Arrived at this hotel expecting at least a place worthy of a three star rating. The lobby was nice and I proceeded to the front desk. We were there just before check in. After 6 hours in the car with children our room was not ready. We waited 45 minutes then were able to go to our room. The rooms are much smaller than the pictures which was not a big deal. I went to use the bathroom and the door handle was broken and rolling loose. There was soap lines down the tub from the last or last several guests. The faucet would not turn off and had a steady drip. A worker did come in and scrub the tiles in the shower due to the last guests complaint about mold. Another disappointment was the exercise facility. The picture was taken with the large mirror in the room making it look much better.The weights in the picture were not there. We decided to skip the workout on the trip. The only plus was the hotel was in a decent location for walking to times square. Oh and for $550 a night for a room they even charge for a donut in the lobby in the morning. Wow:(((((
- Official Description (provided by the hotel):
- Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more less
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