We stayed at the Crowne Plaza from the 27th of October for 6 nights during a difficult time for the hotel during Superstorm Sandy and we were most impressed with the service. When the heating and hot water went off we did not complain and the service was excellent. Unfortunately, upon arriving home some of the contents of our suitcases had been stolen.They disappeared during the last day of our stay whilst we were at breakfast. Despite contacting the hotel directly and contacting the Crowne Plaza group, the hotel refused to reply. Eventually the Crowne Plaza Guest relations said that the items had ``not been located". In future I would appreciate if items would ``not be removed from my suitcase`` in the first place! An excellent hotel to stay at, but beware of leaving unattended suitcases in the hotel room.
- Official Description (provided by the hotel):
- Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more less
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- Also Known As:
- Crowne Plaza Times Square Manhattan Hotel New York City
- Crowne Plaza Hotel Manhattan
- Crowne Plaza New York City