Just got back from a 4 night stay in a Superior Suite at the Carlyle. I'm 60 and have stayed at fine hotels all over Europe and in major US cities. This is the worst hotel experience I've ever had. Off the entrance hallway to our suite was a kitchenette with Formica counter tops and appliances that had seen better days many years ago. The rug in the living area was stained and frayed at the edges. There was a jagged tear in the curtains that looked like it had been repaired by a child. The bathroom was completely walled in mirrors to disguise how incredibly tiny it was. I really doubt that 2 adults could have stood in the bathroom at the same time. After arrival, I called housekeeping to ask for a bucket of ice, since there are no ice machines on the floor, and finally, an hour later, on the third phone call, I just told them to forget it. Breakfast each morning in the restaurant was included in our room package and was about the quality one would expect at a Denny's. We asked to see another room and were shown a Deluxe Suite which was actually in worse physical shape than our first suite, so we just let it go. The Carlyle may have been the epitome of Art Deco splendor when it was built in 1931. In 2011, it's merely faded, tired looking, and cramped. If you really want to stay in a wonderful hotel, go stay in the Ritz Carlton in San Francisco. It, like the Carlyle, is housed in an older, historic building, but the difference in quality between the two hotels is like night and day. If you're in New York, anything would have to be better than the Carlyle.
- Official Description (provided by the hotel):
- Surround yourself with the elegance of the Upper East Side - from the vibrant culture and elite shopping to the oasis of understated luxury - The Carlyle has become a "home away from home" for sophisticated travelers. Offering a first-class combination of discretion and grace - the 193 rooms and suites feature elegant views of Central Park and Manhattan's skyline. Gracious and romantic formal dining awaits guests in The Carlyle Restaurant while legendary entertainers create the quintessential New York cabaret experience in the famed Café Carlyle.Step outside the elegant marble lobby and into a new level of sophistication. The Carlyle, A Rosewood Hotel is surrounded by galleries and designer boutiques on New York's posh Madison Avenue. Blocks from the Metropolitan Museum of Art, the Guggenheim, the Whitney and the Frick, the hotel is within easy reach of what is commonly referred to as "Museum Mile." ... more less
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- Also Known As:
- Carlyle a Rosewood Hotel
- The Carlyle a Rosewood Hotel