This hotel has great service, very clean and the rooms are spacious. The doormen actually do their job!!! Usually in other hotels they are chatting, not paying attention, etc. But all of them were so polite and professional. The concierge (Franz?) helped me secure a car service and made sure I got to my car w/out any problems.
Another stand out start employee, Stephanie Hawkins, conference service coordinator helped me out in the hugest way when I was off to an event in the city. I wasn't even using their conference services and she dropped everything to help me in a bind.
I really enjoyed my stay here and we will back again.
- Official Description (provided by the hotel):
- The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more less
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- Also Known As:
- The New York Helmsley Hotel New York City
- The Hotel New York City
- New York Helmsley Hotel
- Hemsley New York
- Helmsley Hotel New York
- The New York City Helmsley
- Helmsley New York