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“Ok”
3 of 5 bubbles Review of The Mansfield

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The Mansfield
Ranked #347 of 467 Hotels in New York City
hampshire
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Ok”
3 of 5 bubbles Reviewed May 6, 2013 via mobile

Plus - location, staff, cleanliness
Negatives - rooms away from front very dark even with lights on, rooms facing street so noisy they even supply ear plugs!
Downside - whilst there complimentary wi if changed to daily charge for each appliance

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gpd34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, May 14, 2013
Dear gpd34,

Thank you for reviewing the Mansfield Hotel. I'm a pleased that overall you were happy with the cleanliness, staff and location of the hotel. We appreciate your feedback as it allows us to hone in on what our guests need and enables us to perform better. We hope the next time you are in New York that you come visit us again.

Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,763 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
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English first
Lansing, Michigan
Level Contributor
124 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed May 3, 2013 via mobile

Excellent location for shopping and sightseeing, great service, loved the library/coffee bar and the bowl of fresh apples. Only thing negative was the crazy small bathrooom and the fact that I couldn't get the room dark enough for sleeping. Would stay here again but would possible book a suite.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MITripGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, May 6, 2013
Dear MITripGir,
Thank you for staying with us at the Mansfield Hotel. The team was excited to read that you though the service was great and you enjoyed all the hotel amenities. Please let us know the next time you are interested in staying with us again and we will reserve you a room with a larger bathroom.
We look forward to welcoming you back.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

To begin, I knew The Mansfield was a sure thing because a good friend with impeccable tastes - okay, we have similar tastes - raved about his stay there a few years back, and vowed to get me there someday. Someday came last week, and I regret it wasn't sooner!

The location is perfect. Easy walk to most shows and a ton of great dining. A two block walk to Bryant Park, the gorgeous New York Public Library and the subway to anywhere. And 15 blocks of fast paced Fifth Avenue to Central Park. Again, perfect location.

The hotel is not big, but it never felt small. The lobby was open and inviting. The front desk staff was always friendly and helpful. The bellmen always at the ready to offer their help. The room felt spacious and comfortable by NYC standards. Our bed was extremely comfortable; the room temperature was easily controlled; the shower was great and refreshing, and while the bathroom wasn't huge, it certainly wasn't claustrophobic. The hardword floors were lovely, and everything in the room was in great shape.

As for general hotel conditions, everything was always quite tidy, with no muss or fuss. Lattes and cappacinos in the Club Room whenever the need arose, refreshing cold water, cookies, and fruit throughout the day in the lobby, and a decent gym were all icing on the cake. Noise was never an issue whatsoever. And the staff, again, couldn't have been more helpful or accomodating.

We absolutely adored our visit, and will absolutely be back.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TonyO_StPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, May 6, 2013
Dear TonyO_StPaul,
Thank you so much for taking the time out of your day to provide the Mansfield Hotel with that great review. The team prides themselves on customer service and from the sounds of it they didn’t disappoint. We loved to hear that you enjoyed the club room., the room amenities, the hotel amenities and the location. We hope the next time you are in Manhattan that the Mansfield has become you choice of hotel.
We really appreciate the review and look forward to welcoming you back!
Be well,
David Sandler
General Manager
Report response as inappropriate
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Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

We recently stayed at the Mansfield for 4 nights and thought it was a great hotel. The value for money is fantastic and we were very impressed.

The location is perfect for a short break and we could walk most places or use the subway (felt perfectly safe). The staff were attentive and sorted a very minor problem with our room so quickly & efficiently. I used the small gym every morning and never needed to queue for machines. The room was quiet and comfortable - we slept very well!

It was lovely & I will be recommending to friends and family.

Room Tip: The rooms on higher floors seem to be a bit quieter (we were moved floors because of the tiny proble...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amyjess85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 30, 2013
Dear Amyjess85,
Thank you for staying with us at the Mansfield Hotel. We are so glad to hear you thought the hotel was great! The team was excited to learn that you thought they were attentive and efficient. Its amazing that you will be recommending the Mansfield to your friends and family. We look forward to welcoming you back to the hotel the next time you are in New York City.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed April 24, 2013

I will echo everyone elses sentiments and say that the Mansfield has a great location. All the major midtown attractions are within walking distance and access to public transportation (to take you everywhere else) is just a short walk away.

My girlfriend and I stayed in a guest room (queen sized bed) on the 9th floor. The room was small, but I have definitely stayed in smaller in NYC, but cozy. There were a few times my girlfriend and I struggled to manuever around each other but they were minimal.

The room was clean and tidy the entire five days we were there.

Our only complaint is the lack of an iron and the steam from our showers kept setting off the smoke detector in the morning. Be sure to keep the bathroom door closed if you like to take hot showers!

The staff were all very helpful and accomodating. We really only interacted during check-in and check-out, otherwise we just exchanged pleasantries in passing.

The M Bar is a great place to grab some breakfast on your way out for the day and to stop and have a drink before turning in.

The coffee machine in the club room is great and a good way to get a quick pick me up!

At the end of a long day adventuring through New York it was nice to have a comfortable place to relax and re-energize.

Room Tip: If you're only planning on being in your room to sleep and just have two people in your party th...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jlevans00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 26, 2013
Dear Jlevans00,

Thank you very much for providing a review on Trip Advisor about the Mansfield Hotel. The team and I are very pleased you enjoyed staying with us! We are all glad to hear that you thought the team was helpful and accommodating, you liked the location, the club room and the Mbar. Our housekeeping department prides themselves on cleanliness and they were excited to hear your room was clean and tidy for the entire five days. We hope you become a Mansfield regular so we can welcome you back to NYC.

Thank you for all your feedback.

Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 22, 2013

I was clueless as to where to stay for my first trip to NYC and after doing extensive research through various travel sights I came across The Mansfield Hotel. I read the reviews (the good, the bad, and the ugly) and decided since there were more good than bad reviews I would give this hotel a shot (especially because it is ONE BLOCK from Times Square). Upon arrival, the front desk clerk was very speedy and helpful during check-in. We found our room on the 4th floor with ease and settled in quite nicely. Upon entering the room, I noticed the room was a bit small BUT it's New York; are you there for the city or there for the hotel room?! For what it was, the room was nice and cozy. The bathroom was small and when I say small I mean legs almost touching the wall while you handle your business small BUT that didn't really bother me, it served its purpose and that's all that mattered. One thing I will agree with as far as the other reviews is the draft coming in through the window because of the A/C unit. The hotel really needs to seal in those A/C units better because that cold air coming in was NO JOKE however, that was nothing a few towels and a space heater (provided by the hotel PROMPTLY) couldn't fix! The bench under the window (which is where the furnace...heater...is) was a little rickety and the mattress sort of sank in in the middle but aside from that, I got good sleep, was able to shower and groom comfortably, and give myself one last full body check before I hit the streets in the full length mirror in our room! It was myself and my boyfriend and we fit in the room just fine. LOVED the workstation in the room...so handy! I would definitely stay here again. It's quiet, charming, and conveniently located (for the price). See you soon Mansfield and NYC :o)

Room Tip: Stay in nothing smalled than a Queen Room (rooms are small as it is).
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NellyBee916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 26, 2013
Dear NellyBee916,
Thank you and your boyfriend so much for staying with us at the Mansfield Hotel. We loved that you thought the hotel was quiet, charming and is a good location for your visit to NYC. We are glad you had a chance to read the reviews online to get a feeling for the hotel before you came to stay. It is great to hear that you the Mansfield has become your choice of hotels in Manhattan.
Thank you for the feedback on the hotel and team. We are always striving to do better and your feedback will assist us in doing just that.
We look forward to welcoming you back!
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piedmont, South Carolina
Level Contributor
8 reviews
4 of 5 bubbles Reviewed April 17, 2013

Stayed here for a short holiday in NYC for a vouple of nights (4/13-4/15). The staff are all wonderful, the rooms are exactly as described, the location is awesome, and the M-Bar was nice. The only thing that I would like to have had was an adjustable thermostat.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank troutbum13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 22, 2013
Dear troutbum13,

We appreciate you choosing the Mansfield Hotel during your visit to NYC. We are happy to hear that you enjoyed the room, location and Mbar. Thank you for your feedback as it will allow our team to get better at what we do by understanding what makes our guests happy.

Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mansfield

Property: The Mansfield
Address: 12 W 44th St, Off of Fifth Avenue, New York City, NY 10036-6604
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#220 Family Hotel in New York City
#226 Business Hotel in New York City
#237 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Mansfield 3*
Number of rooms: 126
Official Description (provided by the hotel):
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City

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