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“SUPER BUDGET FRIENDLY AND GREAT LOCATION”

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Riverside Tower Hotel
Ranked #389 of 467 Hotels in New York City
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“SUPER BUDGET FRIENDLY AND GREAT LOCATION”
Reviewed January 23, 2013

My family of four stayed at this hotel the week before Christmas and loved it. We also had friends traveling with us (they had their own room). I cannot stress enough that this is a BUDGET hotel. While I tried to explain to our friends (who are not usually a "budget" travelers) what to expect, at check-in I had felt like I failed them. This place is small. The lobby is cramped, the elevator is super slow and old. The rooms are tiny but clean. Our friends compared it to a "pay by the hour motel." I wouldn't quite take it that far but it is an old, out-dated building. If you enjoy hotel decor (sarcasm) do not stay here. Expect your shower to go from hot to cold to hot again during a 10 minute shower. Do not wake up and expect free coffee and stale pastries. There will be none of that.

What you will get is friendly, helpful staff who seem to enjoy conversing with excited tourists. You will get a great location and everything you need just a short walk away. Riverside Park right across the street is great for families who need a break from bus riding, subway catching, and other exhausting activities.

Our kids 6 and 8, had a blast and wanted to live there. We stayed in suite and the kids had their own room and loved the trundle bed (a novelty for them). Our friends ended up loving the hotel purely based on location and they have pledged to stay there when they visit NYC again. Bottom line, there is not a more affordable option in a better location in all of Manhattan. And if there is, we will never experience it.

  • Stayed December 2012, traveled with family
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Helpful?
5 Thank katiehbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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trenton
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 22, 2013

This hotel was in a previous life dorms for Columbia University. The rooms are small, very small, like dorm rooms in the '60's. The location is EXCELLENT. New York is at your finger tips. Walk to the Met through Central Park. Get to the subway. Shopping. Restaurants. Walk through Riverside Park. Overlooks the Hudson and New Jersey. This is a place where your living is outside. The room is only for sleeping. Yes, I'll go back.

  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
2 Thank donnagTrenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portales
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 27, 2012

No fancy pillow mints here! No towel animals left on beds! But, basic room in a safe location if you are on a budget.
The 79th St Subway took us anywhere we wanted to go. It's also a few blocks down from Central Park! Very nice view of the Hudson (we stayed in a room on one of the upper floors). We felt 100% safe too. It is a WAY old building to start....it has a decent common area with wifi that works. The front desk people were always nice and helpful. Our rooms had a single bed and one double bed in two different rooms connected by a bathroom (maybe it was a suite).....it was smallish, but comfortable, even for the two of us was a little crowded but we were there literally to sleep and shower! The maids cleaned daily and didn't seem to mess with our stuff. There really wasn't a 'vanity' area, so difficult to 'get ready' and lay your cosmetics out, but no biggie since it was temporary and cheap. The rest of the time we were busy exploring NYC. For 80 to 100 a night in the Upper West Side, you are not going to get luxury, you are paying for basics. As long as you know what to expect, you won't be let down. Our room was clean each day and we had hot water. Our fridge worked well and we kept it stocked, everything stayed cold. We had minimum noise from our neighbors too.
Not somewhere I'd look at spending a lot of time, but for me and hubby to stay cheap/be safe while exploring NYC, it was GREAT, and saved us tons of money for the theatre, times square shopping, and football game! =)

Room Tip: We got the 2 room suite (one single bed and one double bed in two separate rooms, although connected...
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  • Stayed October 2012, traveled as a couple
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Helpful?
3 Thank 177sheilas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly, Massachusetts
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 23, 2012

This was my second stay here. You certainly can't beat the location and the price... just don't plan on spending much time here other than to sleep. The bed is clean but the rooms are very bare bones with no frills. It's old, and to be quite honest scary. But it's a reasonable price to pay in NYC. I stayed with a few other people so it was only $136 for 2 nights... can't beat that!

What's a little scary is when you have to use the trundle bed... it blocks the door. How the fire department allows this I can't figure out!!

The staff is very friendly. So if you're looking for a place to sleep and not pay a ton this is it! Just try not to look around too much...

Room Tip: Don't plan on spending a lot of time in your room. You should only be there to sleep!
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lynij16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Tadcaster, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 18, 2012

It should have been no surprise to us that a hotel still available at one of the busiest times of year, at a lesser price than most in the run up to Christmas - would be too good to be true. Neither the online description or the promise of this place lived up to expectation and I wish we had done some further research instead of simply booking because it was available (most places were fully booked for Thanksgiving/Xmas shopping etc) and cheap compared to those few with rooms left.

We found it easier enough. A slog via Airtrain/metro from JFK airport with several changes, but as a base for Manhattan, it works well with 1-2-3 red lines to 79th Street or 72nd with a short walk. Our 'welcome' was very disappointing - after leaving home 18 hours earlier and endured a taxi->train->two planes->train->three tubes to get to our destination, you would expect a warm, attentive greeting at very least.... but the young man on Reception could hardly take his eyes from the role playing game he was playing on his laptop, even making selections to continue battling the zombies while passing us the check-in slips and credit card machine and mumbling the odd request or instruction. Jaw-dropping customer service, but we were tired and just wished to get to the room and have some rest so played along (with the charade, not the RPG!!).

We managed to squeeze the two of us and luggage into the tiny, slow lift and eventually made it to Floor 6. The doors shook open and we were met with a dark, characterless corridor with a number of seemingly previously damaged room doors. Alarm bells rang before we even got the shock of the rooms...

Now, we had booked what we thought would be a "two bedroomed suite/apartment" and selected one double and one single bed. What met us on entering the 'main' door number allocated to us, was a tired old shoe box sized room with some sort of fold out bed (intact as a single), a battered old drawer unit with a chunky old television on top, a shaky old table with a chair in the corner, and randomly positioned before the next door was a refrigerator and microwave!! To the right of the room was a small alcove which housed a filthy old sink the size of my hand. Through the 'adjoining' door and there was a toilet with a shower area opposite. This area in particular had seen better days and we joked throughout that we were in Alcatraz when using this (I cannot call it a room!). There was damage to open pipework and masonry, and the tiny window behind the toilet would not close properly, so let in the draft and noise from outside. Then through to the next room, where the bed had been folded out to a double - and , therefore filling the majority of the room. Immediately behind the pillow end of the bed was the drawer unit, with another old television above. It was hilarious - you couldn't use the drawers without pulling the bed forward, and that meant the bed was up against the low level window... And aside a similar sink area to the first room, we discovered that both rooms had a 'closet' area to hang things up. Later, having risked a hernia by moving the drawer unit, I discovered that the external door in this room was in fact another usual room door - so instead of a 'studio' or 'apartment', we had two tiny single rooms made up as one room by only giving us one key access. One massive plus for our rooms on floor six was the view out of the window, looking over the Hudson River and New Jersey opposite. Although, they had no barrier or window frame stopper of any kind so could be an accident or suicide trip waiting to happen...

The antique televisions humoured us too. One managed to tune into about six channels. The other faded in and out of the two they picked up. I thought America was digital. Not if using sets from the 1990's it seemed!!

One last thing in relation to the room which contradicts some comments about being safe I have read on TripAdvisor - we had no security box but had laptop, cameras, passports, documents, money etc. I asked Receptionist number two about security options the following morning but they could not help! Receptionist number three later the first day offered the us of the one and only 'safe' in the hotel, if we could keep our items wrapped concisely! I have traveled the Americas, Asia and Africa and even in the most basic accommodation have found security options. Alas, not the Riverside. We chose to make use of the damaged drawer unit in the bedroom and hide everything in there and hope for dumb burglars...

A plus for the hotel was the communal room on the ground floor. This is where we conversed with fellow mugs - sorry, I mean residents! This was a comfortable area with free wi-fi. And that was the plus!

We stayed for the first four of our five nights and basically grew used to the decor and surroundings. A number of different people working on Reception (when there) and nobody ever challenged us as we went straight to the lift - and after the one occasion we had handed our key in, they gave us the wrong one back; I only noticed on the way up the lift and thought again about the lapse security of the rooms.

The Riverside is in a great location. Plenty of eateries and bars in the area. The metro close by. And, although locals seem to raise their eyebrows when you mention walking any of Manhattan, we walked 40-odd streets on a few occasions to and from the hotel and it took less than an hour to the touristy bits of Times Square etc.

We left the Riverside a day early to take up the offer of some luxury in a friends apartment on the final night and it was the best night's sleep I have had in a long time!!

So, New York? Loved it! The Riverside Tower Hotel? A run-down, tired building, cheap and less than cheerful - but like might title suggests, perhaps you get what you pay for. Pay cheap, get cheap and be disappointed. But I look forward to my return to Manhattan. Similar price, far better central hotel, simply a different time of year...

Room Tip: Ask for rooms high, and facing the Hudson River & New Jersey for the fab day and night views (al...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChrisM5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, NSW
Level 3 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 11, 2012

This hotel is really quite bad. Undoubtedly one of the worst ive stayed at. I was put on level 1, it potentially may be much better on higher levels as I've heard they may have been more recently renovated. The room was very small, which I can dealwith, but everything felt very worn and drab. The bed was not great and the hallway had a bad smell. It really felt quite creepy in the hallway and the community room felt like it had sat there suspended in time from the 60s. The positives -it is a budget hotel, it is in safe and quite location and close to central park and The people working in the hotel were all lovely and the clientele seemed decent even though you felt like you could be in the middle of the Bronx in the 80s.

Room Tip: Ask for a room on the higher levels, I've got a feeling they might be better. Level 1 is terribl...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jojoshopaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 11, 2012

I stayed in this hotel in December 2012. The best attribute of this hotel is its location. The area is safe and only one block away from 79th street metro station. The rooms are really small but clean. The furniture is old dated. The only problem is the wind coming through the windows, which might become a problem in the winter. Although the rooms were clean, the corridors, the elevator and the main lounge seemed dirty and neglected. The staff was not friendly at all.

Stayed December 2012, traveled on business
Helpful?
2 Thank FUSUN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside Tower Hotel

Property: Riverside Tower Hotel
Address: 80 Riverside Dr, New York City, NY 10024-5725
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Kitchenette Suites
Hotel Style:
#20 Best Value Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Riverside Tower Hotel 2.5*
Number of rooms: 120
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Also Known As:
Riverside Tower Hotel New York City
Riverside Hotel New York City

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