Clean and mostly comfortable room but ventilation problems were not addressed. We stayed for 6 nights and really didn't get relief until day 5 when it rained and the weather changed. I called everyday to request that A/C be turned to a more refreshing setting. Nobody ever followed up with me or addressed my concerns. DIdn't seem like they were trying very hard to make us feel comfortable. Friendly enough staff but any real issues were not addressed in any sort of accountable way. Loved the location. Morning coffee was good. Check in was delayed until after 4pm which was not appreciated by our jet lagged bodies I think the service should have been a little better given the status of "luxury" boutique hotel. Requested a fridge but was discouraged by reception staff. ?? not sure why.
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- Also Known As:
- The Iroquois Hotel New York City
- Iroquois Hotel New York City
- Iroquois New York City