I stayed at Grand Hyatt for three days when I was displaced from home due to Hurricane Sandy. This is a business hotel and I had no expectation that I would feel like home. As expected, I was greeted by millions of conferences participants and group tourists. But service was great. facilities met my needs, so I was happy.
The "Market" on the lobby level was very convenient - had good qualify comfort food at not so crazy price. Frankly, there are millions of other NYC hotels that rip off guests on horrible in house food.
Elevator is a problem in the morning though. There were 3 elevators running in the morning when 19 floor worth of people were trying to get down in 3 of total 10 people capacity elevators. When i called guest services, they told me a tip of hitting up elevator and eventually go down when no more people can get on to go up. very interesting.
I think the hotel has some problem with circulation of hot water as it did not run quickly in a shower in a standard room. when i moved to a deluxe king room, it was much better though.
I would advise people do not stay in standard room as the quality dramatically drops from king size room. (i've stayed in both rooms and the comparison was stark) and in the weekday morning, please budget at least 25 minutes to go down to lobby.
- Official Description (provided by the hotel):
- Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more less
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- Also Known As:
- Grand Hyatt New York City
- Hyatt New York City
- Hyatt Hotel New York City
- Hotel Hyatt New York
- Grand Hotel Hyatt New York
- New York City Grand Hyatt Hotel
- Grand Hyatt Hotel New York
- New York Hyatt
- New York City Hyatt