We were in town for a wedding that was at the Hudson Theater (attatched to hotel) and we were not satisfied. First we reserved 3 rooms for our party that one person paid for. When we got there we were required to give our credit card, which they charged for the room plus a 200 deposit for each room. We thought we were giving card for incidentals. The third party in our third room couldn't check in until we returned to the hotel. We had to then say that someone else had paid for it, to make a long story short, they were not very friendly or helpful at the front desk, nor was there any sort of apology for the confusion. Then, we were on a non-smoking floor, (two of our rooms anyway...even though we reserved three rooms at one time, one was on a different floor...) in my mother-in laws room there was a very strong odor of smoke. We called downstairs and was told that there was nothing they could do about it. the second time we complained, we were told we could move, not likely with the amount of stuff we had, the third time, they came to the room and sprayed some air freshner. The staff was rude and not helpful, the beds were hard as a rock and be very careful when walking around them as the frame sticks out and you will hit your knees! The best part of the visit was the wedding, it was beautiful and the bell hops were absolutely the best.