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“Excellent place to stay in Times Square” 5 of 5 bubbles
Review of Renaissance New York Times Square Hotel

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Renaissance New York Times Square Hotel
Ranked #179 of 467 Hotels in New York City
Certificate of Excellence
Honey Brook, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent place to stay in Times Square”
5 of 5 bubbles Reviewed November 2, 2013

Loved this hotel! It is right in the middle of Times Square with great views and great service. Very clean and well maintained. The restaurant was also excellent! We would definitely recommend this hotel and are looking forward to going back again soon!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,268 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (464)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Coral Gables, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

I've stayed at this hotel on several occasions and it has never disappointed. The location can't be beat if you want to be in the middle of everything or in my case close to an office building within walking distance. Besides the great staff, and I want to recognize especially the bellman who are always on top of everything and know what you need before you even ask, the modern sophisticated feel of the hotel, clean rooms, and lounge. The hotel is also a nice escape from the hustle and bustle that is NYC. The moment you walk in to the hotel you are transported to a relaxed, inviting, beautiful space with friendly, cordial people (both staff and guest) that allows you a great time out after a day full of sensory overload. This has become my go to hotel when in NYC.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DaliMama327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 1, 2013 via mobile

We recently went to see Wicked and stayed at the Renaissance overnight. Hotel was very clean and we had a great view of Time Square! The restaurant has an awesome view of Time Square, very good food and very friendly waiters!

Stayed October 2013, traveled with family
Helpful?
1 Thank Glenna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 30, 2013

My family and I chose R Lounge for the outstanding views of Times Square but were surprised to find that it also offered quite good food for a tourist location. On a Sunday brunch, the lounge was calm but not sedate, had comfortable seating with couches and low chairs and had a contemporary but welcoming vibe. The servers were very pleasant and the patrons consisted of older adults, families with young children and a few chic couples as well. Everyone seemed to be having a good time. R Lounge was a great start for a day of sight-seeing in the city and we expect to make it a regular stop on subsequent visits. It is in the middle of everything but not teeming with people the way so many other Times Square attractions seem to be.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank camerabag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 29, 2013

I travel to NY a lot and have stayed at this hotel many times and I've never had a bad experience which is hard to stay because it's right in Times Square. If you're a tourist and trying to experience times square you can't find a better location. They have a great lounge overlooking times square which is fun for people watching. The staff is great and actually takes the time to talk and listen to you rather than just treat you as a room number. The hotel is really modern and clean and if you can, spring for one of the end rooms as they're decent size for NYC. I'm a Marriott and SPG person so I've stayed at all those properties in times square (Westin, W, Marquee, etc) and this one is my favorite because it's smaller and has more of a boutique feel which makes it more personal rather than walking into some overwhelming hotel with huge lines at the front desk and elevators. The gym is also good size and has a good selection of equipment and it was never very busy (at least when I was there). Overall I would definitely recommend this hotel and it's excellent staff, although I know it's kind of pricey but that's how all the hotels are in times square.

Room Tip: I like the end rooms because they're a bit bigger (I think junior suites maybe). On the lower f...
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  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hellothereyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 29, 2013 via mobile

I bought 2 nigths in a deal on priceline, and was one of the best hotels that i have ever been. I recomend this hotel the room is clean and bathroom is good. The location is fantastic on Times Square. the hotel lounge bar has one of the best views from Times Square. One day I hope be back to this hotel.

Stayed October 2013, traveled as a couple
Helpful?
Thank Celso P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 bubbles Reviewed October 28, 2013

I will start by describing the group of guests that I was with, and I think my one star review will be clearly understood. I arrived with a group of 10 ladies and gentleman. All of professional standing. 2 gentleman are owners of a construction company, one is a fashion designer, another an event planner, a party promoter in vegas, a party promoter in NYC, a psychologist, and entrepreneurs. All of us travel a lot, we stay in high-end hotels and in ecofriendly hotels when we just need a one night stay etc. NEVER in all of our traveling were we told the following "You are not guests in our Hotel."

We were coming to the Renaissance after a night out in the city. We requested a few rooms and it was taking some time to find rooms since it was at 6:00 AM. During our waiting, we all sat down on the couches, tired and drained from our night. We were being helped by one of the staff, she was nice. Then another staff walked in, full of attitude, before she even new what was going on. She then said to me "Get this boy up from the chair, You are not guests of this Hotel.!!" Now, I would understand if she would address us that way if we were rowdy teens or adults, but there was none of that, as I mentioned we were drained.

Obviously, we immediately decided to leave the hotel. When we requested her name, her response: "I do not need to give you guys my name! I am calling security" (Physical Description: medium hight, light brown skin, kinky hair in a pony, beauty marks on her face.)

This encounter shocked me, I do not know how to process this. I am wondering if she was hearing loud noises in her head and assumed it was coming from us :) lol.

I hope the supervisors and managers of this hotel see this review, since I strongly believe that we were not the only ones mistreated. A staff who mistreats potential guests so severely, definitely has mistreated others as well.

  • Stayed October 2013, traveled with friends
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank dollysh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance New York Times Square Hotel

Property: Renaissance New York Times Square Hotel
Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036-7301
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#69 Family Hotel in New York City
#111 Romantic Hotel in New York City
#116 Business Hotel in New York City
#126 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Renaissance New York Times Square Hotel 4*
Number of rooms: 312
Official Description (provided by the hotel):
Hotel housed in 1930s building, located between Avenue of the Americas & 7th Avenue. ... more   less 
Reservation Options:
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Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
Renaissance New York Hotel Times Square
New York City Renaissance

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