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“Modern and refreshing”

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The Lexington New York City, Autograph Collection
Ranked #287 of 467 Hotels in New York City
Toronto, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Modern and refreshing”
5 of 5 bubbles Reviewed February 17, 2014

Stayed previously at the Marriott East Side next door. Old and tiring decor. Typical Marriott. I was hoping for something different with this Autograph Collection, which is supposed to be a stylish and more unique line of products.

It didn't fail me. Very modern and refreshing. COMPLETELY different and opposite of the Marriott.

Location is great - 2 minutes walk (350m) to Lexington/49 subway station, 10 minutes walk (1.1km) to Time Square, 7 minutes walk (700m) to Grand Central.

Front desk was very professional. Booked a cozy queen room (most basic room) and was upgraded 2 levels to a king (one level up to standard queen and one more up to king) without asking. I guess it's not hot season (Feb here) but still appreciated it.

In room wifi is free. It's rare to see these major brand name hotels offering free wifi without having status with them. Surprised again. Even the business cetnre is free too, unlike other brand name hotels where they charge you by the minute. I'm typing up this review in the business centre.

Oh, another thing. The in-room safe allows you to lock and unlock it by swiping a credit card. I guess it reads the data in the stripe and recognize it's the same card. How does it make you feel when you get to swipe your card but not charging you money? Feels awesome to me at least.

By the way, the dates I looked at, this Autograph Collection is always cheaper than the Marriott.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank silencer-DDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this review, February 21, 2014
Hi silencer-DDD,

Thanks for staying, posting, and having a great time! I'm so glad that you enjoyed our décor and ambiance as well as all of the amenities we provide. We pride ourselves on being unique but still giving the highest level of service and we can't wait for you to be able to return!

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Long Beach, CA
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed February 17, 2014 via mobile

Wonderful front desk staff. Check in was a breeze and was given a king sized bed in an average sized room for NYC.
Room was very nice and clean. Only issue I had was the toilet in the bathroom was too close to the wall which made it difficult to sit down for anyone.
Bathtub / shower was large though.
Wonderful lobby area.
Hotel is close by many major NYC attractions including 5th Avenue. Short walk or subway ride to Times Square.
Overall a wonderful stay -- would definitely recommend and I will stay here again!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skierrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this review, February 21, 2014
Hi skierrob,

I am so happy that you enjoyed your stay and your time in NYC! We have a variety of room layouts, so please feel free to reach out to us directly before your next visit and we are happy to find a room that will be perfect for you. Thanks for taking the time to post!

Sincerely,
Gul Turkmenoglu
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ithaca, New York
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed February 16, 2014

I was there when they were still moving to the "Autograph Collection". I got a decent and quiet room in an upper floor, and enjoyed the amenities offered, such as the business center and complimentary wi-fi. The negative point was the price charged at the cafeteira for breakfast. For much less, you can get a breakfast in a delicatessen.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Service
Helpful?
2 Thank GustavoTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this review, February 21, 2014
Dear GustavoTourist,

We are so glad that you came to stay with us and that you enjoyed your trip. While breakfast can be more expensive than some nearby delis, if you become a Marriott Rewards Gold or Platinum member, we are happy to provide it complimentary! We hope you have the opportunity to come back soon and enjoy the improvements that we have made since last summer!

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 15, 2014

Taking my mom to NYC for her first time and had a wonderful stay for 4 nights at this lovely autograph collection by Marriott (of which we are a platinum reward member) and been very happy with the service and consistency of the company and even more spoiled by the boutique concept. The room is spacey...we got the twin bed room in the corner of the 24th floor so we could enjoy the hustle bustle of New York City from 4 angles view.
The only thing we were disappointed about was the Chinese restaurant in the mezzanine floor. They were horrible; service & attitude. Will definitely come back to stay here but not to the Dynasty restaurant. The htl management should do the review of having them there.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AnyC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this review, February 21, 2014
Hello Ani C,

Thank you for taking the time to post and all of your kind comments about the hotel. We will certainly share your feedback of Dynasty with their team so that they can continue to improve. I hope we are able to see you again soon, and thank you again!

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
89 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed February 13, 2014

I tend to nit-pick in my hotel reviews, so the title of this review says a lot. We stayed here for 2 nights and had a fabulous time. We have stayed at almost a dozen different NYC hotels and this is my favorite by far!

Check in was fast, efficient and super friendly. The lobby is SO cool looking - really neat decor that is sophisticated yet bubbly and inviting too. There are several nice sitting areas and a bar area with a couple of TVs. Everything is a nice blend of upscale but trendy and also welcoming. We are Starbucks regulars so it was fantastic for us that there is a Starbucks connected to the lobby. We did not try either of the hotel restaurants but heard good things about them both. And there is a terrific deli/market conveniently across the street on Lexington.

There are at least 4 elevators, and we never had to wait more than 10-20 seconds for one during our stay, which I know some people complain about at other hotels. No problem here! We asked for a quiet room and were given a King room on the 19th floor. Here is the one reason why I am not giving this 5-stars. I know it is NYC and rooms are small, and I have stayed in plenty of small rooms and not minded. From the reviews I read prior to our stay people had stated that the rooms here were decent size, which was a factor in us choosing this particular hotel. It is a Marriott property and we are Rewards members. We usually get upgraded at check in. We were not upgraded this time, and the room WAS very small with one tiny window. We got a ridiculously cheap AAA rate on the Marriott website, so maybe they gave us one of their smallest rooms because of that?

It was however very well appointed, with very tasteful and fun decor and nice furnishings. Really nice to have a mini-fridge too! The bathroom was very nice as well, just really small. The shelves above the toilet are helpful as a place to put one's toiletries as there is just a small pedestal sink, but darn those shelves are narrow - our stuff kept falling off! We learned the hard way to keep the toilet lid closed at all times!! TV was nice, and big, but our remote didn't work. We called once about it and they replaced it in about 10 minutes, but then the replacement stopped working after an hour as well.

This is a wonderfully located hotel. Close enough to walk to lots of midtown tourist destinations, restaurants, shopping, etc... but definitely out of the craziness and noise of Times Square. It was super easy to catch a cab on Lexington, the subway is just a couple blocks away, and a couple of great buses run down Lexington if you need to go downtown. The location alone will keep me coming back here. But the hotel is really wonderful too!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank pmcolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this review, February 21, 2014
Hello pmcolorado,

Thank you so much for taking the time to review the property and your experience. It is wonderful to see that you enjoyed your stay, especially since you are so discerning when writing reviews. While the hotel has a limited number of upgraded rooms, we certainly will continue to upgrade our Elite members whenever possible, however feel free to call us directly before your arrival next time so we can flag your reservation! Hope to see you soon!

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NH
Level Contributor
169 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed February 12, 2014

A girlfriend and I stayed here the week before Thanksgiving. So much to do in NYC. Saw a show, shopped all the consignment shops and ate a some good joints. This hotel is far enough from all the craziness and just close enough. The room as beautiful, clean and very comfy for 2.
Had a king bed but that was ok, bathroom very small.
We didn't spend a lot of time in our room so this was perfect. Great rates and as a Marriott member I earned points.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank franci329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this review, February 21, 2014
Hello fanci329,

I am so glad that you and your girlfriend had a great experience! We love our Marriott Members and I can't wait to welcome you back on your next visit to NYC!

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine Beach, Florida
Level Contributor
156 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed February 12, 2014

Recently we were in NYC for a week. The first part of the week we stayed at another hotel because it was closer to work meetings. We then switched to the Lexington on Lex and 48th, and we wish we had been here all week. We got a junior suite for a great rate of $150 and this even got us a small kitchen with refrigerator. The hotel is hip and cute and the staff was amazingly helpful. You are close enough to walk to everything Grand Central, Rockefeller Plaza, 5th Ave, Times Square (or a quick cab ride if you are not into walking) without being "right" in the middle of it. You won't be sorry.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank irishupfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, General Manager at The Lexington New York City, Autograph Collection, responded to this review, February 21, 2014
Hi irishupfl,

Thanks so much for posting and all of your great feedback! We are glad that you were able to come stay with us, and hopefully next time you can spend your entire trip here!

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lexington New York City, Autograph Collection

Property: The Lexington New York City, Autograph Collection
Address: 511 Lexington Avenue, at 48th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#181 Luxury Hotel in New York City
#240 Romantic Hotel in New York City
#241 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lexington New York City, Autograph Collection 4*
Number of rooms: 725
Official Description (provided by the hotel):
Located in the heart of Midtown's fashionable East Side, The Lexington New York City, Autograph Collection debuted as part of the Marriott Autograph Collection hotel in summer 2013 after an extensive $46 million dollar transformation project. Our Midtown Manhattan hotel's full-service accommodations sit in a 28-story building offering 725 guestrooms and suites, with some featuring two baths or balconies. The Lexington Hotel New York City, Autograph Collection is steps from the United Nations, Grand Central Terminal and Park Avenue, and is walking distance to Rockefeller Center, Radio City Music Hall, Bloomingdales, Madison Avenue, Fifth Avenue shopping, Broadway theaters/Times Square, and many museums. The revitalized hotel has been completely transformed and is a great choice for business and leisure visitors looking for an upscale, iconic New York City hotel. ... more   less 
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Also Known As:
New York Radisson Hotel
Radisson Lexington Hotel New York
Radisson New York City
New York City Radisson
Radisson Lexington New York

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