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“Great location!”

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Park Central Hotel New York
Ranked #267 of 468 Hotels in New York City
Reviewed May 6, 2014

i had a great deal on Booking. otherwise i think this hotel is really expensive. BUT it's worth your money to. like the guy at the front desk told me when i asked if i had a good view from my room. 'it's not the view, but the location' and he was right. close to central park. close to times square. everything you want to have when you spending some time in a big city. you can use the subway but it's really easy to walk to a lot of tourist attractions!

Subway (sandwich) across the street for breakfast. but it's nyc when you walk 10 min you have 50 options to do breakfast.

  • Stayed: May 2014, traveled as a couple
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Thank m-town2185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded May 7, 2014

Thank you for taking the time to review our hotel. We appreciate and value all of our guests feedback and we are delighted to read you enjoyed your stay with us. We hope to have an opportunity to host you again soon.

Best Regards,

Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (4,731)
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2,796 - 2,802 of 4,731 reviews

Reviewed May 3, 2014

Excellent location and a good dining room are positives for this hotel, but I question whether a hotel which does not offer room service can really qualify for a 4 star/diamond rating. Rooms are adequate with regard to fittings but the room we occupied was on the small size. And no coffee making facilities in the room! It’s a pity that porters/doormen/security don’t go out of their way to open doors for guests; at least you would feel welcome. Often experienced longish waits for elevator. So maybe other hotels in the area would be better option.

  • Stayed: April 2014, traveled as a couple
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1  Thank sinclaired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded May 5, 2014

Thank you for taking the time to review our hotel. We hope to have the opportunity to host you again soon!

Best Regards,

Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

This hotel is very reasonably priced for New York. It's clean and well maintained. It can be somewhat busy when it's hosting tour groups. The lobby bar is very good and comfortable. The rooms are spacious but could use another chair. the elevator service is divided by zone and they really need more elevators to serve the Floor 3 to 9 zone. The staff is very friendly and helpful. The concierge is great and can get tickets to just about anything. There are lots of restaurants in the area.

  • Stayed: April 2014, traveled as a couple
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Thank 58313Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded May 5, 2014

Thank you for taking the time to review our hotel. We appreciate and value all of our guests feedback and are delighted to read you enjoyed your stay with us. We look forward to the opportunity to host you again soon!

Best Regards,

Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

I spent 8 night in this hotel and I can say that there isn't a better place to stay if you want visit The city. All The subways lines have a stop around here, so it' s very easy to get everywhere. Moreover you are 3 blocks far from central park and 5th avenue. The rooms are quite big and clean, the bed is very comfortable. There are just 2 things that I have to say : 1 there is no mini bar in the room and I don' understand Why. 2 the wifi fee is not included in the room cost, but they Will charge it in any case.

Stayed: April 2014, traveled with family
1  Thank dadema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded May 2, 2014

Thank you for taking the time to review our hotel. We appreciate and value all of our guests feedback and are delighted to read you enjoyed your stay and our central location! Our Wi-fi service for our guests is included in the facilities fee at the time of booking.
The Facilities Fee of $20 plus tax per room per night provides guests with the following amenities:
· Wireless (WIFI) High Speed Internet Access through the hotel's guest rooms and public spaces for up to
5 devices
· Unlimited Local and Domestic Long Distance calls
· Luggage storage upon arrival and/or departure up until 9:00 PM.
· Unlimited use of the 24-hour state-of-the-art Fitness Center
· An alcoholic (house wine or signature cocktail) or non-alcoholic beverage with the purchase of an entrée
during lunch or dinner service in Park Kitchen, our new Restaurant and Bar, open seven days a week.

We look forward to seeing you again soon!

Best Regards,

Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

My brother and I made a last minute trip from AZ to the City, and decided to book this hotel last minute. While all the amenities were nice, the customer service provided was fantastic! Upon check out we stored our bags with the concierge so we could wander around and not have to lug our bags. When we came back to the hotel we stumbled upon a Loooooooooong line of guests waiting to pick up their bags. Not expecting that this was going to be the case and we were going to be late trying to get to the airport and our ride was waiting for us, Elizabeth stepped in and saved our day, and quickly retrieved our bags so that we could get on our way. She was very polite and helpful, and because of her I will make this my first choice when I visit again!

Thanks Elizabeth for all your help!

  • Stayed: July 2013, traveled with family
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded May 1, 2014

Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay with us! We appreciate your kind words about our team members and especially to recognize Elizabeth for going above and beyond to make your stay a memorable one. We hope you have the opportunity to visit us again soon!

Best Regards,

Don Fraser
General Manager

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Reviewed April 30, 2014

I stayed at Park Central in April 2012 and had such a great experience that I returned in April 2013. I was amazed at the stylish refurbished room which I got for a great rate. The location is unmatchable and the service excellent. It is April once again and I yearn to return to this wonderful NYC hotel but unfortunately it is not possible this year.

  • Stayed: May 2013, traveled solo
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Thank Ruvanthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded May 1, 2014

Thank you for your review and your continued patronage here at Park Central Hotel! We are delighted to be your home away from home each April visit to NYC. We look forward to welcoming you back April 2015, if not sooner!

Best Regards,

Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

The company had booked us into this hotel and we were a little alarmed by all the poor reviews plus on their website it said you had to pay for in-room wifi. So with that in mind we split our stay in NYC with the second week at another reputable hotel that offered free wifi and it's Tripadvisor reviews were much more kind.

Having stayed a week at the Park Central and a week at the other - we kinda wished we'd spent the two weeks at Park Central. Since it's highly publicised refurbishment - the room we stayed in on the 9th floor was actually really nice and annoyingly the wifi was free! D'oh!

Pros - location. It's within easy walking distance of Central Park, the theatres, the subways, a fabulous coffee shop next door called Tisserie and a sensational Brooklyn Diner around the corner for breakfasts. The rooms are very nicely done and the mattress in our room was very new. We had glimpses of Carnegie Hall from the room which was nice. The toiletries from a local alchemy store were super cool and appreciated.

Cons - small things but they all add up. Yes the checkin service was efficient but lacked soul as did the general staff peppered throughout the lobby area. So much so we didn't feel terribly welcome to even visit the lobby bar. The rooms are NYC small - that means a room and plenty of wall knocking. The TV size matched this. For a king size bed the TV also needed to be size graded up. In the bathroom - and yes I know its all the rage at the moment - but the lights built into the frame of the mirror were way too bright and provided strange alien-like halos in your eyes. Very disconcerting. Last but not least - there wasn't a single trip in the two lifts were one was not malfunctioning. This is over a week. Engineers hop on it I say!

Recommended: Yes. But only if you get a really really competitive rate.

  • Stayed: March 2014, traveled as a couple
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2  Thank ThrillingMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded May 1, 2014

Thank you for taking the time to review our hotel. We appreciate and value all of our guests feedback and are delighted to read you enjoyed our rooms and central location. i'm sorry to read of the challenges you encountered with service and the lights around the mirror. We have shared your feedback so we can look into correcting these shortcomings and providing a better experience for our future guests. I hope you have an opportunity to return again soon!

Best Regards,

Don Fraser
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Central Hotel New York

Address: 870 Seventh Avenue at 56th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Suites Wheelchair access
Hotel Style:
#176 Luxury Hotel in New York City
#188 Business Hotel in New York City
#203 Romantic Hotel in New York City
#233 Family Hotel in New York City
Price Range: $190 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Central Hotel New York 4*
Number of rooms: 761
Official Description (provided by the hotel):
Park Central hotel New York in the world's greatest city, steps from Central Park, Rockefeller Center & Times Square. The Park Central is at the top of the list of Midtown Manhattan hotels for business and leisure travel. Surround yourself with the classic attractions of the Big Apple, museums, dining, & beyond. With spacious accommodations this Midtown New York City hotel invites you to discover the convenience of our landmark setting. ... more   less 
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Also Known As:
Park Central Hotel New York City
Park Central New York Hotel
Park Central New York City
Park Central Ny Hotel

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