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“Great location, but skip the drinks”

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Shelburne NYC–an Affinia hotel
Ranked #129 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Centerville, Massachusetts
Level 5 Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great location, but skip the drinks”
Reviewed August 27, 2014

We stayed in this Murray Hill area hotel tobe close to family. The palce was great and the room was very comfortable. The roof top bar is fun for viewing the skyline, but be advised the music is way too loud to have any real conversations and the wait staff is not very attentive. You can also skip the bar "Rare" downstairs since they charged us $4 for ice added to a drink with no plausible explanation for the surcharge. The hotel itself though is very inviting, well kept and the staff are friendly. Just go outside the hotel itself for dinner and drinks.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, August 30, 2014
Dear J L,

Thank you for sharing your candid review of the Affinia Shelburne. It is a pleasure to read that you enjoyed your stay and found our property very comfortable. We hope during your next visit to New York City, you choose to stay with us again and join us for our complimentary wine hour everyday from 5pm to 6pm.

Sincerely,
George Drepaul
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,792 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (796)
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English first
Glasgow
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 27, 2014

The hotel is well furnished with large rooms & bathrooms, which are both nicely decorated and most importantly very clean, the room has a very good aircon system that keeps the room as you like it 24hours a day.
The adjoining restaurant Rare is very nice & priced reasonably, definitely worth a visit. The rooftop bar has stunning views over the mid-Manhattan skyline, drinks are a little expensive but that's to be expected. There was only 1 problem, when the hotel staff were made aware of this it was dealt with swiftly and a resolution achieved with no fuss whatsoever.

Location wise the hotel is in an excellent choice, it is situated within easy walking distance of many of NY's main attractions (15mins to Times Square, 5 mins to Grand Central Station) plus the Empire State Building is about 10mins walk & Central Park about 30mins. The location is ideal, if you don't want to walk so far then a walk to GCS will get you on a train to anywhere with a flat rate of $2.50 I think it was for any journey.

We also found the cheapest rate was to book directly via the hotels website, their price beat all the comparable prices advertised on Trivago etc. You also receive free wifi in your room if you book via the Affinia website, whereas it costs around $60 for your stay otherwise.

An excellent stay was had at the Affinia Shelburne & if I visit NY again sometime it will definitely be one the 1st places I check the price of.

Room Tip: High floor facing the centre of NY would be best, we did not have this but the view was still good e...
See more room tips
  • Stayed July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank andrewb19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, August 30, 2014
Dear andrewb19,

Thank you for sharing a review of TripAdvisor. We are glad that you found our rooms very spacious and clean. I am also happy to read that we were able to provide a quick resolution to the issue that arose during your stay and thank you for giving us the opportunity to correct it before departing. We hope you choose to stay with us again during your next visit to New York City. Please join us next time for our complimentary wine hour everyday from 5pm to 6pm.

Sincerely,
George Drepaul
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2014

I'm just back with a group of friends having stayed in this hotel. Whilst it is well situated on Lexington Avenue and had a gorgeous roof garden we were really disappointed with some of the staff in thus hotel. I had booked this as a special birthday treat and the hotel was overbooked. I felt that some staff weren't as helpful as they could have been and that the customer service should gave been better. The concierge were very helpful with our queries however other staff not so helpful. 'Its not my job' didn't sit well with me at all.

Room Tip: Make sure you get what you have requested.
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Stayed August 2014, traveled with friends
Helpful?
Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, August 30, 2014
Dear Elaine M,

Thank you for taking your time in sharing a review on TripAdvisor. We are glad that you enjoyed the location of our hotel and our roof top bar. Please contact me regarding the issue that occurred during your stay.

Sincerely,
Gaz Ljikovic
Director of Rooms
GLjikovic@affinia.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 25, 2014 via mobile

Love everything about this hotel, the location is perfect for everything, fabulous spacious rooms, great modern bathrooms, fabulous comfy beds and linen and the hotel is spotless. The staff are great, very willing to help with everything! Have stayed here 3 times and will again whenever I visit New York again.

Stayed March 2014, traveled with friends
Helpful?
2 Thank 7888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, August 30, 2014
Dear 7888,

Thank you for sharing your review on TripAdvisor. Here at the Shelburne, we have two main goals, exceptional service and clean comfortable rooms. According to your review, we have achieved both. We hope during your next visit to New York City, you choose to stay with us again.

Sincerely,
George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2014

definitely the place to stay in NYC! Hotel is conveniently situated and rooms are excellent values! would definitely recommend this hotel, and will be our primary hotel for our yearly trip to NYC!! ***

  • Stayed August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, August 30, 2014
Dear Anthony G,

Thank you for sharing a review on TripAdvisor. We are glad that you have enjoyed you stay with us and hope during your next visit you can join us for our complimentary wine hour and enjoy the beautiful view from our rooftop bar.

Till next time,

George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2014

The staff is always exceptional!! I returned to this hotel because my previous experience with staff, especially Jada-Lee McGill, was amazing. Although I did not see Ms. McGill this time, the staff was once again unsurpassed by any!!! They are courteous, prompt and attentive to every single customer. I would not stay anywhere else in NYC because of them!

  • Stayed August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Tracie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, August 30, 2014
Dear Tracie M,

Thank you for sharing a review of the Affinia Shelburne on TripAdvisor. We are glad that your previous experience at our hotel was the reason you have returned. We hope to see you in the near future. Please reach out to Jada or myself prior to your next visit and we will make sure your stay is absolutely perfect.

Sincerely,
George Drepaul
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2014

A safe, clean friendly home away from home in The Big Apple!!! The location is also centrally located, so it's very easy to get to anywhere you may want to visit. The food in the Rare Bar and Grill is good and rooftop bar is comfortable and relaxing.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nywolfman1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, August 30, 2014
Dear Nywolfman1962,

Thank you for sharing your review of the Affinia Shelburne on TripAdvisor. We are glad we have become your home away from home and hope you continue to stay with us. New York City is a very busy city but our location is most definitely in the quieter neighborhood and are minutes away from the attractions. Please join us next time for our complimentary wine hour from 5pm to 6pm everyday,

Sincerely,
George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shelburne NYC–an Affinia hotel

Property: Shelburne NYC–an Affinia hotel
Address: 303 Lexington Ave, New York City, NY 10016-3165
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#28 Spa Hotel in New York City
#30 Green Hotel in New York City
#55 Romantic Hotel in New York City
#60 Family Hotel in New York City
#101 Business Hotel in New York City
#105 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shelburne NYC–an Affinia hotel 4*
Number of rooms: 323
Official Description (provided by the hotel):
Warm. Inviting. Social. Just right for a relaxed city stay. You love action-packed places. But some privacy when you need it. You want a happy medium, an opportunity to be social in a cool environment. Enter the Shelburne NYC, with its warm-toned interior design and homey common areas. Tucked into laid-back Murray Hill, a few blocks from Grand Central Station, it's just right for guests who like to pop down on the train for New York nights with a relaxed vibe. Come kick back, check out the views-and go up to the rooftop while you're at it. Join us nightly for a glass of red or white at our Wine Hour, located in the lobby from 5-6 p.M. · Daily Wine Hour during Social Sips from 5-6PM · Wireless Internet access for all of your devices · 10% off at Celebrity Chef Geoffrey Zakarian’s The National Bar & Dining Rooms · In-room gourmet coffee and tea offerings · Unlimited package handling and storage prior to and during your stay · Business services, including printing · Local and domestic long distance calls · 24/7 access to our state-of-the-art fitness centers · Access to Affinia bikes (where applicable) · Concierge services *Must be redeemed daily, credit may not be rolled over **Fee is exclusive of service gratuities ... more   less 
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Also Known As:
Affinia Shelburne Hotel New York City
Sol Melia New York City
Shelburne Murray Hill Hotel
Affinia Shelburne New York City
Shelbourne Hotel New York
Shelbourne Hotel Nyc
Shelburne Murray Hill New York

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