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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #184 of 468 Hotels in New York City
Certificate of Excellence
Reviewed July 2, 2014 via mobile

Stayed five days. 18 th floor. Quiet suite. Excellent housekeeping. Best bed ever. Staff very helpful. Must single out Ryan who was professional and charming but really the whole staff are pleasant and especially helpful to us seniors connecting to WiFi.
One tiny thing: why no magnifying mirror in the bathroom?
Their famous choc chip cookies are to die for and always available given with a smile from the front reception desk!! Have not dared yet to step on the weighing scales!!! All in all this hotel delivers, is right in the centre of all the action and although we were just one couple, ideal for a family. (Suites have ironing facilities, microwave, fridge, safe).

Stayed: June 2014, traveled as a couple
2  Thank Dina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this reviewResponded July 10, 2014

Dear Dina F,

Thank you so much for staying with us on your last visit to Manhattan! We are so excited to hear about your experience! Thank you so much for sharing your experience with us. We will definitely sharing your review with the housekeeping Team and Ryan! Please come back soon!

Ryan Shafi
Operations Manager

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Reviews (8,067)
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3,355 - 3,361 of 8,067 reviews

Reviewed July 2, 2014

The best location in the city if you need to stay around Times Square. The suites make the stay so much better than a regular room at other hotels. The staff was extremely friendly and courteous. We celebrated my daughters sweet 16 here with 6 girls in 2 suites and they thoroughly enjoyed their stay. The big puffy pillows are a plus. A wonderful time at a wonderful hotel.

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank 530roberti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this reviewResponded July 10, 2014

Dear 530roberti,

Thank you so much for staying with us on your last visit to Manhattan! We are super excited about your review! Thank you so much for spending a memorable time with us! Also, thank you so much for mentioning our extremely friendly and courteous staff! Please come back soon!

Ryan Shafi
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Stayed for two nights. Fantastic location and by NY standards a spacious suite. Very clean, but perhaps a just little tired although this may be slightly too critical. Check-in staff were great but bar staff not the most attentive.

  • Stayed: June 2014, traveled on business
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1  Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this reviewResponded July 10, 2014

Dear Steven W,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you have had a great stay and happy as well to hear about your great check-in experience! We will sure use your feedback to follow up with your experience at the Bar! Thank you again and we hope to see you soon!

Ryan Shafi
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Charming haven in the centre of the city that never sleeps. You want times Square this is it, beside the theatre kiosk for those late or cheaper tickets. The door staff are always on hand to help you in with your bags, this is 24 hour. For the inside track as to what is going on these are the folks to ask.
Helpful staff, good clean rooms with fridge and kettle.
If you are lucky and get a room overlooking the square it's great to watch the goings on below at all hours.

  • Stayed: November 2013, traveled with family
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3  Thank CowboySurreyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this reviewResponded July 10, 2014

Dear CowboySurreyUK,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that your stay was a success! Thank you so much for mentioning our helpful staff! Please come back soon!

Ryan Shafi
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

The DoubleTree has great, large suits, could be comfortable even for a party of 4. Coffee pot in the room and a small fridge. The location is the best, right at the Times Square, opposite TKTS booth, you can easily get to many attraction without taking a Subway or Taxi, simply walking. The staff is great and helpful. Starbucks at the lobby with big screen TV.
The downsides are: you have to take 2 elevators in order to get to the main street but it's not that problematic, breakfast is not complimentary and costs much more than it is worth, WiFi is also not complimentary which is quite expensive for a few days stay, it's so cold in the lobby that you can't sit there more than a few minutes, rooms at a high floors are recomended if one doesn't want noise or too much light coming from Times Square. Overall the hotel is very expensive.

Room Tip: Higher floor to avoide noise and light coming from Times Square.
  • Stayed: June 2014, traveled with friends
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2  Thank T0niCh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this reviewResponded July 6, 2014

Dear T0niCh,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had a great stay! Thank you so much for mentioning our staff for being great and helpful! Also, thank you so much for your feedback! We will be sure to address with all respective departments! We hope that you give us another chance soon!

Ryan Shafi
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Double Tree Suites at Times Square is perfect NYC hotel location. close to Theatres and lots of options for dining and shopping. Walkable to 5th Ave. Second time I have used this Hotel in NYC and it is good for people traveling with children, or others where you prefer two Double beds in the room.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Mare S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this reviewResponded July 6, 2014

Dear Mare S,

Thank you so much for staying with us again on your last visit to Manhattan! We are so happy that we are located close to all of your interests! Please come back soon!

Ryan Shafi
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

I really loved this hotel, great location to explore this amazing city, nice clean room, comfy beds.
really great customer service.
arrived a little early for check inn, this was no issue at all was given free coffee while my room was getting ready, really top notch service.

  • Stayed: June 2014, traveled with friends
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1  Thank roseann j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this reviewResponded July 3, 2014

Dear roseann j,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had a wonderful experience! Than you so much for sharing! Please come back soon!

Ryan Shafi
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#99 Romantic Hotel in New York City
#107 Family Hotel in New York City
#139 Luxury Hotel in New York City
Price Range: $205 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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