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“Cool and chic” 5 of 5 bubbles
Review of Soho Grand Hotel

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Soho Grand Hotel
Ranked #165 of 467 Hotels in New York City
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Cool and chic”
5 of 5 bubbles Reviewed January 28, 2014 via mobile

We had a short break in NY and couldn't have been happier with our choice of hotel. The interior is cool and stylish and the rooms clean and modern with fab views over the city.
The bar was classy and atmospheric but we didn't eat in the restaurant, preferring to dine out but the breakfast and room service was excellent.
The small touches, like the rent-a-pet goldfish were quirky and a nice touch.
Well situated for all NY has to offer.

Stayed February 2013, traveled as a couple
Helpful?
Thank ShelleyAnn74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,873 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Pittsburgh, Pennsylvania
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 27, 2014

I frequent NYC for work and had the opportunity to stay at the SOHO Grand. Although my room was on the small side, I loved this hotel. Hip vibe, great decor and a very helpful staff! My friends and I had a great meal at the restaurant which was the perfect ending to a crazy day. Location is great - walking distance to many great shops and restaurants in SOHO.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mansion77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 26, 2014

We spent a night last month at the Soho Grand and always enjoy the atmosphere. The rooms do need an update and lack some of the current amenities that you find in other comparable hotels.
Restaurant and bar are great...and our pup was 100% thrilled with the Soho Grand dog park!

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ZeroGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 25, 2014

I was here for work and extended my trip to have a weekend in NYC. Rooms good albeit a bit dated but still charming. Waitress seemed a but vague, but the waiter was more with it ( I was there for 5 nights - nice to be recognised)! Reception staff very accommodating. Great location and cool vibe.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tiffany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
99 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed January 25, 2014 via mobile

This hotel has so much going for it. Great location, good design , nice feel. But it just lacked a supreme service ethic. At every point the staff failed to deliver. Reception couldn't deal with my room query. The restaurant took 25 mins to tell me they had lost my breakfast order. The bartender didn't understand English. The baggage person disappeared off for 15 mins with our bag tags.

The rooms are small which isn't ideal and they also need better sound protection from street noises.

I visited the Nomad to see a friend and felt I would have been better served there.

Stayed January 2014, traveled on business
Helpful?
1 Thank tonka100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syosset, New York
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed January 25, 2014

The Soho Grand definitely has a cool vibe to it and is a great location if you have plans to be in Soho for the night. The rooms are non-descript and tiny. Basically a bed and dresser with a tv on it. Minor complaint- no complimentary water bottle which has become fairly standard at most hotels in the city. Decent value as rooms are not overly expensive but you can hear the street- even from the 12th floor. Bathroom also small and plain. Rooms have no "cool factor" at all.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rick b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

I used to visit the Soho Grand in the mid-nineties when it was the hot thing in town and it was a very good hotel. However, I think that it is a better hotel now. The staff and services are better, less "stuffy" and pretentious. I got a very good reception, the door guy was very nice and courteous. The check in was fast and they even remember my name after 10+ years without staying there!

The room was on the 14th floor, very well appointed and comfortable. Good space. WiFi worked perfectly and bathroom was clean and nice, good size also. Bed comfortable although pillows are on the soft side and did not work for me.

Everything is very expensive there so I did not use the mini bar or had breakfast at the hotel. The lobby bar is nice and intimate, used to be very noisy! the restaurant has a very nice selection of American whiskies although I only stopped for a beer.

I was positively surprised that even as years have gone by, the decor is the same and it looks fantastic!

My only negative is that regularly, guests tend to be very noisy and you will inevitably find the details of your neighbor's night out. I have had this experience every single stay and although I understand it is not the hotel failure, it is always annoying if you are trying to sleep.

The Soho Grand is my go to place in New York and still is my number 1 choice when looking for a bed in NYC.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank adragonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Soho Grand Hotel

Property: Soho Grand Hotel
Address: 310 West Broadway, New York City, NY 10013-2225
Phone Number:
Location: United States > New York > New York City > SoHo , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#95 Romantic Hotel in New York City
#121 Luxury Hotel in New York City
#128 Business Hotel in New York City
#129 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City

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