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“very pleasant choice on the UES” 4 of 5 bubbles
Review of The Franklin

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The Franklin
Ranked #365 of 467 Hotels in New York City
Gainesville, Georgia
Level Contributor
139 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“very pleasant choice on the UES”
4 of 5 bubbles Reviewed September 13, 2012

We usually stay in chain hotels, so we were very pleasantly surprised by our choice on Hotwire where we got a "deal" on an upper east side hotel. I loved the fact that The Franklin is in a residential neighborhood, a plus after a busy day working in the city. The hotel had instant appeal, from the retro awning that greeted us upon our arrival, to the front desk gal who accommodated our request of a king size bedroom. We had a room overlooking 87th street on the 4th floor. We did not have to use the AC (window unit and probably noisy), the room was small but very nicely appointed with a window bench and a pretty chandelier over the bed. The bed was extremely comfortable. The bathrooms was impeccably clean, with gleaming marble tile and beautiful new looking fixtures. Loved the Bvlgari toiletries. I'm glad we both had carryon luggage and not big suitcases. We enjoyed the complimentary cocktail hour in the downstairs lobby, as well as the morning breakfast. A great choice for us.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SolangeI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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682 reviews from our community

Traveler rating
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    116
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Maynooth, Ireland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 12, 2012

Just home from 5 Fantastic Nights in The Franklin Hotel and have to say you could not find nicer staff anywhere they where always so helpful no matter what we needed.From reading previous reviews i was afraid that the rooms would be tiny but was pleasantly surprised the rooms are not huge but they are perfectly formed everything that you could need included an in room safe . The Hotel provides a continental breakfast from 7am to 10 am and is handy for grabbing something before you go out each day and there is a coffee machine that is accessible 24 hours a day .
There is also and wine and cheese reception every evening which is very nice .

I will defiantly recommend this hotel to friends and family travelling to New York .

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kittytalksalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 11, 2012

Overall, my experience at the Franklin Hotel was great. The staff was very friendly and the accommodations quite comfortable. I was surprised that the bathroom amenities were not refilled at all the week that I was there...except for providing me with an additional soap my last full day. The conditioner was only 1/2 full when I checked in and was not replaced all week. Otherwise, the room was a decent size (good thing I did not overpack), cool, and clean.

Room Tip: Ask for a room away from the brick wall "courtyard".
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Benzboy06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 30, 2012

The Franklin was ideal for my needs. I was a single traveler staying for three nights - I didn't have a lot of luggage and I didn't need much space. My room had a modern look, the bed was comfortable, the bathroom was clean and worked well, and the AC kept the room cool (though it was a bit loud). A few really nice features: free use of the NY Sports Club one block away, great espresso/cappuccino maker always available, free wifi in the room, complimentary breakfast, plus wine and cheese offered in the early evening. I also liked the location. The 4-5-6 train was one block away and it was very simple to catch the 86 bus across the park when I wanted to get to the west side. Plus, there were plenty of good restaurants on 2nd Ave a couple blocks away. It was a good place for exploring the city, especially if you are interested in the museums. As others have mentioned, rooms are small. Not sure if they have larger rooms to accommodate larger parties. Depending on your needs the Franklin might be a good option.

  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank timhare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed August 7, 2012 via mobile

Last night I was in room 54, about as big as a closet looking at a brick wall only a few feet away. They kindly moved me. Tonight I'm in room 62, slightly bigger and looking out onto 87th street. But, the air conditioner is rattling and grinding and wheezing so loud. How am I going to sleep. The staff here is excellent. But, I wish I could leave right now!

Stayed July 2012, traveled on business
Helpful?
2 Thank ARuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 6, 2012

Been in many small hotels in NYC
Never had a small room like in this
The hotel rated 3.5 stars I think that 2.5 stars would have been more like it .
The plus side it's clean , near subway
And the room is ok if you ignore the size and the fact that u get a noise not just from the street but also from your window mounted air condition . there are better values in this city .

  • Stayed August 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tildor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downey
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 30, 2012

This hotel is moderately priced. It's in a good location, just two blocks from Central Park and less than ten blocks from the Metropolitan Museum.. The continental breakfast was quite good with cereal, yogurt, juices, bread and sweet rolls, coffee etc.. The room was quite clean and comfortable.

Room Tip: Rooms away from street would be better.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank dadorron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Franklin

Property: The Franklin
Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128-2206
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
#228 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Philosophy bath amenities, and 24-hour cappuccino machine. ... more   less 
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Also Known As:
The Franklin Hotel New York City
Franklin New York City
Franklin Hotel New York City

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