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“Beautiful, spacious, friendly, location!”

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The Tuscany - A St Giles Signature Hotel
Ranked #92 of 466 Hotels in New York City
Certificate of Excellence
1 review
“Beautiful, spacious, friendly, location!”
Reviewed August 30, 2014

We were just there this past week and it's a wonderful place! Our stay was paid for, but had this hotel been on my rewards list, we would have stayed. Staff was friendly, hotel clean, great location and spacious rooms. David, one of the bartenders was awesome and really enjoyed talking with him about the area!
We moved to the Hyatt at Times Square, the rooms were more expensive but not near as nice as the Tuscany! Thanks for the wonderful
stay for our first trip to NYC. We would definitely choose the Tuscany again!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,829 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (381)
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McKinney, Texas, United States
Level 6 Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 28, 2014

I was torn between a rating of 3 and 4, but for the price and given the size of my room, I had to go with the higher one. I'm not sure if all the rooms are as big as the one I had (303), but I've lived in smaller apartments. (The downside to 303? RIGHT next to the elevator, so buyer beware.)

Hotel staff was friendly and if you need meeting space (or a restaurant), the sister hotel (The Court) is only two doors down. Gerry was very helpful in coordinating the meeting room and all servers were very friendly.

My room could have been a smidge cleaner but it wasn't bad. One major flaw was no coffee in the room, presumably because there is a nice coffee shop in the lobby but some of us need to caffeinate before we interact with other humans, plus, they didn't open until 7am.

  • Stayed August 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2014

The Tuscany upgraded us to the biggest room in the hotel from the smallest. They have great customer service and are all very accomodating! The room was beautiful with a fantastic view of the Chrysler Building.

  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Kathryn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cold Lake, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2014

What a fantastic place to stay and would recommend this hotel to anyone who asks for an opinion. Convenience to Grand Central, Times Square, Empire State Bldg and many other shops and stores.
Friendly staff, clean rooms and quiet considering its NYC.

Room Tip: If you are a smoker then ask for a second floor room and its only 2 sets of stairs and presto you ar...
See more room tips
  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank SCMLegge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2014

The room was very big for NY standard I was quiet surprised. Nicely furnished, and clean.
Close to Grand Central and not to far from Time Square. No coffee in the room but ask at the reception and you will be provided with this.
I will surely return to this hotel.

  • Stayed August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Feyi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 6 Contributor
713 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed August 20, 2014 via mobile

I was placed in a very large suite at this hotel. The living room was enormous!!! I was also told by some colleagues that the regular rooms here are very large. This is unusual for this convenient midtown location. The decor is clean and contemporary. Wood-esque foors, no carpeting. Large flat screen TVs. Coffee maker and coffee complimentary. Toiletries looked pretty & a status brand but are a tad too scented for my taste. My room had a fridge with plenty of room (it is also stocked with drinks for purchase) and a microwave. There are also a host of snacks in the room for purchase. Good bedding. Terrific pillows. I had a view of the Chrysler Building...which is really cool. The staff is quite nice and friendly. Complimentary newspapers in the lobby. My room had a huge shower (which I prefer), but no tub. There was no full length mirror in my suite. This is something they should add to such a luxurious suite. Double check your phones to make sure the handsets work. They did not in this room...but the phones worked with the speaker box. I was told their phones in this hotel have a complicated system and an engineer has to fix issues like this. (Ie. Not a battery in the handset.) I would stay at this property again.

Stayed August 2014, traveled on business
Helpful?
Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charlotte, nc
Level 6 Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed August 20, 2014

Big room, especially by NYC standards. Was very clean with new furnishings. Easy walk 2blocks to Grand Central. Staff was fine. No free coffee or breakfast, but good fast free wifi. Stayed here when it was the W, still nice. Recommended. Comforter too heavy for summer. No chain lock, Shower curtain too short- some minor issues but basically a very nice room.

  • Stayed August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trip atkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tuscany - A St Giles Signature Hotel

Property: The Tuscany - A St Giles Signature Hotel
Address: 120 East 39th Street, New York City, NY 10016-0906
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Business Hotel in New York City
#64 Romantic Hotel in New York City
#72 Family Hotel in New York City
#75 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany

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