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“Summer Weekend Getaway”

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The Tuscany - A St Giles Signature Hotel
Ranked #87 of 467 Hotels in New York City
Certificate of Excellence
Middletown
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Summer Weekend Getaway”
5 of 5 bubbles Reviewed July 21, 2013

Stayed for the weekend and had a great experience at The Tuscany! Perfect location and the room was beautiful and spacious and had a fantastic view of the Chrysler building. Dennis at the front desk was friendly and accommodating and check in even included two complimentary vouchers for a glass of wine at the hotel bar, a nice way to start our evening before heading to dinner. Slept like a baby on the comfortable beds and wasn't disturbed by a single noise all night, which is saying a lot for staying in NY! Overall, we were highly impressed and will undoubtedly be back as soon as we can!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Salvatore D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, July 25, 2013
Dear Salvatore D,

What a lovely review of your recent experience at The Tuscany, thank you so much fort taking the time to share it! We are so glad that you enjoyed our spacious, modern rooms and the view of the Chrysler Building—and that you slept so well on the luxury King bed. We pride ourselves on providing warm, personal service to each and every guest of the hotel, and we are delighted that Dennis took such great care of you; I will be sure to share your kind words with him. Please do come back to visit us again soon!

Should you have the opportunity to visit NYC again, it would be our pleasure to arrange your stay personally. For the best favorable rates, simply email our Director of Reservations at christopherj@stgilesnewyork.com, call one of our accommodations specialists at 888.406.8588 or use the special promo code THANKS when booking on our website.

We look forward to welcoming you back to The Tuscany!

Warm Regards,
Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,713 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (364)
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MA
Level Contributor
7 reviews
5 hotel reviews
4 of 5 bubbles Reviewed July 20, 2013

Stayed at The Tuscany last week during a New York heat wave; air conditioner worked very well. Room was quiet; got a good night's sleep. Hotel staff was friendly and accommodating.
Good neighborhood feeling; lots of little places to try nearby. Shower was awesome. So we hade everything we needed at all times.
Will be back.

Room Tip: if you are a light sleeper ask for a room at the back.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank Trippenelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, July 25, 2013
Dear Trippenelli,

Thank you so much for braving the NYC heat wave with us at The Tuscany! We are so glad to hear that the AC kept you cool, that your our staff provided you with such great service, and that you enjoyed our spacious, modern rooms. Please do come back to visit us again soon in Murray Hill.

Should you have the opportunity to visit NYC again, it would be our pleasure to arrange your stay personally. For the best favorable rates, simply email our Director of Reservations at christopherj@stgilesnewyork.com, call one of our accommodations specialists at 888.406.8588 or use the special promo code THANKS when booking on our website.

We look forward to welcoming you back to The Tuscany!

Warm Regards,
Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 17, 2013 via mobile

Flight was delayed and room was upgraded upon arrival. Shane and Carlos were excellent and very accommodating. Rooms were very large for New York and the recent renovations were impressive. Received complimentary glass of wine voucher as I checked in. The bartender, Thai, was great and her music mix was totally awesome. The St. Giles will become my hotel whenever I am in NYC.

Stayed July 2013, traveled with friends
Helpful?
2 Thank ramu10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, July 19, 2013
Dear ramu10,

Thank you so much for sharing your recent experience at The Tuscany! We are delighted to provide an upgrade when available, even though we think you’ll find that our smallest room is still quite spacious, with the same luxury touches as our newly debuted Loft Suites. Our associates are our best asset, and the wonderful service you received from Shane, Carlos and Thai are what truly sets The Tuscany apart. Thank you for selecting us, and we hope to see you again very soon!

Should you have the opportunity to visit NYC again, it would be our pleasure to arrange your stay personally. For the best favorable rates, simply email our Director of Reservations at christopherj@stgilesnewyork.com, call one of our accommodations specialists at 888.406.8588 or use the special promo code THANKS when booking on our website.

We look forward to welcoming you back to The Tuscany!

Warm Regards,

Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

We found this gem by a simple web search. What we found was a newly renovated top flight hotel. From the moment we were greeted at the curb till checkout time we had a totally delightful stay. The rooms are quiet, clean and the bathrooms are the spacious.The staff at this hotel was top flight with special recognition to Shane at the front desk and Angie the manager who went over and above to make our time at the Tuscany unforgettable. Do yourself a favor and make the Tuscany your hotel the next time your make New York City your destination.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LenK218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, July 19, 2013
Dear LenK218,

What a wonderful review of your recent experience at The Tuscany, and thank you so much for sharing it with the TripAdvisor community! We are delighted to hear that Shane and Angie went out of their way to make your stay unforgettable. Our associates are our best assets, and I will be sure to share you kind words with them. We are honored to achieve “top flight” status, and we sincerely appreciate you recommending us to anyone traveling to NYC. We hope to see you again on your next visit!

Should you have the opportunity to visit NYC again, it would be our pleasure to arrange your stay personally. For the best favorable rates, simply email our Director of Reservations at christopherj@stgilesnewyork.com, call one of our accommodations specialists at 888.406.8588 or use the special promo code THANKS when booking on our website.

We look forward to welcoming you back to The Tuscany!

Warm Regards,

Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

I stayed at the Tuscany as a bit of a treat to myself, on the final night of a 4 day stay in NYC. What a way to end it!!!! :) I SO wish it had been longer. I got a wee bit of a deal on-line, but the rate was still a big rich for me. As it was a milestone birthday, I figured I deserved it! From the start, it was pure perfection. I was upgraded to a suite on the 2nd floor, just above the entrance. The room was HUGE, with the most amazing bathroom I've ever seen in a New York hotel. The furnishings, the bed, the linens, the towels, the toiletries ... all top-notch. Couldn't have been happier. Even the little sofa seat under the window .... just gorgeous. I was thoroughly impressed with the service as well. Good recommendations for a seafood restaurant not far away, as well as some comedy later in the evening. Totally enjoyed every minute of it.

Room Tip: If you can afford it, get the suite! It'll be worth every penny.
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, July 19, 2013
Dear Lisa B,

What an honor it was for us to host you on your recent milestone birthday—we hope it was the best yet! We are do delighted that you enjoyed your visit with us, and especially our all-new rooms and bathrooms. We strive to provide top-notch experiences for our guests, and it is always a pleasure to hear when we are succeeding. I will be sharing your kind words with our staff as well—they are our best asset, and they know our Murray Hill neighborhood inside and out. We want every guest to enjoy every minute of their experience with us, and we are so happy to hear that you did.

Should you have the opportunity to visit NYC again, it would be our pleasure to arrange your stay personally. For the best favorable rates, simply email our Director of Reservations at christopherj@stgilesnewyork.com, call one of our accommodations specialists at 888.406.8588 or use the special promo code THANKS when booking on our website.

We hope to make your second visit to The Tuscany even better than the first!

Warm Regards,

Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Pennsylvania
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

We found this hotel a couple of years ago and loved it, and that was BEFORE the renovations...Since then, we have returned twice and it has become our place to stay in the city..LARGE spacious, quiet, comfortable rooms, and the beds make sleeping effortless...Plus its location between Lexington and Park Ave on 39th St, make it convenient to Grand Central, and maybe a 10 to 15 minute walk to the Theater District..The staff is very friendly and accommodating...We've slept around in the city, but no more...

Room Tip: We have faced the street and it is quiet...there is a view of the Chrysler Building on the street si...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank terpsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, July 12, 2013
Dear terpsmom,

What a pleasure it was to read your review of The Tuscany! We sincerely appreciate your loyalty, both before and after our recent renovation. And thank you for your patience—though it took a bit longer than expected, we think that the little bit of extra time was well worth the wait! Should you have any questions, or if I can be of assistance in any way before, during, or after one of your visits, please do not hesitate to reach out to me. You can reach me directly at chriss@stgilesnewyork.com or by calling 212.592.8877.

Thank you again, our wonderful staff and I look forward to seeing you next time at The Tuscany!

Warm Regards,

Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 10, 2013

Using Quikbook.com, I had reserved a room in the nearby St. Giles Court Hotel, which had been overbooked. The St. Giles reception agent directed me to the Tuscany--and I received an upgraded room. The Tuscany is newly renovated; the staff was incredibly nice and helpful. The lobby breakfast bar was terrific--and the room was truly extraordinary. I frequently visit NY, and will try to stay in the Tuscany as often as possible.

Room Tip: I think that all of the rooms must be great!
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 955Griffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, July 12, 2013
Dear 955Griffin,

Thank you for sharing you recent experience at The Tuscany! We are so glad to hear that you found your room to be extraordinary—from the design, to the modern amenities, to our all-tile bathrooms we thought very carefully about the needs and desires of our guests. It is truly a pleasure to know when we are succeeding. And how wonderful that you enjoyed breakfast at Audrey Café; after some initial kinks earlier this year, breakfast is humming and we’re hearing so many good things from guests. Please do come back to visit us again soon!

Should you have the opportunity to visit NYC again, it would be our pleasure to arrange your stay personally. You may email our Director of Reservations, Christopher Jevas, at christopherj@stgilesnewyork.com; speak with an Accommodations Specialist anytime by calling 888.406.8588; or log on to our website and use the promo code THANKS for extra special savings.

We look forward to welcoming you back to The Tuscany!

Warm Regards,

Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Tuscany - A St Giles Signature Hotel

Property: The Tuscany - A St Giles Signature Hotel
Address: 120 East 39th Street, New York City, NY 10016-0906
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Business Hotel in New York City
#64 Romantic Hotel in New York City
#69 Luxury Hotel in New York City
#73 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany

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