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“Loved this place” 5 of 5 bubbles
Review of Sanctuary Hotel New York

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Sanctuary Hotel New York
Ranked #60 of 467 Hotels in New York City
Certificate of Excellence
Houston, Texas
1 review
“Loved this place”
5 of 5 bubbles Reviewed July 12, 2013

Wonderful place to stay. Staff were really nice and helpful. Room was a little small but it was really nice and clean. Location was excellent, down the street from Time Square. I would definitely stay here again.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank E J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,866 reviews from our community

Traveler rating
    2,513
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (767)
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Augusta
1 review
3 of 5 bubbles Reviewed July 11, 2013

This is located in the prefect place. Walk down the street and you are in front of the TKTS ticket booth in Times Square.

Big Thank You to Jennifer and the staff for going above and beyond basic service. We arrived at 6 am from a red eye and they turned around a room for us quickly so we could get some sleep before our business meeting. Our room was clean and due to the location in the building extremely quiet. Only the air conditioning was noisy but you couldn't hear the street traffic or our neighbors.

The hotel is swanky and stylish. It only has a privacy curtain around the shower and sink area which didn't bother us. I would absolutely stay here again.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Victor J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 10, 2013

I was looking for a hotel for my sisters grauation present to NYC then I found the Sanctuary on Groupon (discount site) and I am so glad I did!!
Doormen were so welcoming and opened the doors for us, something I've never experienced!
The ambiance of the hotel made me feel at ease and so happy to know I pick a beautiful hotel!
The concierge had a room ready for us even though we arrived 3 hours prior to check-in.
The rooms were a good size for NYC with the decor and furniture being very chic.
The S.T.A.R guy was helpful and honest about what to experience in NYC for the short time we were there. He was so nice and knew what he was talking about!
The people made the experience for my sister and I, helping us with any concern or question we had.
They were amazing, and so is this hotel! I would recommend it for anyone, it was extraordinary!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennacorsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed July 10, 2013

Had a wonderful stay in NY.The Sanctuary is a haven of tranquility. All staff r pleasant & helpful. Jacob our Concierge was brilliant & nothing was 2 much trouble. His knowledge is excellent.He created 2 perfection the type of break we were looking 4.Thank u to all at The Sanctuary.Keep up the good work!Nigel & Lesley Spink (UK)

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 10, 2013

this is the best hotel I've stayed at so far. The staff was super nice and helpful and always greeted you with a smile. The bed was very comfortable and the room was beautiful. If I am around the new York area again, this is were I will stay. They also had a rooftop bar that served very good coctails. The hotel is located right on times square.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ateegarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

If you are looking for a reasonably priced (New York) centrally located (mid-town) hip hotel this is for you. Designed for couples looking to enjoy the city that never sleeps. The staff are excellent and engaging. The rooms are compact but that's NY. We didn't spend much time in the rooms but the time we did was peaceful and comfortable. with time square 50 meters away and 5 subway lines not much further away NY beckons.
The roof top bar is good for a late night cocktail or an early evening cocktail. You can't really go wrong with the Sanctuary.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J1mBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sidney, Ohio
Level Contributor
146 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

Very impressed with hotel. Continental breakfast was included. Bathroom in room was large and clearly had be recently upgraded. Room was the size you would expect for NYC in this price range. Rooftop terrace was great for a couple of evening drinks although I cannot comment on the food. I had a couple of Mojitos that were great. Although here was construction at night on the road out front, I did not hear a sound in the room. Staff was very excellent. There was always coffee, water and tea in the lobby. I would return.

Room Tip: Don't count on a view.
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  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank frs2778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sanctuary Hotel New York

Property: Sanctuary Hotel New York
Address: 132 West 47th Street, New York City, NY 10036-1502
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #60 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sanctuary Hotel New York 4.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 
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