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“Everything it promised and more” 5 of 5 bubbles
Review of Renaissance New York Times Square Hotel

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Renaissance New York Times Square Hotel
Ranked #181 of 467 Hotels in New York City
Certificate of Excellence
Queensland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Everything it promised and more”
5 of 5 bubbles Reviewed April 8, 2007

Service was great, the view was amazing and the concierge was the best I have encountered. This hotel is everything it is cracked up to be. There could be no better way to experience the theatre district in all it's grandeur.

Stayed April 2007
Helpful?
1 Thank MontyQueensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,265 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (464)
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English first
New York, NY
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed April 7, 2007

My wife and I spent a weekend at this hotel as a romantic getaway. Though the hotel was OK, I would say overall it was disappointing, and I would not recommend it for that kind of stay. The room was very small, even though it was one of the more expensive rooms ($429 per night). For this price, I expect superluxury service, which this was not. The number of TV channels was disappointing. Also, there was no turn-down service. And there were tacky touches such as a breakfast menu left on the bed. I didn't like having to take two elevators to get to our room. On the plus side, the location was great if you like Times Square, as I do.

  • Liked — dark wood furnishings, location
  • Disliked — mid-level service at top-level price
  • Stayed April 2007, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank stormville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
161 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed April 4, 2007

I stayed at this hotel with my two kids (12 & 13) during the Easter holiday. The hotel was pricey ($379/night) and I was feeling a bit cheated until I met the front desk staff. Their friendly smiles, helpful attitudes, and the special M&Ms gift that they left for us in our room made the difference. I can honestly say that I did not hear my neighbors nor the street noise so the hotel is sound proof - this I loved! If you decide to visit Times Sqaure you must splurge on the the Gray-Line bus tour's All Loops package. We practically experienced everything that NYC has to offer tourists. Over a 3 day period using the Gray-Line hop-on/hop-off service (included in the All Loops package) we were able to dine in Harlem for a soul food dinner at Sylvia's, ate breakfast in Little Italy, shopped in SoHo, visited the WTC site, shopped at Century 21 department store, toured the MET, spotted celebrities, ate LOTS of sweets at Dylan's Candy Bar, toured Wall Street, etc., all by using the Gray-Line tours. Don't buy the tour package from the street vendors! Call their 1-800 # and pick the tickets up to save 10%. The ticket office is very close to this hotel. Thanks to Gray-Line, this hotel, and a great pair of walking shoes, this was the BEST vacation ever! The kids loved it and so did I - worth every penny!

  • Liked — Soundproofing - no noise - it was great!
  • Disliked — Not enough soap, lotion, etc. They don't leave enough toiletries for 3 people in the bathroom.
  • Stayed April 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
7 Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco,CA
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed April 1, 2007

We headed over to the Renaissance Hotel after a dreadful night at another hotel around the block. As soon as we walked into our room, we knew we had made the right choice to shell out a bit more cash for a highly rated hotel in the same area. The room was spacious, the view of Times Square was great, the staff were helpful, and most importantly, the bed was super comfortable! This is a very nice hotel and we highly recommend it if you are staying in Times Square.

  • Stayed March 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank CALove2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staffordshire,UK
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed April 1, 2007

We stayed here for three nights around the end of March.
The style is a mixture of contemporary and art deco and manages to convey a feeling of understated class with a relaxed atmosphere.
We stayed on the fifteenth floor and had a view out onto 7th Avenue. Plenty of hustle and bustle going on outside 24/7 but we were never disturbed by this as the soundproofing is excellent.
The staff were very friendly and our maid even left us a thankyou note for the tip we left her each day.
The location is excellent for the Broadway theatres along with plenty of restaurants and shops. The Olive Garden is right underneath the hotel (hotel starts on 2nd floor) and there is a great juice bar called Jambas next door.
Also handy is the main stop for the Gray Line open top bus tours (just across the street). We found this very handy for seeing pretty much the whole of Manhattan in a short period. The subway station is also next door.
The Rockefeller Center is a couple of blocks away, so is easily walkable. The Top of the Rock is a must-do visit.
All-in-all we found our stay very enjoyable with the hotel providing a comfortable and friendly stay with a touch of class in a great central location.

  • Liked — location
  • Disliked — lack of drawer space
  • Stayed March 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank hydra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed March 22, 2007

This property was centrally located in Times Square and the rooms were nice. The beds were very comfortable. They hotel also carried the LATHER products, which smell great. I was a little disappointed as this hotel is advertised to be a 4 star. It is not. This is your typical 3 star hotel with nice amenities and nicer rooms. This is a smaller hotel and the staff was not as attentive as you would expect for a hotel of this size. The location was nice but when you are in NY, you really don’t spend that much time in Times Square. Overall, the hotel was nice, clean, and in a good location. I would recommend it for visitors.

Stayed February 2007
Helpful?
5 Thank jnwhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 10, 2007

My Mum, sister and I stayed here at the beginning of March. I'm very fussy about were I stay and we weren't disappointed by the Renaissance. It's right in the middle of Times Square (just behind the big Coca-Cola sign) but don't let that put you off because it's so quiet.
The concierge staff were extremely helpful and all of the staff courteous and friendly. The rooms were really clean and the bathrooms were big and airy.
The only thing I would say is that the hotel is going to be refurbished starting March and ending sometime in August. The plans were on show in the foyer of the hotel and it's going to be quite modern - quite a difference from what it's like now. All the rooms will have flat screen tv's, new beds etc so I'm sure it's going to be nice.
If you want to stay in a hotel that's right in the middle of things then this is it. The breakfast is great and the location is excellent. We will definitely be back.

  • Liked — the location
  • Disliked — nothing
  • Stayed March 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank Maura3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance New York Times Square Hotel

Property: Renaissance New York Times Square Hotel
Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036-7301
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#69 Family Hotel in New York City
#111 Romantic Hotel in New York City
#116 Business Hotel in New York City
#129 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Renaissance New York Times Square Hotel 4*
Number of rooms: 312
Official Description (provided by the hotel):
Hotel housed in 1930s building, located between Avenue of the Americas & 7th Avenue. ... more   less 
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Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
Renaissance New York Hotel Times Square
New York City Renaissance

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