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“Clasic hospitality excellence”

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The Iroquois New York
Ranked #40 of 468 Hotels in New York City
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
4 reviews
“Clasic hospitality excellence”
Reviewed April 26, 2014

I stayed in the hotel with my son 4 days. The service was impeccable. Starting at the reception desk, to the helping desk and the daily maintenance of the rooms. The hotel is very clean, cosy and decorated in classic elegance. Our room was specious, at least in NYC boutique hotels standards and the bathroom was very comfortable.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Remy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, April 29, 2014
Dear Remy M,

Thank you for staying at the Iroquois New York and for the feedback on your recent stay. We are so happy that our service matched with our facility provided you with everything you needed in NYC to make your stay the best it could be. Thank you again and we hope to see you again soon!

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (379)
Date | Rating
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English first
Edinburgh, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 25, 2014

The staff make this hotel exceptional ... yes the hotel location is fantastic and yes the rooms are very clean and comfortable and yes the product has quality stamped all over it ... however the staff are the stars, they are so HELPFUL and SO FRIENDLY and always go that extra mile to make your stay enjoyable and memorable. Thanks to all the team at the Iroquois, you are all amazing, but special thanks go to Vanessa on Concierge for her spot-on recommendations and helpful and enthusiastic nature ... what a pleasure she was to deal with. When we return to NYC we wouldn't dream of staying anywhere else but here, this hotel is a perfect balance of a quality product coupled with respectful and friendly service! Thank you, you made our week in New York so comfortable :)

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelleybabes100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, April 29, 2014
Dear Shelleybabes100,

Thank yo for calling us your home away from home in NYC, that is just about the best compliment any hotel could receive! We are honored that you feel that he staff make our hotel so exceptional and that the rooms suited all of your needs. Vanessa is definitely an asset o the Iroquois team and we are lucky to have such a knowledgeable and dedicated individual. We hope to see you again soon and to have the opportunity to make your next stay even better would be our pleasure.

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 25, 2014

We stayed here for 5 nights. The hotel is in a fantastic location, about 5 minutes walk from Times Square. Our rooms were quiet and just the perfect place to relax after wandering about all day (beds were very comfy!) Free coffee is served downstairs every morning - and warm apple cider later on. Everyone at the Iroquois was friendly and always available for advice on where to eat, or the best way to get Broadway tickets. I would thoroughly recommend this hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank fifer66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, April 29, 2014
Dear fifer66,

I am thrilled to hear that you enjoyed your five night stay with us! We sincerely appreciate your recommendation as there are an endless amount of choices when it come to NYC hotels. The Iroquois staff is truly one of our greatest assets and I am pleased to hear that hey were able to help you throughout your stay. Thank you again and we hope to see you again soon!

Best Regards,

John Waechter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
1 review
Reviewed April 25, 2014

The Iroquois is a (relatively) small, upscale luxury hotel, so be prepared to pay up. It was first class all the way. The restaurant was excellent. The staff were friendly and attentive. The concierge was most helpful. Top notch (and pricey).

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank michaelbC7812YO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, April 29, 2014
Dear Michael B,

Thank you for staying at the Iroquois New York! We appreciate your feedback and are so pleased that you enjoyed everything from our restaurant Triumph to our staff and the concierge services. We look forward to your next stay and encourage you to sign up for our Gold Guest Program offering exclusive rates, amenities and upgrades all while earning points to use for future stays! We look forward to seeing you again and if you need any assistance arranging your next NYC adventure please don't hesitate to contact us.

Best Regards,

John Waechter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 25, 2014

This beautiful hotel, is wonderfully located: Broadway, Times Square, Central Park, the Rockefeller Center, were all in walking distance. Still our rooms were wonderfully quiet and we slept like babies. The staff was very helpful and helped us with reservations in restaurants, directions, etc.. We had a delicious breakfast, chosen from a cosmopolitan menu including fritatas, belgian waffles, etc.. lovely experience! We will definitely come back.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank andreanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, April 29, 2014
Dear andreanne,

Thank you for choosing to stay at the Iroquois New York and for the feedback time and again! We sincerely hope that all of our guests are experiencing the things that you are experiencing and every time that they visit no less. If there is anything we can do to make your next stay even better please do not hesitate to contact us. We truly appreciate your loyalty and can't wait to see you again.

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, Massachusetts
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 25, 2014

Our first stay will not be our last.
Minutes from the theaters....perfect location.
Their Triomphe Restaurant...even better than the River café....except for the view of course.
The friendliest hotel we have ever stayed at. Perfection.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank itsmemick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, April 29, 2014
Dear itsmemick,

There is no better review to read than one that says you'll be back again! We are truly appreciative that you enjoyed your stay with us and we can't wait to make your next stay even better than your first. If you need any assistance arranging your next NYC trip please don't hesitate to contact us!

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester Township, New Jersey
Level Contributor
88 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 23, 2014

I've stayed at this hotel but always let the ex do the reviews. I've never had a bad night's sleep in this hotel. Never. The beds are always comfortable, and this stay was no exception. The is always professional, the bar has single malt scotch, its within walking distance to the theaters I want to attend. And as an added bonus with this trip, it was handy to the garment district so I was able to do some shopping and planning as well as relax.

If you are a very light sleeper, request a room that does not overlook the street, but the noise is not as loud as visitors would expect. Have breakfast in Triomphe and before dinner cocktails at the bar. Or grab a paper and people-watch in the lobby...its all up to you. The hotel gives you the perfect backdrop for your stay.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoverOfSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, April 29, 2014
Dear LoverOfSeattle,

Thank you for returning to the Iroquois New York time and time again. I am happy to hear that we are always able to offer you with a comfortable nights sleep and that the location suits your needs. We truly appreciate your feedback and seeing that you know our property from our restaurant Triomphe to the Library and to our specialty cocktail lounge makes your input that much more important. Thank you again and we look forward to your next visit.

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Iroquois New York

Property: The Iroquois New York
Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#36 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
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Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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