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“One of the best Marriotts I've been too”

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New York Marriott Downtown
Ranked #204 of 467 Hotels in New York City
Certificate of Excellence
Boston, Massachusetts
Level 5 Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“One of the best Marriotts I've been too”
Reviewed August 16, 2012

We stayed at this hotel to see the sights. Location was great for the Statue of Liberty cruise and 9/11 memorial, one subway ride to Times Square. Staff were unbelievably helpful, went of their way to accomodate our request to check in earlier.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
1 Thank Pearl1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,819 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 16, 2012

So following a flight cancellation I booked in to the marriot hotel at 4am. The staff were quick to sort all of us out and to make us feel comfortable. The hotel room was excellent and you know its good when you complain about the A.C being too cold, obviously working famously. Nothing to complain about. Winner.

  • Stayed August 2012
    • Value
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Helpful?
Thank ashboden_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level 4 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 11, 2012

I would recommend this hotel to anyone visiting NYC. I have stayed here twice and the check-in both times was quick and easy. The hotel is very clean and elegant. Beds are very comfortable and my room both times was very quiet. The room is spacious.

  • Stayed July 2012, traveled solo
    • Value
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Helpful?
2 Thank Matthew417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasilia, DF
Level 5 Contributor
70 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 11, 2012

My family and I stayed in this hotel for 3 days, coming from Canada by car. Even though we love to stay in Midtown, because it is near everything we like: theaters, Times Square, restaurants, we decided to stay Downtown because of the reasonable rate and with breakfast included. It' s quite uncommon in NYC. I booked New York Marriott Downtown by Despegar/Expedia for 3 nights, 4 people with breakfast included. I received the confirmation and thought everything was all right. When we checked in: SURPRISE!!! The lady at the front desk told us "I'm sorry, but our hotel provides breakfast only for 2 people, you have to pay $ 29.90+tax per person/day if you want breakfast for more people. Overcoming my astonishment, I called Despegar and they told me that they would check it out. Minutes later they emailed me:" The hotel told us that the breakfast was only for 2 people. It's their policy ".
We really love NYC. We have already stayed there many, many times in different hotels, we've never seen anything like that. At this time, I really had my stay spoiled.
Hard feelings apart, the hotel is located next to WTC memorial and a short walk away to Battery Park and Financial District. It's convenient to stay there for business. Check in and check out were very quick. The staff were helpful and polite. Room is a good size, well equipped with safe, coffee facilities and refrigerator. Very good HDTV with excellent selection of channels. Beds and pillows very comfy. Nice bathroom with an amazing shower. The rooms was well insulated from outside noses. Wi-Fi was an additional charge, but free access in lobby. The breakfast was good, but not good enough to be so pricy. The only downfall was the location so far away from Times Square. As we stayed there only 3 days, we had no time to come back frequently to the hotel dropping off our purchases or change our rain soaked clothes. After all, the subway wasn't exactly next door and the trip by train that was supposed to be faster to reach Midtown took about 20 minutes.

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
1 Thank Sandra700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 10, 2012

Wow!! This hotel definitely knows how to take care of their guest. Within walking distance of the Statue of Liberty and Ground Zero. The staff was more than helpful. We had an amazing room with a view of the Hudson.

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
2 Thank ty___hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa Beach, Florida
Level 5 Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed August 8, 2012

Stayed several days at this hotel. Large rooms for NYC. Standard and good Marriott amenities. A bit south of all of the activities in NYC but so close to good subways and cabs zip up the west hwy to get you anywhere fast. Staff was ten plus! Great rate for the quality and being in NYC! Just can't figure out the crazy expensive price for breakfast at the hotel restaurant/bar..... Crazy even for NYC! And come on Marriott get with it and stop charging for wifi! Otherwise I loved it!

  • Stayed August 2012
    • Value
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Helpful?
Thank sp8holly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lowestoft, Suffolk, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 8, 2012

We stayed at 'New York Marriott Downtown' in August 2011 and were weary of reviews of other hotels in the city, however this one seemed to have good reviews and so it lived up to them.

We stayed for 10 days in New York and the hotel room was amazing, with a view of the Statue of Liberty. Very Clean, Modern and fresh laundry every day. Beds were very comfortable, with air conditioning in the room and an amazing shower and toilet room.

Staff were very polite and friendly, and check-in was quick. Hotel is near a bus route which takes you directly into the heart of the city which takes about 20mins but depends on the traffic.

The hotel also has Starbucks Coffee Shop inside too, and an amazing restaurant however a little pricey. The hotel is located next to ground zero and many local restaurants and cafe's with a 3 min walk to Battery Park.

I would recommend this hotel and would only stay here again when i return in the future.

  • Stayed September 2011, traveled with family
    • Value
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Helpful?
1 Thank Ryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New York Marriott Downtown

Property: New York Marriott Downtown
Address: 85 West St, at Albany Street, New York City, NY 10006-1532
Phone Number:
Location: United States > New York > New York City > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#118 Business Hotel in New York City
#149 Luxury Hotel in New York City
#150 Romantic Hotel in New York City
#172 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New York Marriott Downtown 4*
Number of rooms: 513
Official Description (provided by the hotel):
Our downtown hotel, features excellent location near Wall Street and Battery Park. Enjoy the elegance and contemporary design of the hotel, simply breathtaking. ... more   less 
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Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott

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