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“Oh my God! Bed bug infestation in all rooms!”
Review of Hotel Carter

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Hotel Carter
Ranked #414 of 467 Hotels in New York City
Copenhagen
1 review
common_n_hotel_reviews_1bd8 36 helpful votes
“Oh my God! Bed bug infestation in all rooms!”
Reviewed January 7, 2009

Do NOT go here. A kind warning. Im not going to go into more detail, but we had bed bugs crawling all over us within the first hour of our afternoon nap.

The bed bugs infested my luggage, and now, two weeks later, I have a bed bug infestation in my own flat back home!

An Austrian couple had been moved to their third room, and the guy had bites in his whole face. Management's answer to the problem: "Thats what you get for living so cheaply just next to times square" and "There is nothing we can do about it". We checked out the same day we checked in. The Chinese woman managing was rude and did not seem to care ONE bit about the problem, all she wanted was to make money.

  • Liked — The very old clerk who said he was sorry that the hotel was filthy
  • Disliked — Every single other thing. Bed bugs all over!
  • Stayed December 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
36 Thank andreas_denmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 4, 2009

The Absolute worst hotel in my history of hotel stays. I have stayed in many hotels, mainly Westins, Marriots, Sheratons, Hiltons, many like those. But this one takes the cake. The place advertised cheap, renovated rooms, private baths and so on. But they forget to mention they are filthy and grotesque!!! The place itself is located right next door to a gentlemens club where strippers hang around outside all day. As soon as you enter, you see neon lights and cheap old, chairs. The men at the door who greet you are the only good thing about it. The woman at the front desk was rude and inconsiderate. She first told us we couldn't go up to our rooms yet because it was about an hour before check in. So we demanded and got our key. We should have just turned back when she said it was too early. But they don't give refunds, AT ALL. So we get on the elevator, poor excuse for one anyway, when we get off, it looks like one of those bad films shot in the worst neighborhoods of NY. The hallways are barely big enough for two people to walk close to each other, the paint is chipped or gone, the floors are horrible, the lighting is scary and the door was aweful. Looked as if I could break it down without much effort. So we get into the room and we all drop our mouths. YUCK! Two double beds so close to each other there is practically no room to walk in between. Carpet that hasn't been cleaned in over 7 years, Curtains which looks like I bought it from a man standing OUTSIDE of the dollar store and the bed and "comforter" are so old your completely grosed out. The sheets looked as if they were washed recently, but the rest of the place was so disgusting, that you didnt even want to take off your shoes, let alone sleep on the bed. And the bathroom!!! WOW, the bathtub is one of those that were painted so all the paint was off or chipped and the toilet was the same. Someone had actually used the bathroom (Number 2) right before we got there. GROSS! We stayed the night since we pretty much didnt have a choice. After a long day of shopping and eating, we kind of didnt care anymore since we were stuck and it was only for one night. But then at night, UGH! There was this loud noise that sounded, at first like someone screaming, then later we figured out that it wasn't, but we still don't know that it definitely wasnt. I offered to pay for a stay at the Sheraton, but we decided to stick it out. The next day, we all had to use flip flops to shower with, and threw them away after, no one wanted to touch those things, let alone bring them back home. And when we checked out, it was the same RUDE woman. And they wouldnt even let us hold our bags there until actual checkout time since we got up early to shop some more. OVERALL WORST HOTEL EVVVVVEEEERRRR!!! DONT, I REPEAT DON'T EVER STAY HERE. IT'S NOT WORTH ANY AMOUNT OF MONEY. PAY THAT EXTRA AMOUNT AND STAY SOMEWHERE, ANYWHERE, ELSE!!! PLEASE!!!! I WISH WE TOOK PICTURES BECAUSE THE PICTURES THEY HAVE OF THIS HOTEL MUST HAVE BEEN WHEN IT OPENED. SO DECEIVING!!!

  • Liked — The fact that we got out of there alive and w/o rat bites and any sort of disease!!!!!
  • Disliked — Everything everything everything!!!!!!
  • Stayed July 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
23 Thank cvbabygurl617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New York City hotels

Conshohocken, PA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 4, 2009

The place hasn't been renovated probably sice the 50's they just slap new paint on things now and then. Someone had PAINTED the porcellain tub with PAINT and the paint was peeling off in curls where the water from the showerhead hit it. we had 2 double beds. Mine was incredibly worn out and had a huge depression in it. I tossed and turned all night and woke up every hour thinking it was the lousy condition of the mattress. The bites didn't start to show up until late morning the next day. I had huge welts all over me under my arms across my chest, up my back in a line along the inside of my thigh with about 20 bites int hat line. The bites itch and burn and swell and stay with you for about 2-3 weeks. My daughter had them on her arms and back. We should have been clued in as we were checking in some German students were at the front desk complaining that mice had gotten inside their luggage and eaten food that was in the bags. The woman who was supposedly the manager was extreemly ignorant and lacked the ability to comprehend or speak English.

  • Liked — TV was good
  • Disliked — Bed Bugs and mice
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
22 Thank Paisleyocean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon, MA
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 3, 2009

I am very frugual and I read all the bad reviews, so I have no one to blame but myself. I thought to myself that even if it's really bad it's just a roof over my head and I'll be in the city all day. It's just to sleep at night.
I have to say this is by far the worst hotel I have ever stayed in. It should be shut down by the board of health. I was spared but my friend got a rash even though we brought our own sleeping bags. The bathroom made me want to vomit. And I am by no means a clean freak - far from it. But when you see the tiles blackened with mold it's pretty disgusting. On a good note: We didn't see any cockroaches:-)
I will never stay there again. Not even if they offered me a free room.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed November 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
21 Thank Travellera781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 2, 2009

It was the Obama and The McCann Election
We arrived at the hotel, not looking for perfection..
Floor 21 room, long dark corridor, room at the end...
no place to stay alone, always bring a friend..

We were tired, we had had a long flight,
on checking in, our senses were not aware of our plight,
five minutes in the room, we began to sense the gloom,
the hotel was a hellhole,
cockroaches, mice, rats, bedbugs that could eat your soul,
drug barons and women of the night, it was a scary movie,full of fright, we spent some dollars to stay in the hotel full of horrors..

The hotel should be called "at your own peril"
where you can meet a girl or a rat named sheryl
if you want to tell a story for years to come
stay in this hotel of hundrum

we stayed five nights that says a lot
we shared a room with a rat and we tolerated the grot
only because we did not want to waste precious time
we were in NY a city sublime...

but we now have learnt you must read the reviews
to avoid the hotel carter and avoid the blues
for the ones who say its ok... it really is not
if you want to enjoy New York... this is Not the Place to Plot!

  • Liked — The front door taking you away from the building
  • Disliked — the rat that shared our room and the filth
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
34 Thank HappySueUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 29, 2008

I stay there for 6 nights-December 08. The worst hotel i have ever been...The last night i, i get bitten from bedbugs bites! (Some of my lucky friends change hotel - of cource with not refund!). I get to a hospital the day i return to my country and stay there for 10 days...

If American government can not do something...SOMEONE SHOULD!!! PLS BURN IT !!

Stayed December 2008
Helpful?
12 Thank SMETA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2008

ok
its NOT pretty!!

it is located at TIMES SQUARE
1/2 blk from the subway...1/2 blk from the bus station...

best location for the $$$ EVER!

ok its not pretty - of perfectly clean or or or...
you can go on and on - the Four Seanons is on the corner stay there for $400.00/night
the Carter is $110.00/night

if your on a budget and a NORMAL DOWN TO EARTH person - you wont have any problems.
the staff truly want this to be a GOOD HOTEL!

  • Liked — location location location
  • Disliked — ?
  • Stayed August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Carter

Property: Hotel Carter
Address: 250 W 43rd St, New York City, NY 10036-3970
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Airport Transportation
Hotel Style:
Ranked #414 of 467 Hotels in New York City
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Carter 1*
Number of rooms: 700
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Also Known As:
Carter Hotel Nyc
Hotel Carter New York City

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