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Reviewed September 21, 2017 via mobile

The Sanctuary hotel is a small boutique hotel located in the heart of Manhattan, boasting entry almost on times square

Great rooftop bar, small but comfy rooms. Value for money, I would definitely recommend.

Stayed: July 2017, traveled with family
Thank Perth-Travel-Blogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2017

Located near Times Square, this great little hotel was perfect for us. The staff were friendly and helpful, our room (I think we opted for the next grade up from the basic room) was on the 8th floor and you couldn't hear a sound, fantastic! No view but not a problem at all, we didn't expect one. The mattress was slightly too squidgy for me but we had enough storage and hanging space. Overall it was very comfortable.
We visited the rooftop bar, The Haven and had the best cocktails ever! They're potent, be warned!
We had an amazing time in New York and Sanctuary was a treat to come back to each night, thank you.

  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeremyPoon, VP of Operations at Sanctuary Hotel New York, responded to this reviewResponded September 22, 2017

We appreciate the great feedback and hope to welcome you back in the near future.

Best Regards,

Jeremy Poon
VP of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2017

This is a wonderful little boutique hotel right off Times Square. It's a great location for us because we're always going to shows and Hell's Kitchen to eat. If you don't mind walking it's still convenient to 5th Ave and Central Park. Their restaurant, Tender, actually beat Keen's Steakhouse across the board. Rooms are small but lovely with extremely comfortable beds.

Room Tip: Courtyard view room on the seventh floor (712) and it happened to be accessible by an out of the way elevator which was always available.
  • Stayed: September 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank ajtd1316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeremyPoon, VP of Operations at Sanctuary Hotel New York, responded to this reviewResponded September 22, 2017

Thank you for your review. Many guests agree that we are centrally located near all the best of what NYC has to offer. We hope to have the chance to welcome you back in the near future.

Best Regards,

Jeremy Poon
VP of Operations

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Reviewed September 19, 2017

That's what you get when you choose the Sanctuary. On top you get extremely nice, friendly, helpful and generous staff. The only thing you shouldn't expect is a view from your room. But who needs that in a city that never sleeps and a hotel with a rooftop bar perfectly located near Times Square. We had a great time there!

Stayed: July 2017
1  Thank Dagmar J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeremyPoon, VP of Operations at Sanctuary Hotel New York, responded to this reviewResponded September 22, 2017

Thank you for sharing your recent experience with us. Our goal is to always provide a memorable and enjoyable stay and we are glad that we could do that for you.

We hope to see you again in the near future.

Best Regards,

Jeremy Poon
VP of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2017

This was my second stay in New York but the first stay at this amazing hotel. The trip was a belated 21st Birthday present for me and I had an incredible time. First off the location is awesome being literally around the corner from times square, something I didn't realise until I got there. The room was immaculate, even if it was a little small for 4 adults it suited our needs. The staff were very polite and accommodating to our every need. Free tea, coffee and ice cold water is available in the lobby at any time of day. The breakfast was good also with not only a continental selection but hot food options as well. Overall I would highly recommend staying at the Sanctuary Hotel and wouldn't hesitate to book this hotel on my next trip to NYC.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Service
Thank Charlotte T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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