Very professional service and check in procedure. Friendly staff helpful concierge with maps and directions. Very helpful bellboys and driveway attendants for hailing us cabs. Poor Internet connection $US 15 for 24 hours. Kept closing out. Go to McDonalds!!!! free. Four female friends shared a large double double room on 38th floor. Floors above 15 are more expensive but I believe better updated and appointed . Great corner room. Two large double beds and large bathroom. Toilet flooded once but staff attended promptly and all sorted and floors mopped and towels and shower curtain changed.
Took bathers for a swim in the pool but found a charge of $US for each use which was a pity as we were looking forward to a nice swim after a day pounding the footpaths and shops. Would be nice to have pool free use for guests.
A mention for Housemaid services lady Samia who attended our room to clean after a mix up with the notice we left on our door. The blank side does not mean clean the room please so they left it unmade, it apparently still means the same as the side that said Do not disturb. Samia came up in the evening when we arrived back and quickly and professionally did all our beds and bathroom. Left us plenty of extra towels and bottles of water to compensate. A nice lady. All in all a great location, right out the door and into the action, close walking distance to so much and cabs easy to get to other places.
- Official Description (provided by the hotel):
- Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more less
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- Also Known As:
- Crowne Plaza Times Square Manhattan Hotel New York City
- Crowne Plaza Hotel Manhattan
- Crowne Plaza New York City