In decades of travel I have rarely found such warm, welcoming, accommodating service! From a personal greeting at the check-in desk (especially appreciated after a delayed flight, late arrival, and driver who had dropped me at the wrong hotel!), to a bellman (Arial) who remembered my name, to the desk clerk (Iva) who let me stay a few minutes over after an important business meeting, to the concierge (Nick) who arranged my return trip to Laguardia, to Arial's farewell at the departing limo, all of the service was personal and with a smile. When I called two weeks later to ask for a receipt copy, they remembered the details of my work in NY and faxed the receipt within minutes.
The room and bath were completely refurbished, comfortable, and quiet, though a tad small if you had two people staying. My room service breakfast came just on time, based on my requiest the previous evening. It was more than ample, with a huge bowl of ceral, fresh fruit, and giant bagle. The Iroquois' location is superb, just a few blocks from MOMA and all of the delights of 5th Avenue. My business meeting was near the East River, about a mile and a half away, and an easy cab ride. Do allow extra time, however, if you are in that part of town when the UN General Assembly is in session, as it was when I visited. Gridlock does occur!
After my business meeting, I had an entire afternoon to roam the city. When I returned, I settled in the hotel's cozy library to check my flight on the computers and print out my boarding pass. I then settled down to read the paper until my airport limo arrived.
My only complaint was that the room AC could not be controlled by the guest, but the bellman came up and closed the vents so that cold air would not circulate all night.
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- Also Known As:
- The Iroquois Hotel New York City
- Iroquois Hotel New York City
- Iroquois New York City