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“My second visit was disappointing” 3 of 5 stars
Review of The Belvedere

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The Belvedere
3.5 of 5 Hotel   |   319 West 48th Street, New York City, NY 10036 (Midtown)   |  
Hotel amenities
Ranked #208 of 478 Hotels in New York City
Certificate of Excellence
Limassol Cyprus
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“My second visit was disappointing”
3 of 5 stars Reviewed July 23, 2013

.My first stay in July 2012 was in an Executive Room and it was excellent and I reviewed it very positively. This year, July 2013 as I was alone and only staying for 4 nights I booked a standard room, what they refer to as a king size double. I assumed the standard would be the same but on a smaller scale. The bed was very comfortable, the room itself satisfactory but worn in places with a noisy a/c, but the bathroom was definitely 2 star. It looked 1970s. I paid 1,153 dollars in total for 4 nights and did not even get shower gel or a robe.
As I plan to visit New York again I asked at reception if this was typical of their standard rooms. The receptionist said that all the rooms were different and that some had not been renovated. She suggested that I left feedback as the management took it seriously. I completed the feedback card but have heard nothing in the two weeks that followed.
I asked if I could ask for a particular floor in the hotel next time that would give me a better room one of her colleagues told me in a very arrogant manner that if I did not book an Executive Room I could have the same standard again. I was disappointed with that response.

Room Tip: Book an Executive Room or be prepared to take a chance on the standard rooms.
See more room tips
  • Stayed July 2013, traveled solo
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank SueKeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelLink, General Manager at The Belvedere, responded to this review, July 24, 2013
Dear SueKeo,
Thank you for commenting on your recent stay with us. I’m sorry you were not as impressed with our standard rooms. As you noted, our executive rooms are renovated rooms with upgraded amenities. These rooms are mixed throughout the building and are not organized by floor. I’m sorry you received anything but a cordial response when asking about the room types. I will certainly address this with the staff at the front desk to ensure they provide outstanding service to all of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,710 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (665)
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Vancouver, Canada
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2013

This was my second time staying in this hotel. The location is great for exploring the city. Central Park, restaurant row, and subways are all close by, as well as several other must-sees. The hotel is lovely, and the rooms are comfortable, and the staff is welcoming.. The kitchenette is an added bonus if you want to grab something nearby and take it back to your room. This will be where I stay when I visit New York again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WEVan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Jackson, Texas
Level Contributor
269 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed July 22, 2013

Traveled with a group of friends recently so we had a series of rooms with 2 double beds to accommodate our group. We were all really pleased with the location on 48th street, not far from the theater district and Times Square, 5th Ave - the hub of the action - and it was pretty quiet given this location. Rooms were very spacious for NYC. Also a plus to have a small fridge, coffee maker, sink and microwave. Rooms aren't cheap but given the location and amenities a reasonable value. Had a couple of minor issues with the room but the staff responded very quickly - within 5 mins. Additionally, all the staff and the bellmen were very friendly.

Very close to a variety of restaurants - check out my other reviews for some of our favorites.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ljtraveler_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placerville, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2013

This hotel was perfectly located. Within easy walking distance to Time Square, Central Park (15 minutes), Theater district, Penn Station, Rockefeller Center, Empire State Building, and the list goes on. A fifteen minute walk to the port to catch a tour of the harbor. Easy access to the Subway system.

Had a microwave and refrigerator, so you can eat in if you want. Great grocery store a block and a half away. Believe its name was Emporium. The staff was friendly and helpful and the room was very spacious, comfortable and clean.

Would definitely stay here when we return to NYC.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ceharmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Land O Lakes, Florida
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2013

Our stay was for 6 days. The service was absolutely excellent, strongly recommend this hotel. At a walking distance from Times Square and many other attractions. The staff cleaned our room twice a day. Great view no less, we stayed on the 5th floor. Our flight departed late in the evening, although we had to check out around noon, they stored our luggage free of charge until we departed.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank doralynn38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 19, 2013

We stayed 5 nights here in June. The Belvedere was close to most of the things we had scheduled, and was conveniently located for dining and entertainment as well. Overall the hotel was nicely appointed and well-maintained. Rooms were a little on the small side but not unreasonably so for an older hotel.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank erosebrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Belvedere

Property: The Belvedere
Address: 319 West 48th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#166 Romantic Hotel in New York City
#169 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Belvedere 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Located in the heart of New York City’s theater district, The Belvedere Hotel in Manhattan is a hidden jewel within walking distance of Broadway’s best theaters. Built during the 1920’s Art Deco period, The Belvedere Hotel impresses guests with its elegant ambiance and comfortable lodging accommodations, all complemented by a friendly and helpful staff. The Belvedere’s spacious rooms, earthy tones, and endless amenities provide a relaxing retreat from the bright lights of the big city.The Belvedere’s central location in midtown Manhattan offers easy access to the best the Big Apple has to offer, including Broadway shows, fine dining, unparalleled shopping, and historic landmarks. Whether you’re traveling to New York City for business or pleasure, this luxurious hotel has something for everyone. Its room service, dining options, fitness center, business center, and special offers will make your stay at The Belvedere a central part of what is sure to be an unforgettable visit to New York City. ... more   less 
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Also Known As:
The Belvedere Hotel New York City
Belvedere New York City
Belvedere Hotel New York City
Belvedere Hotel Nyc

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