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“Very good location, average state” 4 of 5 stars
Review of The Mansfield

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The Mansfield
Ranked #324 of 478 Hotels in New York City
New York
1 review
“Very good location, average state”
4 of 5 stars Reviewed July 15, 2014

- friendly staff
- nice lil' gym
- great location
- furntiture state: not top notch everywhere
- room size: quite alright, but don't expect wonders in NYC
- airco: operating perfectly, but quite noisy
- very clean

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Alex V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at The Mansfield, responded to this review, July 21, 2014
Dear Alex V,

Thank you for leaving a trip advisor review for the Shoreham Hotel. I am pleased to learn that our hotel was comfortable for you and our location made your stay extra special. We would like to invite you back.

Regards,
Lisa Grossberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,630 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
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English first
The Hague, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2014

if you are looking for a good hotel 5 min away from Central Station and 5 min away from Times square this is the place! clean & comfortable. Rooms are small yes.. but its NYC! so expenctations in space is less but the location, bed & service (did i mentioned the delicous free coffee?) is what makes the mansfield a great hotel to stay in the city

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Roxanatje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at The Mansfield, responded to this review, July 16, 2014
Dear Roxanatje

Thank you for choosing to stay with us here at The Mansfield and providing us with feedback following your stay. I'm very pleased that you loved the location. It's definitely one of the major features that make our hotel so special. The tourist attractions, major shops and various subways bring a great finishing touch. It brings me great pleasure that you were comfortable in our rooms. We look forward to welcoming you back.

Regards,
Lisa Grossberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 14, 2014

Stayed 3 nights at Mansfield in July. Arrived early Friday and asked but did not get early checkin. OK, just stowed our bags and left to explore NY.

Free lattes and lemon water was so appreciated. It is what a weary New York traveller really needs.

Room is small, but really clean. Nice wood floors. We faced 44th street - luckily.
Maid forgot soap and bath towel. Housekeeping delivered it promptly to me in the morning. Crisis averted.

Bed was comfortable and had really nice sheets.

Bathroom was small but functional. The Kohler fixtures and Philosophy bath products were a nice luxury touch.

The location is SUPERB. Next to spiffy & clean 5th avenue, and close to Bryant Park. I've stayed dozens of times in NY, but this location was excellent. At midday, we could come back to the hotel to recharge before heading out for round two.

Location felt safe, even after returning from Broadway at 11:00pm.

I'd definitely choose Mansfield again.

A HAPPY stay.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank slickpoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at The Mansfield, responded to this review, July 16, 2014
Dear Slickpoodle,

Thank you for the wonderful review. We’re delighted you chose to stay with us We always want to make sure all of our guests have a pleasant stay. If you chose to visit us again, check out our special packages for great deals. We’ll also point you towards our favorite places to drink and dine throughout Manhattan. We hope to see you both again in the future!

Regards,
Lisa Grossberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
3 of 5 stars Reviewed July 14, 2014

Friendly, helpful staff. Good location for great food & shopping and Theaters. Hotel offers free WIFI in their Library but not in rooms. Our Junior Suite was small an dark and furniture was stained. Bed was comfortable.



  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at The Mansfield, responded to this review, July 16, 2014
Dear Carol M,

Thank you for taking the time to share your valuable and candid feedback with us. We are truly delighted that we exceeded your expectations from our location and comfortable beds.We look forward to welcoming you back .


Regards,
Lisa Grossberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morristown, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 14, 2014

Room is small even by NY standards. There was no natural light in the room, even in the middle of the day. On sunny day the room was dark with their lighting. Moldy smell we had to have corrected. The wood floors made it easy to see dust in corners. Bathroom had beven nicely remodeled. Bed was very comfortable.

  • Stayed July 2014, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank H O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at The Mansfield, responded to this review, July 16, 2014
Dear H O,

Thank you for sparing time and posting your review of The Mansfield on Trip Advisor. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. Please accept my sincere apologies for our lack of communication; we pride ourselves in giving the best customer service possible. I hope that you will provide us with the opportunity to restore your faith and regain your confidence in us.


Regards,
Lisa Grossberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jervis Bay, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

We booked a 'secret hotel' through Hotwire and we were pleasantly surprised to receive The Mansfield. We booked for 2 adults and 1 child expecting 2 queen beds in the room but we were again pleasantly surprised to find our room was actually a Junior Suite! The front desk staff were friendly and efficient and Robert the Concierge was helpful and knowledgeable about our room and surroundings. Our room was opposite the elevators (a pet peeve) but Robert assured us that they wouldn’t disturb us, nor would the street noise, and he was right. Our only issue with the room was the noisy air conditioners but we simply turned them off overnight; problem solved and it did not detract from our stay. As others have mentioned, yes, the hotel is old with narrow stairs, dark hallways and dark rooms but that is all part of the charm of an old but tastefully refurbished hotel. The Mansfield is conveniently located within a few short minutes walk of Grand Central, the NY Public Library and Bryant Park, Times Square, the Rockefeller Centre and 5th Ave. There is free wifi in the lobby library as well as free lemon water, tea and coffee. A great hidden gem!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank dmr79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at The Mansfield, responded to this review, July 16, 2014
Dear DMR79,

Thank you for leaving us a review on the Mansfield Hotel. It is indeed an oasis in the midtown area and we are truly pleased that you found our prime location and accommodations to be top notch. I am also happy that our staff was able to give you the best guest service experience possible. We look forward to having you back the next time you are in New York.

Warmest Regards,
Lisa Grossberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Manitoba
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

This hotel was perfectly located in NYC - 5 minute walk away from Times Square, located between 5th and 6th ave with many convenient stores and restaurants. Neighbourhood felt safe at all times, easy to get to metro stations. Hotel was tastefully decorated, the room was very comfortable and clean. Staff were friendly. Cute lobby room that looks like a small library with free wifi. No complaints! Definitely will rebook this place when I come back to NYC.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Melanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at The Mansfield, responded to this review, July 16, 2014
Dear Melanie N,

Thank you for such a great review! I am glad that you found our hotel to your liking and that our beds were comfortable. I am also pleased that you were happy with our location which makes our hotel a true hidden gem! We look forward to seeing you again.


Regards,
:Lisa Grossberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mansfield

Property: The Mansfield
Address: 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#197 Luxury Hotel in New York City
#222 Family Hotel in New York City
#227 Business Hotel in New York City
#239 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mansfield 4*
Number of rooms: 126
Official Description (provided by the hotel):
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City

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