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“Simply one of the best hotels in New York”

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The Iroquois New York
Ranked #41 of 467 Hotels in New York City
Certificate of Excellence
London, UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Simply one of the best hotels in New York”
5 of 5 bubbles Reviewed October 22, 2009

My wife and I stayed at the Iroquois for our wedding anniversary recently and it is simply one of the best hotels we have stayed at. The hotel has an excellent location on 44th Street, between 5th & 6th Avenues and is convenient for all the major sights in the city. We had a deleux room fronting 44th which had all the mod-cons you would come to expect and was larger than we expected, having read that most hotel rooms in the city are on the small side (circa 200 sqft). The service was frindly, courteous and excellent throughout our stay. The conceige were both knowledgable and helpfully, helping us to secure bookings at 2 top restaurants. We didn't use the fitness centre or sauna, but both looked good. However, when it comes to finding a good restaurant, look no further than the Triomphe, which is part of the hotel. We dined here on our last night, opting for the 6 course tasting menu which was great value for money, and is without doubt, the best restauant we have ever eat in - and I say that having eaten in some top class restaurants. If you are looking for a modern, trendy hotel with swimming pool etc, then the Iroquois is not for you. But , if like us, you were looking for a boutique style elegant hotel with all the amenities you could want, then The Iroquois NY is the one for you. We will definately stay there again next time we visit New York.

  • Stayed October 2009, traveled as a couple
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Helpful?
2 Thank Littlepeople31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Caroline Lakin, Front Desk Manager at The Iroquois New York, responded to this review, October 25, 2009
I am delighted to hear you enjoyed your recent stay with us! The intimate settings at the Iroquois and our restaurant Triomphe make them wonderful places for anniversaries, and we were happy to help you celebrate.

Congratulations again and we hope to welcome you back next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,493 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Perth, Australia
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed October 21, 2009

Have just returned from a weeks stay (previously stayed last year) everything was as we remembered, all the staff are friendly and helpful, rooms are comfortable and are large enough, contrary to what others say, they are well appointed , the bathroom was large, clean and lots of fluffy towels and Molton Brown showers gels etc. The hotel is in a perfect location and whilst I agree the views are not excellent we did not go to sit and look out of the windows all day, if that is what you want pay double and have a room in a hotel overlooking Central Park. Go to this hotel if you want to have the personal touch and actually feel welcomed.

  • Stayed October 2009, traveled as a couple
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Helpful?
1 Thank NottinghamCoolmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed October 13, 2009

travel to NYC quite a bit, usually stay ay The Alex. Decided to try the Iroquois b/c I had a corporate rate. the location is very good and the trip advisor reviews were generally good. I was told at time of booking the corporate rate was Run of House and that "we would receive the best room available". this translated into what must have been the worst room in the hotel (room 307). It was TINY (about 2 feet larger around than the bed) and at the back, the windows faced right into the fire escape, with the next building very close. It was really horrible. We phoned to the front desk and they said they would move us, we moved to a much nicer room (rm. 1100), still fairly small, but it had a bay window and a beautiful view of the Chrystler building. So if they told me on the phone I was entitled to the best room available, why did they give me the worst room?

They make a big deal of their turn-down service with chocolates. We got this the first night. Teh second night it wasnt done. Immediately we checked to see if our "do not disturb" sign was on - it wasn't. It had been in the afternoon, but we tuned it off about 5:30 or 6pm. So either they just didnt do it or they tried to turn down our room before 6pm.

I was very surprised the room had no coffee/tea making facilities. I drink tea and my partner drinks coffee. They had a coffee urn in the lobby in the mornings, no tea at any time, so we had to visit the coffee shop down the street.

The last morning we had breakfast in the hotel. We chose the self-serve buffet choice. They added a compulsory 18% tip to the bill and still added a line to the bill for us to add a tip. 18% tip for self-serve and they were looking for more? I found that a bit offensive.

As we left the bellhop asked how we were getting to the airport, we told him we were taking the skytrain to Newark. He tried to talk us out of it and to let him call us a car service, giving us all sorts of incorrect reasons not to take the skytrain (including that it took over an hour, that we would be hampered by subway repairs, etc - actually it is the fastest, lest expensive way to Newark and dosent have anything to do with the subway.) We were left with the opinion he either didnt know what he was talking about or got a healthy kick-back for referrals.

Next time I am in NYC I will definately head back to the Alex, its a wonderful little boutique hotel with big beautiful rooms and full kitchens!

  • Stayed October 2009, traveled on business
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Helpful?
Thank travelladdictt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 13, 2009

The Iroquois is elegant, beautifully-appointed and friendly. The rooms, while "small" anywhere outside Manhattan, were quite comfortable and of the size typical of mid-town hotels, and the beds were heavenly. You won't find a quieter hotel room in mid-town. No sound room-to-room, and no outside sounds. The desk clerks and concierge were like having your own personal staff -- never too busy; always cheerful and helpful. The location -- 44th at 6th Ave., next to the Algonquin, is a 5-minute walk to Times Sq. and the theaters, as well as Rockefeller Center and Grand Central Terminal. The Empire State Bldg is just 10 blocks -- about 15 minutes' walk -- from the hotel, and there are a number of good, less-expensive restaurants within 5-minutes from 44th to 46th between 6th and 7th. Hailing a taxi on 44th or 6th Ave. was a breeze. We had a thoroughly enjoyable experience with our 10-yr.-old grandaughter at The Iroquois.

  • Stayed October 2009, traveled with family
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Helpful?
2 Thank GandG079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 11, 2009

We just returned from a four night stay at the Iroquois in NYC. We booked an executive king room and we were pleased overall with the hotel. The front desk reception staff were always extremely friendly. It was a little strange to have a bellman help bring up our two small bags (which we repeatedly said we could do ourselves) and then show us the room. For being an executive king room, it was extremely small. It worked out fine for just two of us, but I would never think of staying here with our children. The bathroom was nice and spacious, however there was cheap plastic film covering the bathroom windows. Turndown service was nice with chocolates and a weather card left on our bed each evening. The beds were EXTREMELY comfortable..probably the most comfy bed we had ever slept on. My only other complaint was the iron. It was a cheap iron that gave out practically no heat whatsoever and it took forever to iron our clothes in the morning. The location is excellent...we usually stay on this street (in the Sofitel previously) as we love the proximity to Times Square, 5th Ave., Grand Central Station, and the Theater District. We also enjoy the Red Flame Diner which is just a few steps away from the hotel...a great, quick breakfast for a very reasonable price. We will be back!

  • Stayed October 2009, traveled as a couple
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Helpful?
1 Thank Abcsoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 9, 2009

We stayed at the Iroquois in March of 2009. It was the perfect location for us, being close to Times Square but tucked away from the crowd. Our little window "view" was of the brick back side and the next building behind it but it was very quiet. The staff was accommodating and kind. Though we never did have "bathrobes and slippers" as was advertised. However, it was hardly necessary since we were out and about most of the day, not lounging around the room.

The complimentary computer with internet (down in the library) came in handy for checking email and booking some last minute tickets for the Statue.

The furnishings were very nice - love those sheets - and my bedtime chocolate left with the turn-down bed service. The room was small but the bathroom was good sized and nicely appointed. In the standard room that we had there is only the bed for a sitting area with the exception of a desk chair. But since we spent very little time in the room and had done a lot of walking, the bed was a welcome lounge chair! Flat screen tv was nice, NYTimes in the morning at your door...the little fridge would have been nicer had there been room to store a few of our own things vs. just the drinks you had to pay (a lot) for. We drank the "free" sparkling water left for us and bought drinks and snacks down at the local drugstore in Times Square to bring back to the hotel.

My only disappointment was the cost of the breakfast for what I got. My husband fared better with his choice (the French Toast I think - but still a small amount for what you paid for). If you are going to eat at their restaurant for breakfast, the food is good, but go for the "breakfast bar". Don't go for the crepes. Far too drenched in syrup and nothing else with it - I think the berries had been frozen - I was not impressed. Not much to go on for the day. The coffee was good. A great little diner just down the street (on the way to Times Square) was very "New York" and had great All American food at a very reasonable price. Sorry I can't remember the name of it. One thing is for sure, there is plenty of food in NY - sure glad I was able to walk all over the city to burn off the calories!

Overall, we enjoyed our stay at this fine hotel. We probably would not have been able to afford staying there without the good rate we had through our Entertainment Book. It was a bit of luxury that we do not often get to treat ourselves to.

  • Stayed March 2009, traveled as a couple
    • Value
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Helpful?
1 Thank DebnKurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acton MA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 8, 2009

My 3rd trip to the Iroquois - and it's always a pleasure. The lobby was recently redone and is sophisticated without being pretentious. The room was a good size and nicely appointed. And the staff couldn't do enough to please us. All in all, recommended - particularly for those who appreciate a small European type hotel and ambiance.

  • Stayed August 2009, traveled with friends
    • Value
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Helpful?
2 Thank CityGirl1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Iroquois New York

Property: The Iroquois New York
Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#34 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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