What a wonderful stay at this hotel, located in the heart of Midtown. Rooms were very comfortable. Concierge was very helpful. Really want to highlight the AMAZING customer service. And Kudos to Cristian Vasquez! He led myself and a few other runners on a route along the east river, he provided interesting information about places we saw a long the route, and also had great advice for running in local races in New York (I raced in Central Park while there). When we returned, he treated each of us to a juice at the cafe. Excellent representative to work with tourists from around the world. The Westin is very fortunate to have an amazing professional like Cristian working with them.
Also, one of my travel companions needed a wheelchair while we were there, the concierge arranged this rental, and the chair was ready when she arrived. Thanks for an excellent stay!
- Official Description (provided by the hotel):
- The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more less
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- Also Known As:
- The New York Helmsley Hotel New York City
- The Hotel New York City
- New York Helmsley Hotel
- Hemsley New York
- Helmsley Hotel New York
- The New York City Helmsley
- Helmsley New York