From the moment Julio greeted our travel-weary family outside the door of the hotel and took our luggage from our tired hands, until we said goodbye four days later, our stay was exceptional. The customer service reputation that we read about was all true. The friendly and helpful staff was always available to assist us and ensure we had what we needed and were comfortable the entire time we were at the Sanctuary Hotel. After a long day of sight-seeing, we would return to find that the house-keeping services had done a wonderful job. Our family of five, ages 14 to 50-ish, enjoyed the complimentary breakfast with plenty to choose from and was always well stocked and clean. The location near Times Square was perfect. We've already recommended the Sanctuary to our friends and family, and look forward to a return visit. Thanks Julio and staff!
- Official Description (provided by the hotel):
- The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more less
- Reservation Options:
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