Upon our arrival, we were informed that they overbooked us for the night and put us in different hotel. It was very upsetting because I've planned my itinery for the weekend around this particular hotel as my husband and I were stying in the city less than 24 hours.
We had to come up with whole new plan and it was very stressful.
It was very unprofessional and inconsiderate of the management of The Franklin Hotel!
- Official Description (provided by the hotel):
- Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Philosophy bath amenities, and 24-hour cappuccino machine. ... more less
- Reservation Options:
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- Also Known As:
- The Franklin Hotel New York City
- Franklin New York City
- Franklin Hotel New York City