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“The beautiful place to stay in midtown Manhattan”
Review of The Mansfield

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The Mansfield
Ranked #345 of 467 Hotels in New York City
Level 6 Contributor
117 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“The beautiful place to stay in midtown Manhattan”
Reviewed April 16, 2013 via mobile

Close to almost everything, the Mansfield Hotel offers a well appointed room with all the proper amenities. Although the lighting within the room was someone dim and it was difficult to control the room temperature, all in all our stay at Mansfield was most satisfactory. The M bar is a most comfortable watering hole and the staff throughout the hotel was most accommodating. We definitely will stay there again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beckmey11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 22, 2013
Dear beckmey11,
Thank you for staying with us at the Mansfield Hotel. It is great to hear that you had an enjoyable stay with us. We are glad that you liked the room amenities and the Mbar. Please come see us again during your next visit to the city as we would love to welcome you back.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,812 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Portland, Oregon
Level 1 Contributor
4 reviews
Reviewed April 14, 2013

This hotel was perfectly and centrally located for what we needed. The room size is very small (we stayed in a Deluxe Queen room), but we didn't vacation in NYC to stay in our room. It was very clean and well maintained. The lighting in the room was terrible--we had to turn on every light in the room just to see what we were doing. The bed was very comfortable. Robert and Sam on staff were awesome and dependable. I would stay here again in a heartbeat.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 22, 2013
Dear Lauren W,
We are so glad you enjoyed your stay at the Mansfield Hotel. Thank you for taking the time out to provide us with feedback as we are always looking in to new ways to make our guests stays more enjoyable. It was great to hear that you liked the location, how comfortable the bed was and that our team members were helpful. When you wrote “I would stay here again in a heartbeat” makes every team member happy knowing that we have become your hotel of choice in Manhattan.
We look forward to welcoming you back.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2013 via mobile

Stayed in a junior suite and found it comfortable and clean -- spacious by NYC standards, even. The staff is courteous and helped us out with some documents we unexpectedly needed to copy and fax. The attached M Bar is a great spot for a pre-theater drink and snack, although the truffle popcorn we ordered never arrived. The pear martini was tasty, though! Convenient location near Time Square and the theater district.

Stayed April 2013, traveled as a couple
Helpful?
Thank Ronda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 22, 2013
Dear Ronda T,

Thank you for staying with us at the Mansfield Hotel. We are very excited to hear that you thought the room was comfortable and clean. I was more excited to hear that the staff was courteous and helpful during your stay. We appreciate feedback so thank you for taking your time out to review the hotel. We hope the next time you are visiting NYC that the Mansfield is your choice of hotel.

We look forward to welcoming you back.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 6 Contributor
241 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 13, 2013 via mobile

Love this place! We got in early and the staff was able to give us a room with free upgrade! The minute we walked in the room-it felt like our little home! Very cozy, clean, just like an appartment! Robert - is concierge just a wonderful and and friendly ! Gormet coffee machine, fresh green and red apples and freshly baked cookies all added a wonderful touch ! Oh and "Aveda" bathroom products! Clean and fresh luxury bedding, luxury robe and 2 flat screen TVs. The location is the best ! Close to everything !24 hours pharmacy and places to eat all around the corner.
Will be coming back very soon. I love NYC and this hotel made our stay just PERFECT!
The Mansfield is my new favorite ! Will ONLY stay here!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alisson B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 22, 2013
Dear Alisson B,
We are delighted to hear that the Mansfield is your hotel of choice when you are in NYC. It makes the team very happy to hear that you thought the hotel felt like home, very cozy and clean. We are also excitied to hear that you enjoyed all the guest amenities the Mansfield has to offer. Thank you for being a valued guest at the hotel and we look forward to welcoming you back during your next visit.
We appreciate the kind words and we hope every guest feels the same way you did.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 5 Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 11, 2013

hotel is in good conditions, very clean....great location. Only reason I would go back. Staff is not very friendly. They have a bar next to it, the M bar....where we wanted to eat something around 11pm and kitchen was already closed.
No extra mile is made by staff.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlita08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 22, 2013
Dear Carlita08,
Thank you for taking the time out to review your stay at the Mansfield Hotel. We are happy you thought the hotel was in good condition, very clean and in a desirable location. Thank you for the feedback as it will allow our team members to understand the importance of guest perception and customer service. We hope you do stay with us again so we can make your stay more enjoyable.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnstown, Pennsylvania
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2013

Came in for a business meeting, and was happy that I stayed at the Mansfield. It is right in the heart of Manhattan. Everything seems to be in walking distance of the hotel. The price was comparable to others in the area and the rooms were great. Having stayed in NY in the past I know you aren't going to get a LARGE room, but this one fit my needs. They have great hair products too, which was a relief because I didn't want to pack too much because I flew in to NY. The staff wasn't overly friendly, but helped when needed. Next time I come to NY on business I will stay at the Mansfield again!!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lacy0702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 9, 2013
Dear Lacy0702,

Thank you for staying with us at the Mansfield Hotel. We are happy to learn we have become your choice of hotel for future visits to the Manhattan. The team prides themselves on being friendly and I believe we will change your perception during your next visit with us. We appreciate your feedback as it allows us to get better at what we do on a day to day basis.

We look forward to welcoming you back during your next visit.

Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, Massachusetts
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 8, 2013

The room was small but beautifully decorated. The bathroom was clean and updated. Perfect spot to stay for a work trip. The library in the lobby was relaxing and made me feel like I was at home. The front desk staff was extremely helpful and even answered questions regarding the history of the building.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, April 9, 2013
Sarah H,

We are so happy you stayed with us at the Mansfield Hotel. It brings the team enjoyment when we hear you thought the team was friendly. We pride ourselves on being friendly and clean and it seams like we did well on both accounts. We hope the next time you are in New York City that the Mansfield has become your choice of hotel!

Thank you and be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mansfield

Property: The Mansfield
Address: 12 W 44th St, Off of Fifth Avenue, New York City, NY 10036-6604
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#216 Family Hotel in New York City
#222 Business Hotel in New York City
#233 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Mansfield 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City

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