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“Nice weekend getaway”

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The Lexington New York City, Autograph Collection
Ranked #275 of 469 Hotels in New York City
Reviewed March 23, 2014

My husband and I have stayed here before and cane back for a weekend. We were excited about the remodel! The hotel was very nice & exceptionally clean. The room was spotless & the room wad a good size for NYC! They were also very accommodating in bringing a microwave up to our room at no extra charge. My only complaint is that the maid service wad sub par at best. The first day we were in our room until 1:30 & when we returned at 9:00 the maids had never come at all. No clean towels, No made bed, nothing. The next day when they did finally come they didn't give us a bath mat. Great stay other than the terrible maids!

  • Stayed: March 2014
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1  Thank Karoline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this reviewResponded April 7, 2014

Dear Ms.Karolina,

Thank you for posting your feedback. I apologize for the housekeeping service issues, and glad to hear that you liked our rooms found our hotel clean. We look forward to welcoming you back in the near future.

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2,661 - 2,667 of 3,403 reviews

Reviewed March 23, 2014

Upon arriving at 8pm on a Monday there were no rooms available due to a significant number of housekeeping staff calling out sick and the hotel being fully booked that night. There were understandably a lot of unhappy people waiting to check in, myself included, but the handling of the situation by the staff was excellent, and up to the standard you would expect from such a property. They were up front about what was going on, offered an ETA on the rooms and offered drink vouchers and other amenities to help make it as palatable as possible.
When we did finally get our room it was a very basic, small queen room but everything was very recently renovated and exactly what you would expect for a room in midtown Manhattan. The gym offered 7-8 treadmills as well as bikes and ellipticals along with weight machines and free weights.
I think the day we checked in was unfortunately a perfect storm for the hotel staff, but given how they handled such a tough situation, I would absolutely not hesitate to stay again.

  • Stayed: March 2014, traveled as a couple
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Thank NYersInLondontown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this reviewResponded April 7, 2014

Dear NYersin,

Thank you for sharing your feedback at The Lexington NYC. I am happy to hear that you enjoyed our services despite of the long check in time due to the storm. The winter is finally over and we look forward to your return visit in spring!

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Reviewed March 22, 2014 via mobile

Booked as an emergency day of, via Priceline for a Friday-Sunday stay (apartment flooded and had to find a place to stay). This was my first time using Priceline and got The Lexington NYC - was very satisfied, especially when given a room on the Penthouse floor. Note that to get to the Penthouse, you must take the elevator to the top floor, then take a separate elevator up one floor to the Penthouse. Lobby and room were very nice, but room was next to the elevator, so a little noisy. Convenient to have a Starbucks connected to the lobby. Would recommend to people looking for a midtown east hotel.

Stayed: March 2014, traveled solo
1  Thank dmac72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this reviewResponded April 1, 2014

Thank you for sharing your experience. I am pleased to hear you loved our hotel and our unique Penthouse Floor. I am sorry to hear that the room was a little noisy. We'll make sure to assign you a room away from the elevators next time. We look forward to welcoming you back soon!

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Reviewed March 22, 2014 via mobile

Best value for any full service hotel in NYC. Was treated royally from the start. Great edition to Marriottworld. Recent Renovations and upgrades have made this a special property. Midtown east location is convenient to Grand Central and a short cab ride to LGA. A must stay!

  • Stayed: March 2014
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1  Thank Duane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this reviewResponded April 1, 2014

Thank you for your wonderful review! I am happy to hear you enjoyed your stay and recommending our hotel to the world via TripAdvisor. We look forward to your return visit.

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Reviewed March 22, 2014

I took my son to NYC for an overnight and we stayed at the Lexington Hotel for the first time. The location is great (many fancier hotels nearby) and the lobby is bustling yet welcoming. We were able to check in early (before noon) which was very nice. The room was small but just as we expected. It was all the space we needed as we were not planning on spending much time in the room. The value was excellent. I'm sure we would have paid much more at the neighboring hotels.

  • Stayed: March 2014, traveled with family
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1  Thank Jill02481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this reviewResponded March 28, 2014

Dear Guest,

I am glad to hear you and your son loved our hotel found good value for the price paid. We look forward to welcoming you back in the near future. NYC has alot to offer so plan to stay longer next time!

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Reviewed March 21, 2014

I booked a recent stay last week at The Lexington Hotel and couldn't have been happier. The customer service was outstanding! During booking, I put in a note that this trip was a surprise birthday trip for my wife and I. Upon check-in, they'd made mention of my note and offered us a free drink at the bar. Later that evening after sight seeing, we were surprised to see a bottle of champagne, chocolate and some other "gifts" along with a Happy Birthday note. What a nice touch!

Great location just a couple blocks from Rockefeller Center and a few more to Times Square. We could hear a little bit from our neighbors (walls a bit thin) but didn't bother us. Beds were comfortable, rooms were clean. Would absolutely stay here again if/when we head back to NYC. Great Hotel!!

  • Stayed: March 2014, traveled as a couple
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Thank Bryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this reviewResponded March 24, 2014

Dear Bryan,

We are so happy to hear your wonderfull comments about the hotel, service and location. We loook forward to welcoming you back for another perfect stay at The Lexington NYC!

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Reviewed March 21, 2014

I stayed at the Lexington Hotel in January 2013, as a solo traveller who is disabled (on elbow crutches), I found the hotel room to be clean and tidy, the bed very comfy, and the staff to be most helpful, and friendly, the food in the restaurant, to be excellent.
I will be returning again in 2015.

  • Stayed: April 2013, traveled solo
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Thank skydiversomerset3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this reviewResponded March 24, 2014

Dear Guest,

I am happy to hear your positive comments about the hotel and our staff! We look forward to welcoming you back again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lexington New York City, Autograph Collection

Address: 511 Lexington Avenue, at 48th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#182 Luxury Hotel in New York City
#235 Romantic Hotel in New York City
#236 Family Hotel in New York City
Price Range: $174 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lexington New York City, Autograph Collection 4*
Number of rooms: 725
Official Description (provided by the hotel):
Located in the heart of Midtown's fashionable East Side, The Lexington New York City, Autograph Collection debuted as part of the Marriott Autograph Collection hotel in summer 2013 after an extensive $46 million dollar transformation project. Our Midtown Manhattan hotel's full-service accommodations sit in a 28-story building offering 725 guestrooms and suites, with some featuring two baths or balconies. The Lexington Hotel New York City, Autograph Collection is steps from the United Nations, Grand Central Terminal and Park Avenue, and is walking distance to Rockefeller Center, Radio City Music Hall, Bloomingdales, Madison Avenue, Fifth Avenue shopping, Broadway theaters/Times Square, and many museums. The revitalized hotel has been completely transformed and is a great choice for business and leisure visitors looking for an upscale, iconic New York City hotel. ... more   less 
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Also Known As:
New York Radisson Hotel
Radisson Lexington Hotel New York
Radisson New York City
New York City Radisson
Radisson Lexington New York

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