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“So-so in SoHo” 3 of 5 bubbles
Review of Soho Grand Hotel

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Soho Grand Hotel
Ranked #161 of 477 Hotels in New York City
Certificate of Excellence
Birmingham, Alabama
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“So-so in SoHo”
3 of 5 bubbles Reviewed October 28, 2013 via mobile

Location was great. Check in and out were both painfully slow. Concierge wasn't overly helpful. Room was tiny, even by NYC standards. I will be staying in SoHo again in 2 weeks - I will not be staying here.

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank ANGinAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,796 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Orlando, Florida
1 review
4 of 5 bubbles Reviewed October 27, 2013

Nice hotel in terms of location. Pretty trendy, too (if you like that kind of stuff). Staff in lobby are impatient and unfriendly. Would give lots of examples bitcim feeling pretty lazy right now. Suggestion would be to Priceline hotels in soho with higher ratings. You'll pay much less as well.

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Hobag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 26, 2013

The hotel has a very good location in Manhattan, it's really convenient to stay in New York. The hotel is so nice with an awesome view on the Manhattan River. I recommend this place to spend nice time in New York.The hotel staff were extremely friendly and very helpful.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Saxomarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 23, 2013

Have stayed a few times at this hotel for business use and at times bring my wife along. Interesting location with shopping and restaurants nearby. Staff friendly and professional. Had a problem in my room with air conditioner making a lot of noise but little effect, and leaving a big wet spot on the carpet. Maintenance was on it quickly and dealt with it as best they could with fans to dry out the carpet. An inconvenience only.
Good that they have meeting rooms now so it has full business function.
Only problem at times is that the lighting is very dark in most areas of the hotel. No problem for the young and trendy, but middle-agers with glasses need some help sometimes!

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank junkbuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 23, 2013

We stayed for a long weekend from October 10, a thursday through the next Monday. The best thing about this hotel is the friendliness and helpfulness of the staff. We were very impressed by that as compared to other places we have stayed in NYC. We had a special weekend deal that included breakfast and shopping discounts in nearby boutiques, so it worked out to be a pretty sweet deal. The main drawback to this hotel is that the rooms are rather small. However they are very fresh, clean, and attractive. Good location, but it is on the edge of Soho, very close to Tribeca. I would definitely stay here again.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pennelainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Haven, Connecticut
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 20, 2013

We came in for a weekend stay for a birthday celebration. Hotel is very cool but really dark. We arrived early and our room was not ready which was expected but the front desk offered to call when it was but this never happened. Friday night after dinner we decided to have a drink in the Club Room where you can have dinner or just drinks. The hostess told us we could just go in and sit down. When we got to the room where the music was playing the waitress told a different story. After standing for several minutes and no hostess in sight we just sat ourselves. We were enjoying the music for 15 minutes and were never asked if we wanted a drink, and then a young gentleman approached us very rudely and told us that the L shaped sofa where we were sitting was reserved but never offered to sit us elsewhere. Finally someone noticed we were trying to find a table and helped seat us and placed our drink order. The L shaped sofa is obviously for VIPs and staff made it clear we were NOT VIPs - how silly.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Zautra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tysons Corner, Virginia
Level Contributor
228 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

Nice classy hotel in the heart of SoHo. Overpriced due to the service they provide, but quality product they offer. Staff is very friendly. The bar area is unique and relaxing. Try the nice variety of cocktails and ask the waiter if there are some off the list items. You may be surprised what they suggest.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BirTurk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Soho Grand Hotel

Property: Soho Grand Hotel
Address: 310 West Broadway, New York City, NY 10013-2225
Phone Number:
Location: United States > New York > New York City > SoHo , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#95 Romantic Hotel in New York City
#121 Luxury Hotel in New York City
#128 Business Hotel in New York City
#129 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City

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