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“Most comfortable, user friendly place ever” 5 of 5 bubbles
Review of Gardens NYC–an Affinia hotel

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Gardens NYC–an Affinia hotel
Ranked #63 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Baltimore, Maryland
Level Contributor
167 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Most comfortable, user friendly place ever”
5 of 5 bubbles Reviewed November 21, 2013

The staff and organization of this hotel make it an A plus for many reasons. Many people stay here as a family, and the rooms are really like having an apartment, often people stay here pre and post surgery as I did. The entire staff did all they could to assist me in every way. Their kindness really helped.
No--the hotel is not luxurious. If you are looking for a place with gorgeous furnishings this is not the place for that. The hotel is not in any particular tourist area--but of course easily accessible by walking, subway or cab.
The room is spotlessly clean and the attitude of the staff make it a wonderful choice.
Note that it does not have its' own restaurant or room service.
But that is more than made up for by the terrific location within a block of many great food places.
They also have an arrangement with several local restaurants for delivery and it was fast and good.
I highly recommend this for anyone who wants a comfortable, very shining clean and spacious room or suite. Bedding was very nice--great pillows too.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PikesvilleTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGGeneralManager, Manager at Gardens NYC–an Affinia hotel, responded to this review, November 23, 2013
Dear Pikesville Traveler,

Thank you for taking the time to provide us with your feedback on your most recent stay at the Affinia Gardens. As General Manager, I am so pleased to hear you found our rooms to be clean and our staff friendly and accomodating. We look forward to welcoming you back to the Affinia Gardens the next time your travels bring you to NYC.

Regards,

Jennifer Baldwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,755 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (336)
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English first
Ellicott City, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 20, 2013

This was our first visit to the Affinia. The staff were very friendly and helpful. The rooms were very clean, beautifully decorated, and spacious. Unlike the midtown area, the area was quiet at night... No beeping horns or street noise!
The wine and chocolates served in our room was a perfect ending to a wonderful day's stay.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kathy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGGeneralManager, General Manager at Gardens NYC–an Affinia hotel, responded to this review, November 23, 2013
Dear Kathy2014,

As General Manager of the Afifnia Gardens I wanted to thank you for providing us with such a complimentary review on TripAdvisor. On behalf of the entire team, we look forward t ohaving you back as our guest in the near future!

Regards,

Jennifer Baldwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 19, 2013

As first time visitors to New York we wanted a quiet, affordable and well located hotel - Affinia Gardens checked these boxes. Once in New York we realised what a gem of an hotel we had selected - from arrival to departure it was an awesome experience, the staff could not have been more welcoming, nothing was too much to ask and they went out of their way to make our stay enjoyable. The hotel was wonderful - good sized room, very comfortable beds, excellent amenities and a really great little kitchen.
The hotel is conveniently located near 2 subway stations providing access to 3 lines, it is 5 blocks from Central Park which was really great as the Park provided a much needed oasis from the City. We found it easy to walk into Midtown as we window shopped down 5th Ave / Madison etc. and before we knew it, we were upon TImes Square / Radio City Music Hall etc.
There are great restaurants nearby and a truly wonderful grocery store one block away which made self catering a breeze.
I would highly recommend this hotel and will definitely stay here again.
Thanks to Caprice, Krys, Sal, Michael and others for making our stay so wonderful.

Room Tip: Rooms overlooking courtyard was quiet and had an awesome view
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 28Audrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGGeneralManager, General Manager at Gardens NYC–an Affinia hotel, responded to this review, November 23, 2013
Dear 28Audrey,

Thank you for your posting on TripAdvisor recognizing our amazing team here at the Affinia Gardens. I look forward to sharing your complimentary review with our associates and hope to welcome you back to the Affinia Gardens soon!

Regards,

Jennifer Baldwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 17, 2013

We chose this hotel as we were visiting friends nearby. It is located very near to Central Park but a long way from some of the other popular visitor attractions. Our room was spacious and the beds very comfortable with a choice of 5 different types of pillows! Despite its location it is in a fairly noisy area and as a result the hotel offer free ear plugs. The one disappointment was the kitchen area, melamine dishes and plates, and although we only cooked once during our stay the saucepan had a metal handle and I had difficulty lifting it without incurring a mild burn. The hotel was in the process of being updated but we were informed of this at check in, however no compensation of any kind was offered even though we had paid in full six months prior to our booking. The builders were on site during the day but no work commenced before breakfast time. The lobby is very good with free internet and seating in a separate room which was useful to keep in touch with family at home. The consierge was very cheerful and helpful but I have to say that once or twice some of the check in staff although helpful at all times were a little bit brusque.

Room Tip: Ask for a room overlooking the gardens it is a little quieter.
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  • Stayed November 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGGeneralManager, General Manager at Gardens NYC–an Affinia hotel, responded to this review, November 23, 2013
Dear Diane C,

Thank you for your feedback on your most recent stay at the Affinia Gardens Hotel. As the General Manager, I am pleased to hear you enjoyed your stay and will share your insights with our Executive Team to respond accordingly. We look forward to welcoming you back to the Affinia Gardens the nexxt time your travels bring you to NYC.

Regards,

Jennifer Baldwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
1 review
5 of 5 bubbles Reviewed November 17, 2013

Everyone at Affinia Gardens was extremely helpfull and nice. Made our family trip on of the best! Highly recomendable! The rooms were huge and very comfortable.
Thanks to Pedro, Caprice, Krys, Sal, Michael and Deanna!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Member456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGGeneralManager, General Manager at Gardens NYC–an Affinia hotel, responded to this review, November 23, 2013
Dear Member456,

Thank you for taking hte time to provide us with your valuable feedback on your most recent stay at the Affinia Gardens. I am so pleased to hear you enjoyed your stay with us and look forward to welcoming you back in the near future!

Regards,

Jennifer Baldwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 15, 2013

Delightful hotel in a convenient location. This was my first visit to the Affinia Gardens. I used to stay at the Affinia Dumont in mid-town and loved it, but when my daughter moved to the Upper East Side, I wanted to be closer to her. This hotel did not disappoint. My room on the 12th floor was quite spacious, immaculately clean, and incredibly quiet. I loved the down pillows and comfy bed. There was a generous amount of closet space (one closet by the entrance and the other by a vanity area near the bathroom). With the kitchenette, the room felt more like a large studio apt rather than a hotel room. The wall-to-wall windows afforded very nice views and lots of light. The entire staff was exceptionally warm, friendly, and most helpful. There's a nice lounge area off the lobby equipped with a computer & TV and also complimentary coffee (delicious) and tea. I am definitely going to revisit this charming hotel when I return to New York.

Room Tip: 12th floor facing courtyard is VERY QUIET.
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StefWLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGGeneralManager, General Manager at Gardens NYC–an Affinia hotel, responded to this review, November 23, 2013
Dear StefWLA,

As the General Manager of the Affinia Gardens I am so pleased to hear we are now your "OAsis in hte City"! Thank you for posting your feedback on TripAdvisor. Hope to see you the next time your come to visit your family!

Regards,

Jennifer Baldwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 12, 2013

This is the fourth time we have stayed at Affinia Gardens. With two small kids it is tough to beat the large rooms and the kitchenette which is perfect for small meals. The bellman/doorman adds a special touch of good service and good humor!

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGGeneralManager, General Manager at Gardens NYC–an Affinia hotel, responded to this review, November 23, 2013
Dear Steven R,

Thank you for posting your review of your experience at the Affinia Gardens on TripAdvisor. I look forward to shring your feedback with our amazing dorrman Michael!

Regards,

Jennifer Baldwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gardens NYC–an Affinia hotel

Property: Gardens NYC–an Affinia hotel
Address: 215 E 64th St, New York City, NY 10021
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in New York City
#28 Romantic Hotel in New York City
#32 Business Hotel in New York City
#78 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Gardens NYC–an Affinia hotel 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Tranquil. Thoughtful. Private. Just right for a little alone time in NYC. Discreetly located on the Upper East Side on an intimate, tree-lined street, the Gardens NYC is the picture of Manhattan gentility. It's surrounded by world-class NYC shopping and Manhattan's famed museums, adding grace and charm to its locale. But guests find it's just right for a tranquil retreat. With such great in-room service, you can simply take to your hotel suite and escape for some alone time. Our 129 suites, many larger than New York City apartments, offer generous living space, including full kitchens and large vanities with Hollywood lighting, making them ideal for stays of a day, a week or much, much longer. Hotel Services Fee is $25 plus tax per room, per night and provides you with the following amenities: · $10 daily food and drink credit to our Cupboard or Corner Store* · Daily Wine Hour during Social Sips from 5-6PM · Wireless Internet access for all of your devices · 10% off at Celebrity Chef Geoffrey Zakarian’s The National Bar & Dining Rooms · In-room gourmet coffee and tea offerings · Unlimited package handling and storage prior to and during your stay · Business services, including printing · Local and domestic long distance calls · 24/7 access to our state-of-the-art fitness centers · Access to Affinia bikes (where applicable) · Concierge services *Must be redeemed daily, credit may not be rolled over **Fee is exclusive of service gratuities ... more   less 
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Also Known As:
Affinia Gardens Hotel New York City
Affinia Gardens New York City

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