My friend booked a weekend here with his girlfriend a few months ago, but they broke up a week before the weekend, so I hopped on board and came along from Boston. I love going to NYC for weekend getaways, but this was one of my worst experiences. I ended up paying him for the entire reservation before going as a treat on me because he was very sad about his girlfriend. We switched from a king to two doubles for obvious reasons, but had to go to a lower floor, which was extremely noisy. The air conditioner was also very noisy in our room. The decor got me excited when we first showed up, because it does come off as a nice hotel. The staff during our stay was terrible though. We ordered room service, which they forgot about, and when I called back after an hour they appologized and said they were hurry the order. After another 45 min they STILL charged full price, and the staff member acted pissed off when I said I shouldn't have to tip at that point. Then, after going out, we got back to the room and I had a yellow stain in the sheet that was on the bed. They were quick to come change it out, but still....it was gross. The second day was a little better, but the concierge acted annoyed that we were indecisive about a club to go to the following night. Had they helped us out, we would have tipped them $100 to get us in somewhere. Sunday I asked for late check out, and they gave me 12:00 p.m and said 1:00 p.m. would be $75 extra.
I read the mixed reviews on here and realize I have never reviewed before, so wish I had it in me to give this place another try just in case, but it is just not worth the money if it wasn't a great experience.
- Official Description (provided by the hotel):
- Not just a hotel, but rather a place to spend the night. That's the mantra of this fashionable midtown Manhattan hotel. Located in Times Square on West 47th Street, only steps from the Theater District, Central Park, Rockefeller Center, and Fifth Avenue, we make it easy to stay connected with the epicenter of New York City life. Overnight in fully modern guest accommodations, exquisitely appointed with designer artwork and luxury amenities. Rule the night at Maple, our sleek and sophisticated restaurant and lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Expedia, Hotels.com, Priceline and Despegar.com so you can book your Night Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Stay New York City
- Stay Hotel New York City