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“No better place to stay for a trip to New York”

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Crowne Plaza Times Square Manhattan
Ranked #201 of 473 Hotels in New York City
Certificate of Excellence
Reviewed September 4, 2013

You will sleep well here, despite being in of one of the busiest cities in the World. The beds are superb, airco works well - really important for a city trip in the summer. We stayed on the 44th floor with a view of Times Square, and the window on the corridor outside our room had an equally breathtaking view of the river. Great breakfast buffet - would recommend you include it in your package. The staff glide around and appear just when you need them, provide coffee and orange juice while you tuck in to the immaculately presented buffet. There is also a "grab and go" facility separate from the restaurant if you just want a quick coffee and danish.
Bar is nice for a drink, beef sliders (sort of mini beefburgers in buns, 3 per order) is a huge "snack" and can feed 2. Wines and drinks really good - wish I could remember the name of the Sonoma Valley white wine that was so delicious. Want a taxi? Just go to the under hotel parking entrance through the lobby and the nice man who organises all the incoming and outgoing luggage so well will blow his whistle and a taxi will appear in seconds for you. Management are really good, we had e-mail contact beforehand with some queries and Robert was top notch resolving everything before our arrival. His staff always spoke warmly of him too which gave a good sense of a team working well together. Thanks too to Grace, lovely lady from the breakfast check ins and Jenny the room lady who kept our room absolutely immaculate.
Broadway on the doorstep, subway minutes away so easy access across the whole city and a welcome retreat to rest your weary but happy feet after a day exploring New York.

Room Tip: 44th floor no noise from traffic, just the odd siren in the distance. Great for sleeping.
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  • Stayed: August 2013, traveled with family
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Thank femina_pulchra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded September 5, 2013

Hi femina_pulchra,
We are delighted to hear that you had a fantastic 5 star hotel stay with us. It is our objective to ensure our guests have a great stay when choosing to stay with us and it definitely appears that you had a delightful time. We are glad you had a chance to experience our many food options, at the Brassiere 1605 and the bar, the white wine that we serve in the bar is Ferrari-Carano, Fume Blanc, Sonoma County. Our staff, Roberty, Grace and Jenny are great assets to our team and their assistance clearly made a difference in your overall experience with us. Thank you for staying with us at the Crowne Plaza Manhattan Times Square location, we look forward to welcoming you back soon.
Safe Travels,
Geoffrey Mills
Managing Director

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4,985 - 4,991 of 10,108 reviews

Reviewed September 4, 2013

not so bad hotel but very good location, the staff are helpful give you advise how to go around the city in minimal expense. the room is clean but the bath tub drain was broken we call the maintenance they never come up to fix so i fixed it my self. haha anyway good stay in over all. the price its kind of high because its a holiday when we there..

  • Stayed: September 2013, traveled as a couple
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Thank junsosmena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded September 5, 2013

Hello Junsosmena,

Thank you for taking the time to write a review on your experience while staying at our hotel. We are glad you enjoyed the hotel location as it is a prime location to be in. and thank you for choosing to stay with us. I am glad you had a great stay overall. I sincerely apologize and will further inquire on the engineering department regarding the drain as this is not the level of service we expect from my team. I hope to welcome you soon in or hotel.

Best regards,
Geoffrey Mills
Managing Director

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Reviewed September 4, 2013 via mobile

So, being an uninformed southerner, I misjudged the amount of cash my mother needed to pay the cabby to get to JFK by 5$. She had her wallet stolen and was completely reliant on the money I gave to her to reach the JFK. Having no way to give her extra money and Leaving on an earlier flight and thus about to board a plane, we were in quite a pickle. The front office manager Robert Carvajal stepped in and saved the day giving my mom the 5$ she needed and prevented a major crises. Kudos to Crown Plaza's HR staff as well. Outside of all this, the hotel was a steal for Manhattan Times Square as well as for the amenities included. Super happy I chose this hotel!

  • Stayed: September 2013
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1  Thank Pierremaurice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded September 9, 2013

Pierremaurice,
Thank you so much for fabulous 5-star review! I will make sure to share your review with Robert Carvajal and the entire team. All of our staff prides themselves in providing the best customer service in the city. We will surely commend Robert for taking this upon himself to assist your mom with her bind. This is truly the level of service that we expect from our staff. We are extremely glad you stayed with us, and we can't wait to welcome you back!
Safe Travels,
Geoffrey Mills
Managing Director

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Reviewed September 3, 2013

We stayed in this Crowne Plaza for a girls trip to NYC. This hotel
has been updated since I stayed in 2003! The rooms are spacious,
clean and GREAT beds to sleep in. Well located in the heart of
Times Square, without all the foot traffic the second you walk out
the door. Also has taxi availability at the back of the hotel. Bellmen
very helpful and nice. Highly recommend!

  • Stayed: September 2013, traveled with friends
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Thank Rosie2244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded September 4, 2013

Thank you for choosing the Crowne Plaza Times Square for a girls trip to NYC. I am thrilled you were satisfied with your stay. We are glad that you rated your stay with 5 Stars. Bellmen staff works hard to ensure guests needs are met timely and efficiently. Please come back and with us again on your next girls trip to NYC. We look forward to welcoming you back.

Best Regards,

Geoffrey Mills
Managing Director

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Reviewed September 3, 2013

Hotel is right in the middle of Times Square.Good staff,very good rooms.Clean.Great Hotel for doing the Broadway thing,and the Bus tours.This Hotel is walking distance of all stores,restaurants and theaters.

Room Tip: higher rooms are quite.
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  • Stayed: August 2013, traveled with family
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Thank bobbyclobber2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded September 5, 2013

Hello Bobby,
Thank you so much for your great review. I am ecstatic to hear that our rooms size and cleanliness exceeded your expectations. We are indeed walking distance from the Broadway shows as we are in the heart of Times Square.
We look forward to your next visit with us soon.

Best regards,
Geoffrey Mills
Managing Director

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Reviewed September 3, 2013

I always remember I always remember this hotel. in addition to excellent service, convenient location, the most important being the luxurious hotel rooms at an affordable price.in this hotel I can see hundreds of people coming from various countries who traveled to times square manhattan.

  • Stayed: June 2013, traveled with friends
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Thank judexxx21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded September 4, 2013

Hi Jude,

Thank you for such candid review of our property and thank you for your time and effort you took to write this review. I really appreciate your feedback. Our guests do travel and are from all over the world. Times Square is very busy and the central location of our hotel makes us one of the busiest properties in the area as we are steps away from the Broadway shows. Please comeback and see us soon.


Best regards,
Geoffrey Mills
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

We booked this hotel for our anniversary and had a times square view on the 22nd floor. The hotel has a great lounge, and restaurant on the premises as well as its surrounded by many restaurants in a short walking distance. The bed was comfortable, and the design of the room is nice. Alvaro the room service server was very nice. Kudos to Alvaro for the great customer service!!! I even called and left a voicemail to his manager stating how his customer service was awesome and he should be a valued staff member. Would definitely stay again.

Room Tip: Times Square view is worth it in a city that never sleeps
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  • Stayed: August 2013, traveled as a couple
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Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded September 10, 2013

Viaggiatorineltempo,
Thank you for the generous 5-star review! We are glad to hear that you enjoyed your hotel stay with us. Thank you for the recommendations and for staying with us at the Crowne Plaza Times Square Manhattan hotel. We look forward to welcoming you back soon.
Safe Travels,
Geoffrey Mills
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, between 48th and 49th Street, New York City, NY 10019-7406
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#147 Luxury Hotel in New York City
Price Range: $190 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Official Description (provided by the hotel):
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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