We booked this hotel because of the website pictures and location (which is great!!). We booked a King size room as we had heard it had small rooms in general and we also booked a high floor due to references on here that the bar was noisy....
The bathroom (well, shower room as no rooms have a bath) was tiny and the room the same. We were planning to do some shopping and I can assure you that any shopping would have left the room unusable. The windows also let a lot of street noise through and the bed seemed old.
We immediately went in search for a new hotel and upon finding one we checked out of the Stay. I informed them that the room was not what we expected from the pictures on the website and that we were willing to pay for one night. The receptionists actually had the nerve to charge us for 2 nights even though we had spent exactly 1 hour in the hotel!!!
The next day I went back to talk to the manager and she had the sense to return the charge of one night as indeed two was according to the regulation but clearly not very fair in this case.
So... my overall opinion? It is VERY well located right next to Times Square... but it is NOT a boutique hotel but instead a trendy hostel. And in that case I think it was overpriced! We moved to the W hotel, which was just as close to Times Square, had a room twice as big with a bath and plenty of room... for only 40% more... Yes, it´s 40% more but for a great hotel, huge room and a lot more modern with all the facilities!
- Official Description (provided by the hotel):
- Not just a hotel, but rather a place to spend the night. That's the mantra of this fashionable midtown Manhattan hotel. Located in Times Square on West 47th Street, only steps from the Theater District, Central Park, Rockefeller Center, and Fifth Avenue, we make it easy to stay connected with the epicenter of New York City life. Overnight in fully modern guest accommodations, exquisitely appointed with designer artwork and luxury amenities. Rule the night at Maple, our sleek and sophisticated restaurant and lounge. ... more less
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- Also Known As:
- Stay New York City
- Stay Hotel New York City