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The Iroquois New York
Ranked #41 of 467 Hotels in New York City
Certificate of Excellence
Glastonbury, Connecticut
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great Package rate”
5 of 5 bubbles Reviewed August 26, 2012

The "Date Night" package was awesome. It included cocktails in the very cool Lantern's Keep bar and continental breakfast delivered to our room. The room was fairly small, but very comfortable and quiet. We were celebrating an anniversary, and the hotel sent up a bottle of wine, some chocoates and a note. Great location in Midtown. Only complaint is that the bathroom was small, and there was not much room for personal toiletries. If you're driving into the city, the hotel has a great rate at the parking garage directly across the street. The staff was all very professional and friendly. Would definitely stay at the Iroquois again.

Room Tip: We requested a room on an upper floor away from the elevator, and it was very quiet.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nutmegger31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Front Office Manager at The Iroquois New York, responded to this review, August 28, 2012
We are so pleased to hear that you choosed to stay with us while enjoying your anniversary! Thank you for sharing your experience with us, I am glad you were able to take advantage of our "Date Night" package. It is great that you enjoyed one of our famous cocktails from the Lantern's Keep, and tried our delicious breakfast from the triomphe restaurant. I am sorry to hear that the bathroom's size was not to your liking, but we do offer different room types and layouts through out the hotel that have bigger bathrooms. We look foward to welcoming you again in the future!


Warm Regards,
Elvis Nunez
Assistant Front Desk Manager
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3,491 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (374)
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UK
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 25, 2012

This was third year in a row enjoying a short break in Manhattan for this reviewer. OK, so the Iroquois doesn't have the great views or big spacious lobbies of some other midtown hotels, but it was by far the friendliest, most helpful (and quietest) hotel I've stayed at. Nice touches such as free morning coffee and Internet all made it a happy choice for us. Great job.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Odysseus20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Front Office Manager at The Iroquois New York, responded to this review, August 28, 2012
Thank you for your comments on Trip Advisor, I am so happy to hear you enjoyed your stay with us and thank you for your kind complements to our staff, it is truly our pleasure to hear that you benefited from our complementary amenities that we offer. We hope to welcome you in again in your future trip to New York.



Warm Regards,
Elvis Nunez
Assistant Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 24, 2012 via mobile

We've stayed at the Iroquois New York a few times already.
The staff are incredibly helpful and pleasant. Whatever we asked for we got within minutes.
The rooms are very clean, modern and pretty.
We would definitely recommend a stay (or many!) at the Iroquois - great hotel in a great location!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chayamushka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Front Office Manager at The Iroquois New York, responded to this review, August 25, 2012
Thank you for your review on Trip Advisor! I'm pleased to hear you've returned to our property and enjoyed your stay with us again, we hope to welcome you again soon!




Warm Regards
Elvis Nunez
Assistant Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 24, 2012

Everything about this hotel was outstanding. We arrived on a Tuesday afternoon, on vacation and were very quickly assisted by the bellman, then on to the front desk. This is a compact hotel, not grand, so if you're expecting that, this is not for you. Located on 44th St in Manhattan, it is literally close to everything we wanted to do: 9/11 Memorial, Ellis Island, Village Vanguard Jazz Club, ComedyCentral Club, Rockefeller Ctr, Strawberry Fields...etc. Very close to subway stations, Times Square, Broadway. The room was super-fantastic, beds were comfortable, sheets very luxurious, service was OUTSTANDING. The bath products Moulton Brown (very nice!). Join the Gold Club and receive a bottle of wine when you check in. I just can't say enough about this place, it's so quiet and classy. The bar downstairs made me a world-class special drink, the music was so nice too. I had a wonderful time and woul recommend this hotel, we got a good rate on booking.com.

Room Tip: Our room was on the 10th floor, facing the fire escape. The room had a black out shade and was supe...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olsenbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Front Office Manager at The Iroquois New York, responded to this review, August 28, 2012
Thank you for sharing your experience on trip advisor, it is always a pleasure to hear such feedback from our guest!. We are pleased to hear our guests find our property to be a great convenience for them during their stay here. We are also flattered by your compliments on the service our staff was able to provide, we strive on making our guest comfortable as if they were at home. Once again thank you for choosing the Iroquois hotel and we hope to welcome you in again!


Warm Regards,
Elvis Nunez
Assistant Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adams, Massachusetts
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2012

we try to come to NYC at least for a weekend once a year, but have never stayed at this hotel before. I booked it based on price then reviews. We arrived around 1130am way before check-in, but the front desk said they would store our luggage until the room is ready. We didn't use valet($65/nite) since there is a parking garage directly across the street( after validation $35/nite) I thought the room was comfortable and spacious enough for us(2 adults/2kids) it was clean,the shower was hot and good water pressure, we needed extra washcloths, which came immediately after i called front desk.You can't beat the location, extremely close to Times Square. We did receive a recommendation from Bill (bellhop/doorman) for a casual dinner, he recommended HB burger on 43rd, which was great( the beer was good , too). So, if the rates stay reasonable, this may be our new favorite hotel for use in the future/great staff/helpful and attentive

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lcarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Front Office Manager at The Iroquois New York, responded to this review, August 25, 2012
It is honor to have welcomed you to the Iroquois for the first time. We would like to thank you your compliments they are too kind. I'm pleased that Bill was able to make your experience at the hotel that much more enjoyable, we would hope to see you soon!



Warm Regards,
Elvis Nunez
Assistant Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canada
2 reviews
5 of 5 bubbles Reviewed August 23, 2012

The hotel is lovely and the staffs are very helpful. The hotel is well located at the heart of Manhattan. It is a great value in this area of town, close to Times Square and Grand Central. The room is well equipped and the bed is comfortable. There is no coffee maker in the room but Gregorys Coffee shop is just down the road for coffee and muffins.
I couldn’t connect to the internet on the first night. The front desk staff came in to my room and tried to help me, she had the internet server to call me but the problem was still. I knew it was nothing they could do but at least she called me back and asked if it worked. I really appreciated that. It was actually my computer firewall problem, after I fixed it, the internet worked fine.
The staffs friendless are wonderful, especially the one who helped me with the internet, and the doorman who hailed taxi for me all the time. Absolutely much much better than some staffs in anyother hotels I have stayed, just say hello in the way everyone would expect, or may have conversation with you, but then completely forget anything about you next time they see you.
In The Iroquois, I am recognized and my requests are being taken care right away. Highly recommend to my colleagues and friends.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank one s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Front Office Manager at The Iroquois New York, responded to this review, August 25, 2012
Thank you for your compliments and sharing your experience on Trip Advisor! I'm sorry to hear that you couldn't find a coffee maker in the room. Due to certain circumstances and fire safety rules we cant place coffee makers in the rooms. But we do offer complementary coffee in the lobby in the morning from 7am until 10:30am during the week and on weekends it is extended until 12pm. I am glad to hear our staff was of assistance in helping you connect to the internet and following up with you, we take in great pride in our customer service. We hope to welcome you in again the future!


Warm Regards,
Elvis Nunez
Assistant Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napa Valley
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed August 20, 2012

We have stayed at this hotel before but found that the level of comfort and service has gone down.

The Iroquois hotel is in an excellent location in midtown Manhattan. The staff is very accommodating. The provided continental breakfast was good.

However, the room was small and we had trouble with one of the bed lights not working, the air conditioning not cooling the room adequately and the hot water for the shower never getting more than warm. There was also a lack of available electric outlets in our room for computer power. Also we found the lighting in the lobby and the room to be inadequate.

None of the negatives mentioned above are more than minor complaints but they did add up and diminished our enjoyment of the hotel, which we have previously found to be quite good on all counts. Since the Iroquois is rated more favorably on Tripadvisor than some of its close by neighbors, which we have enjoyed, we thought that it would be wise to let fellow travelers know that there are other good choices in the neighborhood

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank winetraveler17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, August 22, 2012
Thank you for taking the time to share your feedback with the Trip Advisor Community. I was disappointed to learn that your recent visit did not exceed your expectations, as we pride ourselves in delivering the utmost service to our guests. Hearing of short comings that could have been avoided on our part is a great help in bettering our service in the future. Please feel free to contact me in the future to handle your booking arrangements, if we have the pleasure of welcoming you back.

Thank you once again,

Kelli Phillips
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Iroquois New York

Property: The Iroquois New York
Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#34 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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