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Novotel New York Times Square
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Reviews (6,073)
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2,961
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All reviewstimes squarenew yorkgreat locationcentral parkstreet levelball dropgood sizeduane reademodern hotelhudson rivercoffee machinehigh floorwould highly recommend this hoteltwo double bedsfew blocksaround the cornerrockefeller center
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2,547 - 2,552 of 6,073 reviews
Reviewed February 20, 2014

The hotel is a couple of minutes walk to Times Square, its a great location.
The rooms are very modern although there is very limited hanging space in the wardrobe and no place to put toiletries in the bathroom. The bed and pillows were soooo comfortable, the best sleep I've had in years! Lots of TV Channels on a nice big flat screen (a bonus if you suffer from jet lag and are awake at all hours lol).

I didnt eat in the restaurant so I cant comment.
The bar and seating area is nice and relaxing, drinks are pretty expensive but the view is good from the bar.
There is an online checking in area for airlines and printing boarding passes near to the reception.
Would definately use this hotel again.

  • Stayed: February 2014, traveled as a couple
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Thank HertsLaracroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcSternagel, Manager at Novotel New York Times Square, responded to this reviewResponded February 25, 2014

Thank you for your kind endorsement. I am thrilled that you enjoyed the modern nuances that make Novotel New York Times Square so special. I appreciate you noting our airline check-in system, and am pleased it made boarding more convenient for you.

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Reviewed February 20, 2014

Myself and my partner spent a week in the Novotel Times Square over Valentine's day and we honestly couldn't fault it! The hotel itself is in a fantastic location with it just being just a stone throw away from Times Square. We were fortunate enough to get a room on the 32nd floor with the most amazing view. The room was both modern and spacious and had all the essentials we needed. We found all the staff very welcoming. The concierge at the hotel was most helpful and advised us to visit some great restaurants and also educated us as to how to use the subway!! We didn't eat at the hotel so cannot comment on the quality of the food but the bar was lovely in the evenings with a nice relaxed atmosphere. The free wifi in the lobby was also a great bonus when we were booking all the tourist attractions. I would definitely recommend this hotel and would certainly consider staying here again. 10/10

  • Stayed: February 2014, traveled as a couple
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1  Thank EmmaGee27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcSternagel, Manager at Novotel New York Times Square, responded to this reviewResponded February 20, 2014

Thank you very much for your kind comments and for celebrating Valentine's Day with us. We love to hear that our central location is convenient for guests! We look forward to your next visit.

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Reviewed February 17, 2014

This is a nice hotel, close (4 blocks) from Times Square. The bedrooms are a little small, but clean and confortable.
The bathroom is also a little small.
However the staff is the most desapointing aspect. They're mostly rude and you shouldn' expect to fell confortable.
And be carefully, at least during 2 nights the fire alarm misoperated and woke-up everybody at 3 a.m.

  • Stayed: August 2013, traveled with family
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Thank Andre_Filomena2710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcSternagel, Manager at Novotel New York Times Square, responded to this reviewResponded February 20, 2014

Thank you for your comments. I am disappointed to see that we did not exceed your expectations during your recent stay. We promise each of our guests exceptional service, and we understand that we were unable to provide this to you. We do hope to have the pleasure of welcoming you back to Novotel New York Times Square again in the future in hopes of redeeming your feelings toward our hotel and team.

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Reviewed February 16, 2014

We really enjoyed the rooms and our view of Times Square, the bar staff we met (Yajaira and Chris) are fantastic. When staying at the Novotel Times Square ask these guys for a special cocktail:)

I do have to throw mention to Thomas (duty manager) absolutely amazing in making our honeymoon just the much sweeter.

Thank you to all staff at the hotel, we have enjoyed our stay thoroughly.

Lisa & Todd.

  • Stayed: February 2014
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Thank Todda85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcSternagel, Manager at Novotel New York Times Square, responded to this reviewResponded February 20, 2014

We are honored you chose to spend your honeymoon with us. It was our pleasure to serve you, and we hope to welcome you back for many anniversaries to come!

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Reviewed February 15, 2014

Very nice Hotel nearby the famouse Timesquare (3min Walk). The staff, the rooms, the location invites you to come back. You feel at home in this hotel, every thing and every one are there to create a excellent experience. I recomend it.

Room Tip: The higher the room and front to timesquare, the better the view to create the mood for the Big Apple.
  • Stayed: February 2014, traveled with friends
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1  Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcSternagel, Manager at Novotel New York Times Square, responded to this reviewResponded February 20, 2014

Thank you for being our guest, and for sharing your experience! We are delighted that you had a great stay and hope to see you soon.

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