I was concerned after reading some reviews but decided to book anyway. I only spent one night on this trip but such a favorable impression was made that I will return. My room was on the 16th floor. The street noise was heard only once about mid day. I was near the elevators and never heard any noise.
Linens were comfortable, clean, and the work station in the room was plenty big. My room was very small, but I had emailed and told them I needed an early check in and would exchange a king room for a smaller one if I could get in earlier. My favorite part of this stay was the service. I did not meet one employee who did not speak with a friendly voice. Upon check in Nicole was fantastic. My room was ready at 2pm and while it was small, it was very clean, very well stocked and extremely comfortable.
If there was any sort of complaint it would be the lights in the bathroom are not quiet adequate, and there is nowhere to place insulin. I had to keep getting ice and that is a bother. There is a well stocked mini bar and fidge, but no where to place insulin I usually ask for a mini fridge but had forgotten to this time.
Food at the restaurant was very good and a fairly decent price, for New York. Doorman was always right on top of things with directions and taxis ready for me to enter. Service throughout the hotel was extremely good.
- Official Description (provided by the hotel):
- Effortless travel awaits during your visit to New York City at Sheraton New York Times Square Hotel. Located just steps from the Theater District, our hotel in NYC sits between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more. ... more less
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- Also Known As:
- Sheraton New York Hotel And Towers
- Sheraton New York City
- Sheraton Hotel New York
- Sheraton New York Hotel & Towers
- Sheraton New York Towers
- New York City Sheraton