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Park Central Hotel New York
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Reviews (5,180)
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1,847
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3,150 - 3,155 of 5,180 reviews
Reviewed April 8, 2014

We chose to stay again at Park Central due to its location. We knew that the hotel had been renovated since our last stay and we were pleasantly surprised when we arrived in our bedroom. Cool calm décor and a very comfortable bed. The bathroom was bijou but clean and the shower was good. Yes the reception was very busy with people milling around each time we passed by but this didn't affect us when we needed assistance;we were dealt with promptly. The staff were professional and courteous rather than friendly. Being British I would have loved a kettle in the room for tea rather than just a coffee maker, and I was disappointed to find the small coffee shop was closed when we arrived but did take advantage of it the following morning and enjoyed a drink to go! I would recommend the hotel, it is ideally situated for shopping and theatres.

  • Stayed: March 2014, traveled as a couple
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Thank fairyflan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded April 9, 2014

Thank you for taking the time to review our hotel. We love hearing how much our repeat guests are enjoying the new renovations and enjoying the new Park Central. We look forward to the opportunity to host you again soon!

Best Regards,

Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

Perfect Location to the Subways for business
Excellent Room (like the inside corner with the desk looking out the window as I worked.
Service Excellent
Never used the food restaurants or service.
Front Desk helped me split my bill into different components for personal vs. business expense.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Easytobook.com
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded April 9, 2014
Google Translation

Obrigado por tomar o tempo para rever o nosso hotel. Estamos muito felizes em ler que você tenha gostado de sua estadia conosco! Estamos ansiosos para a oportunidade de recebê-lo novamente em breve!

Atenciosamente,

Don Fraser
Gerente Geral

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Reviewed April 7, 2014 via mobile

The location of this hotel is great, Central Park is right there, couple blocks to Times Square, Broadway, 5th Avenue, subway, etc. The hotel its self is just ok. Lobby looks nice, and so do the common spaces, rooms, and bathrooms. What it lacks is cleanness and attention to detail like bedding, which is quite sloppy for 4star hotel. It might not seem like a big deal, but when the sheets don't fit the bed and common bedding that is reused is exposed to be used, I get iffy..Also the carpet and the room itself although nice in appearance , is not very clean. As others mentioned no fridge, coffee, and room service, which is little odd for 4star. Overall, it is an ok hotel to stay in.

Stayed: April 2014
1  Thank Xlodes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded April 9, 2014

Thank you for your review. We hope to see you again soon!

Best Regards,

Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

I spent one night for the Macys parade (probably not the best date) hotel was incredibly crowded, I waited in line with my mom on a wheel chair in order to do check in, rude staff, room was far from the elevator, wheelchair hardly fit through the corridors, while in the room there was a fire alarm, I got really scared because of my mom situation... finally it was a false alarm.

There where another elevators but where apparently on maintenance, so the only 4 available where incredibly slow, it took like 10 minutes to wait for it.

For 600 usd a night, I had to take my bags to my room, no breakfast, no wifi, and difficult accessibly room. Definitely not my best option in NY. I expected more.

Room was nice, thought there was a hair in the bathroom.

  • Stayed: November 2013, traveled with family
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1  Thank EdnaPinzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded April 9, 2014

Thank you for your review. We appreciate and value all of our guests feedback, both positive and constructive, as it is an excellent way to continually improve our processes and afford a better experience for our future guests. Since your last stay in November, we have finished a multi-million dollar renovation which includes all our guest rooms and public spaces, along with a fabulous new restaurant and bar called Park Kitchen, opened for breakfast, lunch and dinner. I do hope you will have an opportunity to return and truly experience the new Park Central.

Best Regards,

Don Fraser
General Manager

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Reviewed April 7, 2014

We had a great stay at this hotel. We booked and checked in at 10h00 normally check in time was 16h00 but the front desk was able to check us into a room. Great hotel great service totally saved our trip to New York City.

Room Tip: We had a room on the 17 th floor which was great.
  • Stayed: April 2014, traveled with family
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Thank Celeste P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded April 9, 2014

Thank you for your review. We appreciate and value all of our guests feedback and are delighted to read you enjoyed your stay with us. We hope to have an opportunity to host you again soon!

Best Regards,

Don Fraser
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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