21 floors of tired looking 1950's style motel rooms, with poor service and false advertising: you know, where they say there's a pool but you get there and it is "under maintenance" and you ask around and the pool has been "under maintenance" for weeks? So, you already know you paid too much for facilities that aren't available because you choose this one out of the hundred you could pick from because it had a pool (which, by the way, wasn't operative when you booked though you wouldn't know that from the web site).. Then you get a bill on check-out when you've prepaid which you confirmed at check in and you are told "oh, we're sorry, we have a new data system" but you really feel that they are only correcting it because you caught it. So many choices in NY: don't make this one.
- Official Description (provided by the hotel):
- Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more less
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