Our whole experience at this hotel was a disaster. We checked in after a long flight and wanted to get changed. Unfortunately our room was not ready. We never got to rest/freshen up. We had to leave and come back in an hour. When we returned we finally got to see our rooms. There was nothing special about the rooms. It was tiny. It only consisted of a bed, tv (although it was a nice flat screen, half the time the channels wouldn't change/hear them), and a bathroom. The beds were pretty comfy though. The desk/concierge wasn't too friendly. Every time we asked for help/info it always seemed like a hassel. I never felt comfortable. We got an ajoining room with an outer door. That way we could keep our doors open and close the outer door. Well... the outer door locks and there is no way to open it! We realized it and asked the maid to please ask the desk to open the door. We returned about 4 hours later to find a locked door. So we went down to ask the desk and they said they would send the engineer up to open it. Why don't they just have a key??? GOSH. Well we waited... and then waited some more for the engineer. It took about an hour until we could finnaly get into our room. Anways. Overall this hotel was a nightmare. It was clean and pretty but it had too many errors. There are tons of other hotels in NYC so go try them instead of The Iroquois.
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- Also Known As:
- The Iroquois Hotel New York City
- Iroquois Hotel New York City
- Iroquois New York City