We just returned from our NYC trip. The staff was very nice, room size was great and location couldn't have been better! I was disappointed there is not a spot in the hotel that guests can go and see the view. We were able to check in early and switch to a higher room when we stopped in the first room and you could hear street noise. The kids loved the speedy glass elevators.
My room concerns were that the pullout was a bit dirty on the sheets and would not have been comfortable for an adult Luckily my daughter didn't complain. I also was disappointed in the number and quality of the pillows for a king bed and 4 occupants.
Overall though we had a great stay.More
- Free Wifi
- Fitness center