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“Great service, hotel may need a little updating”

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The Iroquois New York
Ranked #41 of 469 Hotels in New York City
Certificate of Excellence
Reviewed March 2, 2014

The hotel was by and large fine and got a great rate through Orbitz for under $140 for three days in February... The room wasn't the largest (almost no space besides the bed for working at the desk) but couldn't complain about size for the rate. Everyone at the hotel was friendly as well and kindly gave me a street facing room rather than a wall which is what I'd requested.

There was a couple of niggles though, where I believe that a hotel which has the latest automated charging minibar could certain do with tea / coffee making facilities as well. The safe didn't work (although I didn't complain about this as I didn't need it), no slippers and finally not the greatest shower pressure...

I do believe that it's these details which could set things apart at a four star establishment like this especially compared to all its neighbours, which I've stayed in as well (Royalton, Sofitel...).

But given the rate that I got, no complaints for this time... I would think twice however should it be what it usually is for New York which is double or even triple for a room like this.

  • Stayed: February 2014, traveled on business
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Thank Quiet_Traveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded March 5, 2014

Dear Quiet_Traveller1,

Thank you for choosing to stay with us and for providing feedback from your recent stay with us. I am pleased to know that the staff was friendly and were able to accommodate your requests during your time with us. Even though we do have extensive plans for the Iroquois New York I would like to talk to you in regards to the issues you faced while you were here so that I may have our engineering team address them as soon as possible. We do offer slippers upon request and complimentary coffee every morning and hot apple cider in the afternoon/evening in the lobby and I hope you were able to enjoy it during your stay. I look forward to hearing from you and can be reached at (212) 840-3080.

Best Regards,

John Waechter

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2,189 - 2,195 of 3,804 reviews

Reviewed March 2, 2014

We enjoyed our stay from start to finish (alas only one night). Staff was very friendly, helpful and professional. Our room was small but was a good value for such a great hotel. Parking directly across street is affordable by NY standards.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with this hotel
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded March 5, 2014

Dear David S,

Thank you for taking the time to provide your feedback on your recent stay and for choosing the Iroquois New York. We are happy to hear your comments about the staff and that our relationship with the Hippodrome Parking garage met your expectations. We look forward to seeing you again soon.

Best Regards,

John Waechter

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Reviewed March 2, 2014

Everything was great about our stay. Great location just minutes from Times Square but away from the hustle and bustle. Everyone was very friendly, I loved the coffee and apple cider in the lobby and the library to relax in. I was worried we'd be woken up all night by the elevator right outside our room but never heard a sound. Great experience, would stay again.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank A F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded March 5, 2014

Dear A F,

Thank you for choosing to stay at the Iroquois New York! It's wonderful to hear that "everything" was great about your stay! We are thrilled that you had such a great time and look forward to your next visit. We will be sure to keep the coffee and apple cider warm and ready for you.

Best Regards,

John Waechter

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Reviewed March 2, 2014

My wife and I had a great albeit short stay here in November 2013. The lobby is really quite neatand well appointed. The neighbourhood is great and the restaurants nearby are excellent. The Red Flame is a great diner and where we went for breakfast. The Kellari had great greck food for a reasonable price and it was just a few doors down the street as well. Our room at te Iroquiss was spacious. They had a small bottle of red wine out to welcome us. The bathroom was sparkling clean and well appointed. I was very impressed by the gym. It was larger than I expected and had up to date equipment. The staff were friendly and helpful. The hotel is convenient to many landmarks (e.g. the NY Public Library) and the subway.

  • Stayed: November 2013, traveled as a couple
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2  Thank JamesII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded March 5, 2014

Dear JamesII,

Thank you for taking the time to review our property and for choosing to stay with us at the Iroquois New York! We are happy to hear you enjoyed your accommodations and our fitness facility as well. We look forward to your next stay with us and hope to see you soon!

Best Regards,


John Waechter

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Reviewed March 1, 2014

Excellent reasonably priced mid town hotel in the busy 44th St area. Rooms are of a decent size and the amenities are very good. The hotel staff are very friendly and helpful. We didn't try the cocktail bar, but the free coffee/cider in the lobby is a nice touch too.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with this hotel
2  Thank HarryC4S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded March 5, 2014

Dear HarryC4S,

Thank you for taking the time to provide feedback on your recent stay with us. We appreciate you choosing us as your New York City home and look forward to seeing you again soon. If you need any assistance arranging your next NYC endeavor please do not hesitate to contact us.

Best Regards,

John Waechter

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Reviewed February 26, 2014

The staff strives to please. The property is a vintage NYC boutique hotel and very well kept. We really enjoyed every aspect of it. If you are looking for a much more interesting experience than your typical chain hotel machine then this is the place. It "feels" NYC. We're staying here whenever we come to Manhattan in the future.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Glenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded March 5, 2014

Dear Glenn D,

We want to thank you for choosing to stay with us here at the Iroquois New York! We are extremely appreciative of your humbling review and so pleased you had a "classic NYC experience". We look forward to your future trips to NYC and please do not hesitate to contact us if you need any assistance in arranging them.

Best Regards,

John Waechter

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Reviewed February 26, 2014

Loved our stay at the Iroquois! While everyone was helpful the valet a busy Saturday night went above and beyond to get us a taxi. The larger hotel next door was getting all the taxis so he ran to the cross street to get one for us! Beds were extremely comfortable and the room was quiet even though we were near an elevator! Would stay here again!

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with this hotel
1  Thank Pingsdeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded March 5, 2014

Dear Pingsdeli,

Thank you for staying at the Iroquois New York! What a great thing to hear that our staff went above and beyond to assist you getting a taxi. We are thrilled that you had such a wonderful time here and look forward to your next visit!

Best regards,

John Waechter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Iroquois New York

Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#37 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range: $210 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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