I have to admit, midtown is not my favorite area of NYC so I wasn't so sure about this but my experience was really great.
First, major points for having a room available for a very early check in. I took a red-eye in so I figured I'd have to drop my bags off and wait several hours before I got a room, but nope, the Marriott had one ready for me. That made my whole day. The front desk staff was super polite and helpful every time I needed them. Same goes for the bellman, concierge etc. Customer service here was top notch the entire time, not one complaint. Also, no surprise fees or charges, everything here was above board.
The room itself was nice, I know some others have said small - but for NYC I thought it was actually pretty good sized. Cleaning staff did a great job and room was always in good shape when we returned to it. My only complaints are that the bed was not very comfortable and our room was NOISY. I think it was because we were right next to the maid closet but we could hear door slamming, a hammering noise etc. Also, I recommend requesting a higher floor if you are bothered by traffic noise. I'm a city mouse so it actually helps me sleep, but it was definitely audible from our 6th Fl room.
If you want to stay in Midtown - this is a great option. They take good care of you.
- Official Description (provided by the hotel):
- Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more less
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- Also Known As:
- New York Marriott East Side Hotel New York City
- Marriott New York City
- New York City Marriott
- Marriott East Side