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Lowell Hotel
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Reviews (350)
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All reviewspembroke roomupper east sidewood burning fireplacedeluxe junior suitenew yorkhome away from homesmall hotelcentral parkroom servicefour seasonsclub roomboutique hotelperfect stayfavorite hotelbell staffrooms are spaciouswe've stayed
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Reviewed December 6, 2012

This was our first stay at this hotel. Located in a residential area within a short walk from great shopping, this boutique is a gem. Even though there is no lobby, there are lots of nice touches. Hot cider or chocolate near the concierge desk served along side holiday cookies and welcome beverage delivered to the room on arrival. The standard rooms are spacious with enough room for a work table, a side chair and plenty of space to accommodate a room service table setting for two people. The bathroom is very l large with tub, separate shower and flat screen t.v. What makes this property heavenly is that it is quiet allowing for a wonderful nights sleep. We stayed on the fourth floor and it was very peaceful. Room service was quick and the food was delicious. Zero complaints. I see no reason not to return to this property. It's lovely.

Room Tip: Ask for a suite with a fire place - it is spectacular. Logs crackling -- super cozy!
  • Stayed: December 2012, traveled as a couple
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Thank scooby19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this reviewResponded December 16, 2012

Thank you for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay and we hope that The Lowell can become your ‘home away from home’ in New York City. We are looking forward to welcoming you back in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2012

When my NYC standby hotel was booked, I followed the reviews in Trip Advisor and booked this hotel as a substitute. I spent three days there with my wife and the hotel is an example of what an upscale hotel should be. Reception was warm and efficient. The one bedroom suite was striking in its decor and layout and it was spotless. The restaurant is small but perfect for breakfast with the food sublime. The baked goods were superb. Service is perfect with every staff member dedicated to fullfilling every request and whim of the guest. The Concierge is a model of perfection and booked several restaurants and services for us without a hitch.
Alas into every review a little rain must fall and there were 2 items missing in the room...phone books and an iron which we found strange but a small inconvenience.
I have traveled all over the world and stayed at so many great hotels and the Lowell has to be one of the top 10 hotels I have experienced.
One word of caution and that is that the Lowell is about 100 yards from Park Avenue and Park Avenue is one of the three avenues in NYC with 2 way traffic and it is almost always busy. For those who are bothered by routine traffic noise; this may prove bothersome.
Other than this small point, you should experience this hotel's luxury and the multitude of amenities that it offers.

  • Stayed: November 2012, traveled as a couple
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Thank bankruptcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this reviewResponded November 22, 2012

Thank you for your kind words! It is a pleasure to read that you enjoyed your stay at The Lowell. I will share your feedback with the rest of The Lowell Family and we are looking forward to welcoming you back in the near future. For any upcoming stays, please feel free to request an iron and ironing board and we will have them delivered to your room prior to your arrival. We wish you a Happy Thanksgiving!

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Reviewed November 5, 2012

The Lowell Hotel has become the weekend getaway for my wife and I. The staff is
like family, and room service is impeccable in terms of presentation and quality. The beds are
comfortable, and the bathrooms spacious. There is nothing standardized in the hotel so it feels like an actual home-- a big mansion with many rooms. I have even come to love the tiny but homey elevators!

Room Tip: Rooms with a balcony are very pleasant
  • Stayed: November 2012, traveled as a couple
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Thank drewhughru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this reviewResponded November 6, 2012

Thank you for sharing your experience! We are flattered to read your kind words about The Lowell and The Lowell Family! We are looking forward to welcoming you back for another weekend getaway at your “home away from home!"

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Reviewed October 17, 2012

I spent 4 nights at the Lowell Hotel. It was perfection! If you like a quiet, well run hotel that makes being in NYC relaxing, this is the place for you. The staff is very professional and I could not have asked for anything more. Beds are comfortable, they deliver any and all newspapers, the gym has everything one needs and the breakfasts are great. Super location on the upper East Side. It is a high priced spread but they do deliver good value.

  • Stayed: October 2012, traveled as a couple
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1  Thank JWRDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this reviewResponded October 22, 2012

Thank you for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay at The Lowell! I will pass on your kind words to the rest of The Lowell Family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2012

The Lowell is a boutique hotel on New York's posh Upper East Side. The real find, though, is the hotel restaurant's afternoon tea. For $50 per person (not cheap but worth it) you are seated in an elegant room that could be a replica of a section of Buckingham Palace. You order a choice of tea and receive scones, sandwiches of lobster salad and chicken, clotted cream, jam, the works. The only tea service better than this in my experience was that of the Shangri-La Hotel in Hong Kong, which featured a pianist as well. The best time to arrive is 3 p.m. and, if you don't like crowds, make the trip Monday through Thursday.

  • Stayed: October 2012, traveled as a couple
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4  Thank HarveyKarten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra F, Guest Relations Manager at Lowell Hotel, responded to this reviewResponded October 6, 2012

Thank you for sharing your experience with us! We are delighted to hear that you enjoyed our Afternoon Tea service in The Pembroke Room located on the second floor of the hotel. I would like to inform you that The Pembroke Room will be featuring a Holiday Tea service which begins in the middle of November. We hope that you will be able to join us then!

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