The Soho Grand was once a really nice place to stay. Time has not been good to it. While the staff were all great and super friendly and helpful, I think it is time for a deep cleaning of the hotel itself! The main lounge area is adorned with faded, dirty, stained furniture and frayed carpeting. As this is such a key spot/offering for the hotel, why not replace the old tattered furniture? I agree with other reviewers that the darkness/dim lighting is over the top. The rooms are a cross between craftsman, cabin and eclectic design. For the most part my room was clean but the 'step to turn on' lamp had a protruding piece of broken plastic that cut my finger as I fumbled to figure out how to turn it on. Yes AC unit was very loud. While we were there a room was broken into. I called room service once and got a surly, terse staffer. This is a great location, with mostly great staff. Order the kale salad from Gilligan's. Very good. If you can get past the rough around the edges state they have slid into over the years, decent option for Soho area. P.S. very dog friendly!
- Official Description (provided by the hotel):
- New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more less
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- Also Known As:
- Hotel Soho Grand
- Hotel New Soho York
- Soho Grand Hotel New York
- Soho Grand New York City